87
out of 100
MassMutual Financial Group Claimed Company
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
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MassMutual Financial Group Competitors
MassMutual Financial Group competitors include Colonial Life, New York Life Insurance Company, MetLife and Prudential. MassMutual Financial Group ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how MassMutual Financial Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
4th
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See MassMutual Financial Group Culture vs Competitors:
- 1st
Colonial Life85 / 100 - 2nd
New York Life Insurance Company80 / 100 - 3rd
MetLife74 / 100 - 4th
Prudential73 / 100 - 5thMassMutual Financial Group72 / 100
MassMutual Financial Group Competitors at a Glance
CEO Ratings Comparison
MassMutual Financial Group's CEO Score Ranks 4th
55 Employees at MassMutual Financial Group rate Roger Crandall a 77 out of 100, which ranks them 4th below MetLife's CEO,Michel A. Khalaf. Last rating was months ago.
- 1st
Tim ArnoldColonial Life45 Employees at Colonial Life rate Tim Arnold a 87 out of 100, which ranks them 1st out of MassMutual Financial Group's competitors. Last rating was months ago.
- 2nd
Theodore MathasNew York Life Insurance Company85out of 100127 Employees at New York Life Insurance Company rate Theodore Mathas a 85 out of 100, which ranks them 2nd out of MassMutual Financial Group's competitors. Last rating was 14 days ago.
- 3rd
Michel A. KhalafMetLife77out of 100330 Employees at MetLife rate Michel A. Khalaf a 77 out of 100, which ranks them 3rd out of MassMutual Financial Group's competitors. Last rating was 13 days ago.
- 5th
Charles F. LowreyPrudential75out of 100276 Employees at Prudential rate Charles F. Lowrey a 75 out of 100, which ranks them 5th out of MassMutual Financial Group's competitors. Last rating was months ago.
Product Quality Score Comparison
MassMutual Financial Group Ranks 2nd in Product Quality Score
32 Customers rate MassMutual Financial Group's Product Quality Score a 3.6/5, which ranks it 2nd against its competitors, below Colonial Life.
NPS Comparison
MassMutual Financial Group Ranks 1st in Net Promoter Score
41 Customers rate MassMutual Financial Group's Net Promoter Score a 25, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend MassMutual Financial Group to a friend?”.
Pricing Score Comparison
MassMutual Financial Group Ranks 2nd in Pricing Score
28 Customers rate MassMutual Financial Group's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Colonial Life.
Customer Service Comparison
MassMutual Financial Group Ranks 2nd in Customer Service
25 Customers rate MassMutual Financial Group's Customer Service a 3.5/5, which ranks it 2nd against its competitors, below Colonial Life.
Overall Culture Score Comparison
MassMutual Financial Group Ranks 5th in Overall Culture Score
72 Employees rate MassMutual Financial Group's Overall Culture a 72/100, which ranks it 5th against its competitors, below Prudential. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
MassMutual Financial Group Ranks 5th in Employee Net Promoter Score
54 Employees rate MassMutual Financial Group's Employee Net Promoter Score a 9, which ranks it 5th against its competitors, below MetLife. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at MassMutual Financial Group to a friend?”.
Gender Score Comparison
MassMutual Financial Group Ranks 4th in Gender Score
14 Employees rate MassMutual Financial Group's Gender Score a 75/100, which ranks it 4th against its competitors, below Prudential. The Gender Score tracks how positively women rate their experience at MassMutual Financial Group.
Diversity Score Comparison
MassMutual Financial Group Ranks 4th in Diversity Score
14 Employees rate MassMutual Financial Group's Diversity Score a 67/100, which ranks it 4th against its competitors, below Prudential. The Diversity Score tracks how positively diverse employees rate their experience at MassMutual Financial Group.
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