MassMutual Financial Group – It's so confusing they had to use the whole of the training to show us how to navigate and we still don't know what we're doing. They have harder metrics than door to door vacuum cleaner sales. | Comparably

MassMutual Financial Group – It's so confusing they had to use the whole of the training to show us how to navigate and we still don't know what we're doing. They have harder metrics than door to door vacuum cleaner sales.

MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
EMPLOYEE
PARTICIPANTS
73
TOTAL
RATINGS
650
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It's so confusing they had to use the whole of the training to show us how to navigate and we still don't know what we're doing. They have harder metrics than door to door vacuum cleaner sales.

What would you improve about your company's interview process?

Training is so bad in all depts, HR didn't even know how to enter the hiring portal.

What's going wrong and how can it be improved?

They should double the training time and go slower. I've had fast pace jobs before but none where it was so fast no one knew what was happening.

What do your coworkers need to improve and how could you work together better?

They throw you to the wolves without enough training. It's 10% learning how to navigate and 90% the rest self taught. No dept is trained properly, no one knows what they're doing anywhere.

What does the leadership team need to get better at?

My team got so lost by the time we caught up to figure out which page on the redundant training site we were supposed to be on, we had no idea what they were talking about. Went faster than green bananas turn brown in a NYC cab ride home.

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