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Depending on the contract it could be amazing or I dread to come to work. Management is ok as well depending on the contract. I have a manager currently that makes it known that she does not like me nor is willing to assist me with my computer and system issues. Does not follow up as well.
What is most positive about the culture and environment at your company?
Some of the agents and assisting customers
What's going wrong and how can it be improved?
Communication, favortism, lack of accountablility, pay based on the job
What are some of the best things about your team?
Some of them are willing to assist and help while other ignore questions and or provide incorrect information.
What did you like most about the interview process?
Felt as I was being talked to and asked questions that are important for the contract I am on
What does the leadership team need to get better at?
Communication, not showing favortism, making sure to follow up and making sure that everyone is held accountable for there mistakes
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