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What would you most like to see improved at your company?
education about how to use interpreters
What's going wrong and how can it be improved?
Communication to all departments involved when a patient's appt or surgery time changes.
What do your coworkers need to improve and how could you work together better?
We need to be more open and willing to take constructive criticism as a tool for growth versus getting offended when we are shown ways to do things better.
What needs to change to make the company culture better?
I love Passavant because many, if not all of the staff are willing to help the other do their job or make their job easier. Continued education about positions that flow from one department to another would be great.
What does the leadership team need to get better at?
Listen to the employees. Many times Leadership teams think they know best but are not always in the trenches of everyday patient care. Sometimes it takes longer to do a certain process that had been done much quicker before. Think about the value of patient and staff time.
Why do you feel undervalued and what would make you feel better about your compensation?
I would love for Passavant to realize the importance interpreters play in communication with the patients. We are not off the street interpreters. We have our Certification and years of experience and we always to try to make sure the patient has a good understanding of what to expect with they come
Other Employee Reviews for MemorialCare
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