MassMutual Financial Group Customer Service Manager Salaries in Springfield, MA | Comparably
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
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MassMutual Financial Group Customer Service Manager Salaries in Springfield, MA

The average MassMutual Financial Group Customer Service Manager in Springfield, MA earns an estimated $90,049 annually, which includes an estimated base salary of $78,890 with a $11,159 bonus. MassMutual Financial Group's Customer Service Manager compensation is $19,754 more than the US average for a Customer Service Manager. Customer Service Manager salaries at MassMutual Financial Group in Springfield, MA can range from $32,000 - $200,000.

In Springfield, MA, The Customer Support Department at MassMutual Financial Group earns $4,721 more on average than the Admin Department.

Last updated 3 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$90,049
Average Compensation
$78,890
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at MassMutual Financial Group

In Springfield, MA, Customer Service Managers earn $2,615 more than Customer Service Managers.

Customer Service Manager
$87k*
Technical Support
$66k*
CS Rep
$45k*
* estimated salary

Compensation at MassMutual Financial Group by Department

In Springfield, MA, The Customer Support Department averages $4,721 more than the Admin Department, and $18,821 less than the Finance Department

Finance
$82,678 Avg. total comp.
+$19k
Customer Support
$63,857 Avg. total comp.
Admin
$59,136 Avg. total comp.
-$5k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to MassMutual Financial Group reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to MassMutual Financial Group reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at MassMutual Financial Group Rate Their Compensation

The majority of Customer Service Managers at MassMutual Financial Group believe they're not compensated fairly. 100% of Customer Service Managers at MassMutual Financial Group say they receive annual bonuses, and the vast majority (76%) are satisfied with their benefits. See more compensation ratings at MassMutual Financial Group

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