
Out of 25 Lightspeed HQ employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Lightspeed HQ improve their work culture.
Compensation structure, siloed teams, poor organizational awareness, inefficient processes, lack of best practices, uninformed decision making and unreliable data, zero social committees, fast paced culture that values quantity and not quality, very short sighted business goals
Ask and listen to their staff to have a clear picture of what the customers reality looks like. Being focused on numbers makes you blind to the social impact you are having on the brand
Poor wlb, unrealistic goals, lots of ambiguity
Coworkers work hard and try their best with what their given
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Too lengthy, repetitive questions with each stage
commitments to customers and the product performance does not align
Not really a tech company - full of acquisitions causing loss of company culture. Company should invest in house for development
Customer service quality is overlooked because execs are obsessing with numbers, and the new ceo et al. don’t value it enough to noti
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