Mariner Finance Employee Reviews
Out of 140 Mariner Finance employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Mariner Finance improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are always available for any question and willing to help in any way needed
THEY PROVIDE LOTS OF COMMUNICATION
Our upper management is very open and on hands very accessible.
Hard working, innovative, and passionate.
THEY LISTEN TO THE EMPLOYEES
What does the leadership team need to get better at?
Training is very limited and exhausting
Be a better leader instead of order giver
Communication and being diverse with coworkers
Listening to the employees needs
Training, take responsibility, own up
What is the best part about your compensation package?
Getting paid and seeing what you earn
Prorated PTO, annual raises, 401k match
The best part about my compensation package is my 401K.
Affordable health insurance, dental, and vision
I CAN LOOK FORWARD TO MY RETIREMENT
Why do you feel undervalued and what would make you feel better about your compensation?
Not enough pay. Being required to woek feom home as well woth no extra pay.
IM MAKING $20K-30K LESS THAN OTHERS IN THE INDUSTRY
Money is not the issue
Company over works you, they rather save $ rather than train and hire more people
I feel the company should take HR complaints more seriously, and opt into a retirement plan with more diverse options to build your portfolio.
What are some of the best things about your team?
My team members work hard and are always looking for ways to educate themselves and work smarter.
Supportive and experts at what they do. We all respect one another's opinions and work to achieve the best outcome for the team.
They are always willing to help, and great interpersonal relationships to support teamwork.
WE WORK TOGETHER TO MAKE OUR OFFICE SUCCESSFUL
Able to meet borrowers needs
What do your coworkers need to improve and how could you work together better?
Hire better trainers and it would help
99% of the mandarory meetings can be said in a email
Mariner creates a toxic competition mentality.
They keep customer's waiting far too long before starting their loan closing and they are not helpful when you have questions. The offices seem to be kept understaffed so you struggle too maintain daily workloads and then get yelled At for not getting to everything because you prioritized applicants
Better communication and take a stronger stand against the management team
What is most positive about the culture and environment at your company?
Knowing what time you leave
My colleagues support one another, have a great work ethic, share a positive outlook, and care about doing the right thing.
Respect & ethical standards. Innovation is promoted. Efficiency and quality is rewarded.
IT IS A GREAT WORKING ENVIROMENT
There is absolutely no positives
What needs to change to make the company culture better?
Start with true new employee orientation so new hires know who to contact if they have issues
What did you like most about the interview process?
Learning about the company dynamic and motto
The interview process was efficient and the questions were fair.
IT WAS A GREAT INTERVIEW
The insight they gave for the position. It was accurate
Very good questions and open to questions about the company
What would you improve about your company's interview process?
Quit lying to employees about an office
Honesty about the training you really don't receive. I was not able to be face to face with the GM at the interview it was by phone.
What makes you most happy at work?
Getting paid is about it
Being able to help people and teach them about financial wellness
Solving problems, overcoming obstacles, and accomplishing goals make me happy.
Learning and growth opportunities. Supportive team members.
Getting that customer who say's you have helped me so much, my credit has gone up I'm now able too afford this or that buy a house new car
What's going wrong and how can it be improved?
Train people in a timely matter, don’t punish offices that follow rules, appreciate good employe
HR needs to handle complaints objectively and professionally
Management is terrible. Constant smoke breaks, terrible demeanor, you are not valued at all. There is not a lot of training you are just expected to pick it up and run with it.
What do you like best about your company?
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What would you most like to see improved at your company?
All new upper management, and better diversity