MBNA Employee Reviews
Out of 26 MBNA employee reviews, 13% were positive. The remaining 87% were constructive reviews with the goal of helping MBNA improve their work culture.
What does the leadership team need to get better at?
Employee Mental Health in a high stress environment. We're humans not machines.
Treating everyone the same way!
Why do you feel undervalued and what would make you feel better about your compensation?
Yes. My value is solely based on what numbers I can push, and doesn't take into account what this does to a person's mental health. The company cares more about hitting goals then the people they expect to exceed them.
I feel like it's a big click. Not in the click? Well you are the bubble gum stuck to the bottom of their shoe then
What do your coworkers need to improve and how could you work together better?
I don't think anything is at the fault of coworkers, when it is the lack of training they get. The company is constantly changing procedures and expects you to keep up with 50+ emails. Give us time to read them and cooperate together and we could actually do better.
I am quite and my coworkers are so over the top with the rude comments but no one says anything to them. I stand up for myself and I get written up
What needs to change to make the company culture better?
Change the attitude of management
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Lack of awareness for human needs/empathy for employees and customers. This could be improved by making quick and easy changes for employees pushing themselves into burnout with high expectations in hitting numbers(ie lower the goals). Focus could then be put into customer satisfaction and save time
My manager is a person who plays favorites
What would you most like to see improved at your company?
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