Miracle-Ear Employee Reviews | Comparably
Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. read more
EMPLOYEE
PARTICIPANTS
41
TOTAL
RATINGS
333

Miracle-Ear Employee Reviews

Out of 40 Miracle-Ear employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Miracle-Ear improve their work culture. The Customer Support team, with 93% positive reviews, reports the best experience at Miracle-Ear compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

I like how much they care about their staff. they always reach out to see if we are having any issues or need any help with anything in our offices. always offering training and hold weekly meetings to discuss concerns and recognize success.

Review from Customer Support Dept

owners care and try to help when they can.

Very helpful and always willing to take that extra step if you need them. Very through in the training process.

Miracle Ear really cares about its patients and thier hearing health.

Review from Customer Support Dept

I have the best boss. I also have an amazing franchise owner

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Leadership , compassion, accountavility, diversity

Review from Customer Support Dept

caring for their employees when they are sick

What is the best part about your compensation package?

Compensation Reviews

There aren't any Compensation reviews of Miracle-Ear yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Miracle-Ear yet.
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What are some of the best things about your team?

Team Reviews

My coworkers are wonderful and also just trying to manage the craziness. They are supportive for the most part.

My team was my mother and we were am amazing team, we communicated, pushed eachother and held eachother to accountability

Review from Customer Support Dept

We work effectively together as a team.

Review from Customer Support Dept

Family friendly

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Entire change of attitude and respect for others.

My coworker that works in the office with me is very rude. He is an jamacian pastor so i try to be understanding because of the different cultures but i constantly feel attacked. Weve had multiple sit downs to try to solve the issues but once out boss leaves its right back to the way it was.

What is most positive about the culture and environment at your company?

Environment Reviews

The positive thing at my company is the patients i get to interact with everyday and also the coworkers outside of my office that uplift me

My mom was what made the office postive

Review from Customer Support Dept

Miracle Ear really wants to help people

Review from Customer Support Dept

My company tries to help people with hearing issues. They are kind and friendly.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Treat coworkers respectfully and communicate in a professional way

What did you like most about the interview process?

Interviews Reviews

Not available , there is no answer

Review from Customer Support Dept

The owner is very kind

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

business like and do background checks

What makes you most happy at work?

Outlook Reviews

The fact that I can help make some hear better and give the best customer service.

Review from Customer Support Dept

People I work with and patients

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Employee retention rates are low because the pay is not adequate, the responsibilities are too numerous, and the regard for others is minimal.

had cancer and asked for immediate family time off and was refused, asked to go part time and was refused. Had to resign and had a stage 3 tumor.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Miracle-Ear yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Miracle-Ear yet.
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Review Sentiment at Miracle-Ear

65
65%
35
35%
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