MassMutual Financial Group Customer Success Manager Salaries in Springfield, MA | Comparably
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
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MassMutual Financial Group Customer Success Manager Salaries in Springfield, MA

The average MassMutual Financial Group Customer Success Manager in Springfield, MA earns an estimated $47,492 annually, which includes an estimated base salary of $43,322 with a $4,170 bonus. MassMutual Financial Group's Customer Success Manager compensation is $4,311 less than the US average for a Customer Success Manager. Customer Success Manager salaries at MassMutual Financial Group in Springfield, MA can range from $25,000 - $105,000.

In Springfield, MA, The Customer Support Department at MassMutual Financial Group earns $4,721 more on average than the Admin Department.

Last updated 4 months ago.

$13k
$23k
$32k
$41k
$12.04M
$47,492
Average Compensation
$43,322
avg. base
$4,170
avg. bonus

Customer Success Manager Salaries at MassMutual Financial Group

In Springfield, MA, Customer Success Managers earn $2,094 more than CS Reps, and $18,211 less than Technical Supports.

Customer Service Manager
$87k*
Technical Support
$66k*
CS Rep
$45k*
* estimated salary

Compensation at MassMutual Financial Group by Department

In Springfield, MA, The Customer Support Department averages $4,721 more than the Admin Department, and $18,821 less than the Finance Department

Finance
$82,678 Avg. total comp.
+$19k
Customer Support
$63,857 Avg. total comp.
Admin
$59,136 Avg. total comp.
-$5k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to MassMutual Financial Group reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to MassMutual Financial Group reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at MassMutual Financial Group Rate Their Compensation

The majority of Customer Success Managers at MassMutual Financial Group believe they're not compensated fairly. 100% of Customer Success Managers at MassMutual Financial Group say they receive annual bonuses, and the vast majority (76%) are satisfied with their benefits. See more compensation ratings at MassMutual Financial Group

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