Maergo Culture | Comparably
New! The 2023 Maergo Post-?Purchase Consumer ?Experience Study
Maergo Claimed Company
Maergo makes shipping faster, cheaper, and greener than the industry standard. Our platform continually optimizes parcel delivery from order to final destination. We make it possible to integrate expedited shipping into your brand promise and delight your customers with an extraordinary post-purchase experience. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
1450

Maergo Company Culture

Maergo Culture

This score is derived from employee ratings & reviews
4.3/5
Maergo's Overall Culture is rated B+

Top Rated Culture Dimensions

Maergo CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Mark Lavelle Maergo's CEO
Mark Lavelle
93 /100

Diversity at Maergo

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at Maergo have rated Team, Executive Team, and Manager as the highest categories they have scored

Women at Maergo

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Maergo have rated Executive Team, Team, and CEO Rating as the highest categories they have scored

Maergo eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably

Recommend to a Friend?

52

Maergo employees are 52% more likely to recommend Maergo as a great place to work

64%Promoters
24%Passives
12%Detractors

Working at Maergo

Working at Maergo is rated highly by 50 employees, across various culture dimensions. Maergo employees are most satisfied about CEO Rating, Executive Team, and Manager categories, putting Maergo’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Austin. See below in detail how working at Maergo was rated by employees.

Overall Company Culture at Maergo

B+

Overall Company Culture at Maergo is rated B+

Last updated months ago

Top
20%

Maergo ranks in the Top 20% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 50 Employees

View Results
0
20
40
60
80
100
Engineering
91
Engineering91
Operations
87
Operations87
Customer Success
81
Customer Success81
Customer Support
76
Customer Support76

Maergo Employee Reviews

Out of 309 Maergo employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Maergo improve their work culture.

92%
8%
Positive Reviews92%
Constructive Feedback8%

Positive Reviews From Maergo Employees

  • What do you like best about the leadership team?
    Our leadership team is incredible! They are smart, kind hearted, and all-around great people that truly care about the employees and the companies success.
  • What is the best part about your compensation package?
    Salary and flexible working schedule (people actually take time off here vs unlimited PTO being code for "no time off")
  • What makes you most happy at work?
    Knowing that we can work remotely from home and that management "trust" us to get the job done. Knowing that I can count of my coworkers to help out. Feeling like I'm part of a team, and not the "lone" person in a team.

Constructive Feedback From Maergo Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I'm just not sure how raises will be done if they're done automatically or if I'll have to ask and get the run around about raises
  • What's going wrong and how can it be improved?
    Nothing is going wrong but my projects have a turnover that causes them to stop making me feel as if maybe I'm doing something wrong but its just changes in business requirements

Maergo Company Information

Maergo Company Overview

Maergo makes shipping faster, cheaper, and greener than the industry standard. Our platform continually optimizes parcel delivery from order to final destination. We make it possible to integrate expedited shipping into your brand promise and delight your customers with an extraordinary post-purchase experience.

Maergo was founded in 2020 and its current CEO is Mark Lavelle. Since its inception 6 years ago, Maergo has grown to 41 employees.

Maergo Mission, Vision & Values

Maergo Mission & Values

To empower growing retail brands to control and improve their customers’ post-purchase experience with faster, cheaper, and greener shipping,

Maergo Vision Statement

Maergo is reimagining delivery to better serve the largest and fastest-growing retail brands.

Sustainability and Corporate Social Responsibility at Maergo

We help retailers reduce their middle mile air emissions by up to 70%. Visit our website to read about our commitment to green shipping.

HeadquarterAustin, TX 78701
United States of America
Websitewww.maergo.com
Founding Date2020
Company StatusPrivate
Jobsmaergo.com/current-job-openings/
  • Life at Maergo
  • We are fully-remote (which we LOVE), but our team also takes it upon themselves to connect in-person if they're in the same city. Our camaraderie helps us work better together so we can reimagine delivery!
  • We're fully-remote, but many of our team members make sure to be "boots on the ground" when we are building relationships with our partners!
  • Our team members are great at engaging prospects because we're proud of our product and know it will have a positive impact on our partners and their customers!
  • We pride ourselves on getting down to business, but having fun while we do it. Have you found as at one of the ecommerce or shipping conferences lately?
  • ShopTalk '23 was a success. Did you get a chance to swing by our booth?
  • Some of our Sales team at eTail West '23! We had some excellent Direct Merchant and 3PL discussions. :D
  • Remote work doesn't get in the way of us finding time to get to know each other. Here's some of the team getting together for a Virtual Coffee.
  • Our CEO with a robo-pup that helps sort packages and push Gaylord's around!
  • Some of our Leadership visiting our partners at United Airlines!

Maergo Employees

Maergo has 41 employees. 50 employees at Maergo have reviewed Maergo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 50 Maergo employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Maergo are pleased with their total compensation at Maergo, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Maergo are extremely happy with their team. 50 Participants grade the quality of their coworkers an A+.

The majority of employees at Maergo believe the environment at Maergo is positive. Most Participants believe the pace of work at Maergo is comfortably fast. About 62% of the employees at Maergo work 8 hours or less.

Overall, the employees at Maergo are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Maergo employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Maergo report the work pace is comfortably fast
Work Pace
A Day in the Life
98% of Maergo employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Maergo employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Maergo employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Maergo employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
98% of Maergo employees call their work environment positive
Environment

Joining Maergo - Employee Onboarding

The prevailing opinion from Comparably users in Austin about their company is that it was very prepared on their first day. Austin employees concluded that their overall onboarding experience was positive. 76% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Maergo KPIs and OKRs

Employees’ understanding of Maergo's KPIs and OKRs is essential for its success. Out of 50 Maergo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 48 have said yes.

AnswerPercent
Yes96%
No4%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Maergo CEO & Leadership

Maergo CEO - Mark Lavelle

Mark Lavelle Maergo's CEO
93 /100

Maergo’s CEO Mark Lavelle started in this role in 2021. Mark’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Austin. Maergo’s CEO is highly regarded especially by Caucasian employees, employees with 6 to 10 Years experience, and employees with Over 10 Years experience. However, employees identified with Other ethnicities, employees with 3 to 6 Years experience, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Under Lavelle’s leadership, Maergo employee respondents are most happy about their Executive Team and the company’s Manager. Gender and Perks And Benefits are two areas, according to respondents, where Maergo could stand to see real improvement.

Maergo Leadership

The Maergo Executive Team is rated an “A+” and led by CEO Mark Lavelle, Chief Financial Officer Brian Carp, and SVP of Strategy & Business Development Peter Sheldon

  • Mark Lavelle  CEO / President

    Mark Lavelle CEO / President

    Mark Lavelle serves as the CEO / President of Maergo.

  • Brian Carp Chief Financial Officer

    Brian Carp is an experienced finance executive who was previously the SVP of FP&A at Sallie Mae. Before that he was the... read more

  • Peter Sheldon SVP of Strategy & Business Development

    Peter Sheldon is an experienced commercialization strategy executive. He was the Senior Director of Commerce Strategy at... read more

  • Francesca Molinari Chief People Officer

    Francesca is a global Human Resources executive and five-time Chief People Officer. She joined from Wheels Up where she... read more

  • Mark Lavelle CEO

    Mark Lavelle serves as the CEO of Maergo.

Diversity & Inclusion at Maergo

Diverse employees at Maergo score the company 85/100 across various culture categories, placing Maergo in the Top 30% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Maergo across various culture dimensions.

We Value Diversity ,,We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Ranked Culture the Highest

Women 87/100
Department - Operations
Men 91/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 86/100
Department - Operations
Diverse Employees N/A/100

Maergo Perks & Benefits

Maergo offers Health Travel Assistance which provides financial support up to $2,500 a year when geography makes accessing needed healthcare challenging.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy

Maergo PTO

Maergo's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Maergo Careers

Maergo Jobs

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Frequently Asked Questions regarding Maergo

Who is the CEO of Maergo?

Maergo CEO is Mark Lavelle, their score by employees is 93

What is Maergo eNPS?

The eNPS for Maergo is 52

How many employees work in Maergo?

Maergo has 41 employees

What are the benefits at Maergo?

Maergo perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Performance Bonus, Pet-Friendly, Company Social Outings & Work From Home Policy

Who is Maergo leadership?

Brian Carp, Peter Sheldon & Francesca Molinari are part of Maergo leadership, Mark Lavelle is the CEO

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