Retailer of outdoor clothing and camping equipment. The company's outdoor clothing and camping equipment include waterproof jackets, fleeces, shirts and T-shirts, thermals, ski jackets and accessories, running and cycling clothing, equestrian clothing and hoodies for kids, enabling the customers to get access to the products principally through factory outlet centres and from high street retail locations. It also offers products online. read more
Mountain Warehouse Company Culture
Mountain Warehouse Culture
This score is derived from employee ratings & reviews2.4/5
Mountain Warehouse's Overall Culture is rated D-
Top Rated Culture Dimensions
Environment
DManager
DPerks & Benefits
DeNPS
DCEO Rating
D-Mountain Warehouse CEO
Bottom 10%Bottom 10% of Similar Size Companies
Mark Neale
50 /100
See More
Diversity at Mountain Warehouse
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Mountain Warehouse
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMountain Warehouse eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies
Recommend to a Friend?
-48
Mountain Warehouse employees are -48% more likely to recommend Mountain Warehouse as a great place to work
| 17% | Promoters |
|---|---|
| 18% | Passives |
| 65% | Detractors |
Working at Mountain Warehouse
Working at Mountain Warehouse is rated below average by 25 employees, across various culture dimensions. Mountain Warehouse employees rate Environment highest among all categories, and think that Team and Meetings have the most room for improvement, putting Mountain Warehouse’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at Mountain Warehouse was rated by employees.
Overall Company Culture at Mountain Warehouse
D-
Overall Company Culture at Mountain Warehouse is rated D-
Last updated months ago
Bottom
10%
Mountain Warehouse ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMountain Warehouse Employee Reviews
Out of 20 Mountain Warehouse employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Mountain Warehouse improve their work culture.
| Positive Reviews | 59% |
|---|---|
| Constructive Feedback | 41% |
Positive Reviews From Mountain Warehouse Employees
- What do you like best about the leadership team?team work and support to each
- What is most positive about the culture and environment at your company?Everyone but the manager !
- What are some of the best things about your team?We all respect each other
Constructive Feedback From Mountain Warehouse Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Fair pay and support from others in the business when you need to do the work of a person in authority
- What would you improve about your company's interview process?Ask questions about the job and not about personal life that has nothing to do with the job at all
- What does the leadership team need to get better at?Standing up to the manager
Mountain Warehouse Company Information
Mountain Warehouse Company Overview
Retailer of outdoor clothing and camping equipment. The company's outdoor clothing and camping equipment include waterproof jackets, fleeces, shirts and T-shirts, thermals, ski jackets and accessories, running and cycling clothing, equestrian clothing and hoodies for kids, enabling the customers to get access to the products principally through factory outlet centres and from high street retail locations. It also offers products online.
Mountain Warehouse was founded in 1997 and its current CEO is Mark Neale. Since its inception 29 years ago, Mountain Warehouse has grown to 1646 employees.
Mountain Warehouse Mission, Vision & Values
Mountain Warehouse Mission Statement
We have well located and well stocked stores where you and your family can get straightforward advice from our knowledgeable, friendly staff.
Mountain Warehouse Vision Statement
Everything we do is focused on serving our growing group of customers who like what we have to offer: the best gear, the best service and the best prices.
Mountain Warehouse Values
- Top quality products
- Significantly low prices
- Exclusive collection
| Headquarter | 3 Eccleston Street, London SW1W 9LX Bahamas |
|---|---|
| Website | www.mountainwarehouse.com |
| Founding Date | 1997 |
| Company Status | Public |
Mountain Warehouse Competitors
Mountain Warehouse competitors include Outdoor Voices, Go Outdoors, Big 5 Sporting Goods Corporation, and Hibbett Sports. Mountain Warehouse ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Mountain Warehouse compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Mountain Warehouse Employees
Mountain Warehouse has 1646 employees. 25 employees at Mountain Warehouse have reviewed Mountain Warehouse across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 25 Mountain Warehouse employees give their leadership a grade of D-, or Bottom 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Mountain Warehouse are mostly dissatisfied with their total compensation at Mountain Warehouse, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Mountain Warehouse are mostly dissatisfied with their team. 25 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Mountain Warehouse are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Mountain Warehouse believe the environment at Mountain Warehouse is negative. Most Participants believe the pace of work at Mountain Warehouse is extremely fast. About 60% of the employees at Mountain Warehouse work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Mountain Warehouse are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Mountain Warehouse - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Mountain Warehouse KPIs and OKRs
At this moment no Mountain Warehouse employees have provided insight into whether or not they clearly understand Mountain Warehouse's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Mountain Warehouse Salaries
How much does Mountain Warehouse pay?
How much do people at Mountain Warehouse get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mountain Warehouse is $112,778, or $54 per hour, while the estimated median salary is $115,572, or $55 per hour.
At Mountain Warehouse, the highest paid job is a Corporate Counsel at $186,647 annually and the lowest is an Admin Assistant at $46,676 annually. Average Mountain Warehouse salaries by department include: Admin at $55,161, Legal at $180,290, Customer Support at $66,822, and Operations at $85,112. Half of Mountain Warehouse salaries are above $115,572.
12 employees at Mountain Warehouse rank their Compensation in the Bottom 10% of similar sized companies (based on 36 ratings) while 12 employees at Mountain Warehouse rank their Perks And Benefits in the Bottom 15% of similar sized companies (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $114k | $114k | 33rd Percentile |
50th Percentile $161k | $161k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $242k | $242k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$112,778*
Average Compensation
$115,572*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Mountain Warehouse Salaries by Department
Diversity & Inclusion at Mountain Warehouse
The Diversity score provides insights into how diverse employees feel and rate their work experience at Mountain Warehouse across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Mountain Warehouse Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Mountain Warehouse PTO
Mountain Warehouse PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Mountain Warehouse Careers
Mountain Warehouse Jobs
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Frequently Asked Questions regarding Mountain Warehouse
What is Mountain Warehouse address?
Mountain Warehouse location is at 3 Eccleston Street, London
Who is the CEO of Mountain Warehouse?
Mountain Warehouse CEO is Mark Neale, their score by employees is 50
What is Mountain Warehouse eNPS?
The eNPS for Mountain Warehouse is -48
What is the salary for QA in Mountain Warehouse?
QA average salary in the US is 85k
What are the salaries in the Marketing in Mountain Warehouse?
The average salaries for Marketing in Mountain Warehouse is 91k
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