MassMutual Financial Group Senior Customer Service Manager Salary | Comparably
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policy owners. read more
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MassMutual Financial Group Senior Customer Service Manager Salary

The average MassMutual Financial Group Senior Customer Service Manager earns an estimated $90,049 annually, which includes an estimated base salary of $78,890 with a $11,159 bonus. MassMutual Financial Group's Senior Customer Service Manager compensation is $19,754 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at MassMutual Financial Group can range from $32,000 - $200,000.

The Customer Support Department at MassMutual Financial Group earns $4,721 more on average than the Admin Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$90,049
Average Compensation
$78,890
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at MassMutual Financial Group

Senior Customer Service Managers earn $2,615 more than Customer Service Managers.

Customer Service Manager
$87k*
Technical Support
$66k*
CS Rep
$45k*
* estimated salary

Compensation at MassMutual Financial Group by Department

The Customer Support Department averages $4,721 more than the Admin Department, and $19,625 less than the Finance Department

Finance
$83,482 Avg. total comp.
+$20k
Customer Support
$63,857 Avg. total comp.
Admin
$59,136 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to MassMutual Financial Group reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to MassMutual Financial Group reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at MassMutual Financial Group Rate Their Compensation

The majority of Senior Customer Service Managers at MassMutual Financial Group believe they're not compensated fairly. 100% of Senior Customer Service Managers at MassMutual Financial Group say they receive annual bonuses, and the vast majority (76%) are satisfied with their benefits. See more compensation ratings at MassMutual Financial Group

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