Maergo Employee Reviews | Comparably
New! The 2023 Maergo Post-?Purchase Consumer ?Experience Study
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Maergo makes shipping faster, cheaper, and greener than the industry standard. Our platform continually optimizes parcel delivery from order to final destination. We make it possible to integrate expedited shipping into your brand promise and delight your customers with an extraordinary post-purchase experience. read more
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EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
1450

Maergo Employee Reviews

Out of 309 Maergo employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Maergo improve their work culture. The Operations team, with 98% positive reviews, reports the best experience at Maergo compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Commitment to our customers, innovation and each other!

The leadership team is generous with their time and investment in people. Considering the breadth of knowledge and experience on the team, the engagement from them is usually insightful and feels like they are in the trenches with us.

Review from Customer Support Dept

The leadership team is incredible. They are caring, intelligent, trustworthy and even bring a sense of humor.

The transparency and honesty during QBRs goes a long way for employees to know what is actually happening at a high level

Review from Customer Success Dept

The leadership team is so approachable. They truly care about the employees.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Maergo yet.
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What is the best part about your compensation package?

Compensation Reviews

stock options are really great

It is more than most companies offer. My pay is drastically higher than my last job. The benefit are awesome.

Review from Operations Dept

the insurance benefits provided through Maergo

Compensation is extremely competitive with tremendous upside based on strong performance.

We are incentivized to achieve our goals!

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel undervalued when I see Maergo posting new open job positions for a higher entry level salary than some of those who have been in their roles and with the company for longer

Review from Customer Success Dept

More regular raises (and growth opportunities but those have been more limited)

Review from Customer Success Dept

While being compensated in equity is fantastic, it should not be an offset to cash compensation. Equity is an alignment tool, to have employees invested in the companies future. Cash compensation, for me, feels significantly below what I could achieve on market.

I'd feel better about compensation if there were a plan for raises in place. We work well beyond our job titles here, and a 5-10% bump annually isn't too much to ask for.

Review from Customer Support Dept

Compared to the Austin average, pay is quite a bit lower.

What are some of the best things about your team?

Team Reviews

Really dedicated, experts and innovators

Everyone is open to stepping up and helping when needed. Truly a small but mighty team that makes the day fun.

We all know what we need to do and we all do it well. There is no hiding in a company as lean as Maergo so we all know we are doing our part.

Review from Customer Success Dept

We are a TEAM. We can count on each other for any tasks. Great team to work with.

Review from Operations Dept

Friendly, Collaborative, Independent, Understanding , Go-getters

What do your coworkers need to improve and how could you work together better?

Team Reviews

I recall doing a brief one on one just to get to know someone else in the company, it was a brief, yet refreshing experience

What is most positive about the culture and environment at your company?

Environment Reviews

collaboration, input, opportunities and accountability

Openness and transparency! Our culture is truly built by the employees.

Everyone works at their own pace as long as the job and the work gets done and the network is running smoothly it's a good day

Review from Customer Success Dept

Maergo emphasizes recognizing employees as people first. We are interested in getting to know each other as a means of working together better.

We have an extremely tightknit team and one in which we are all working together to build something great!

What needs to change to make the company culture better?

Environment Reviews

I don't think anything needs to be changed for the culture. We are a very positive company. Of course more customers would make everything better. Just like the saying, good thigns come to those who wait. I know the damn is going to break, and we will be crazy busy, which will be a great moment.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Maergo yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Maergo yet.
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What makes you most happy at work?

Outlook Reviews

The whole team and our daily interactions.

Week over week and month over month seeing the progress we are making is really exciting an encouraging for the future

Review from Customer Success Dept

Working for a company that is not afraid to let their employees know they are doing a good job. Feedback from the AMs, are always positive. I want this company to go far, and I will be proud to have worked here during the main building phase of Maergo.

Review from Operations Dept

I feel I am making a difference. There is not such thing as busy work - every responsibility and role makes a tangible impact on the progress and success of the company.

The people I am surrounded by and the product that we have brought to market.

What's going wrong and how can it be improved?

Outlook Reviews

I personally feel under utilized for my skill set. I also feel like I lack exposure to decision making and that I have become more of a "doer" than a problem solver / strategic thinker

Right now there is a lot of busy work due to downtime.

Review from Customer Success Dept

Nothing is going wrong but my projects have a turnover that causes them to stop making me feel as if maybe I'm doing something wrong but its just changes in business requirements

Promote internally or institute annual/quarterly raises based off performance

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Maergo yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Maergo yet.
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