MRO Company Culture
MRO Culture
This score is derived from employee ratings & reviews2.4/5
MRO's Overall Culture is rated D-
Top Rated Culture Dimensions
Professional Development
BeNPS
C-Executive Team
C-Meetings
C-Team
C-MRO CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Stephen Hynes
58 /100
See More
Diversity at MRO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at MRO have rated Professional Development, Manager, and Leadership as the highest categories they have scored
Women at MRO
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMRO eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-31
MRO employees are -31% more likely to recommend MRO as a great place to work
| 23% | Promoters |
|---|---|
| 23% | Passives |
| 54% | Detractors |
Working at MRO
Working at MRO is rated below average by 33 employees, across various culture dimensions. MRO employees rate Professional Development highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting MRO’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Wilmington, DE. See below in detail how working at MRO was rated by employees.
Overall Company Culture at MRO
D-
Overall Company Culture at MRO is rated D-
Last updated months ago
Bottom
10%
MRO ranks in the Bottom 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMRO Employee Reviews
Out of 12 MRO employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping MRO improve their work culture.
| Positive Reviews | 38% |
|---|---|
| Constructive Feedback | 62% |
Positive Reviews From MRO Employees
- What is the best part about your compensation package?Salary rate is competitive for the field
- What do you like best about the leadership team?Stable employment, advancement to high titles
- What did you like most about the interview process?Thoughtful questions. The people cares alot about their company.
Constructive Feedback From MRO Employees
- Why do you feel undervalued and what would make you feel better about your compensation?There are no benefits, health care insurance, 401k contributions from employer is low, no bonus, salary rise once in 18months
- What does the leadership team need to get better at?Availability, communication, less cronyism, better pay.
- What's going wrong and how can it be improved?They need to investigate this company for constant violation of HIPAA laws.
MRO Company Information
MRO Company Overview
Mro is a leader in disclosure management and health information exchange.
MRO Mission, Vision & Values
MRO Mission Statement
MRO's mission is to disclose the right Protected Health Information (PHI) to the right requesters in a secure and compliant fashion, with an unwavering focus on client success.
MRO Vision Statement
MRO's vision is to transform the way health information is used and exchanged through innovation, technology and unparalleled service.
MRO Values
- Passion
- Accountability
- Respect
- Trust
- Nurture
- Excellence
- Reputation
| Headquarter | 1016 West 8th Avenue, Suite A King Of Prussia, PA United States of America |
|---|---|
| Website | www.mrocorp.com/ |
| Founding Date | 2002 |
| Tel | (888) 252-4146 |
MRO Competitors
MRO competitors include NationBuilder and Verisma Systems, Inc.. MRO ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how MRO compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
MRO Employees
33 employees at MRO have reviewed MRO across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 33 MRO employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at MRO are mostly dissatisfied with their total compensation at MRO, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at MRO are generally satisfied with their team. 33 Participants grade the quality of their coworkers a C-. The majority believe the meetings at MRO are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at MRO believe the environment at MRO is split between positive and negative. Most Participants believe the pace of work at MRO is moderate. About 67% of the employees at MRO work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at MRO are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining MRO - Employee Onboarding
The prevailing opinion from Comparably users in Wilmington, DE about their company is that it was very prepared on their first day. Wilmington, DE employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
MRO KPIs and OKRs
Employees’ understanding of MRO's KPIs and OKRs is essential for its success. Out of 2 MRO employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
MRO CEO & Leadership
MRO CEO - Stephen Hynes
58 /100
Stephen’s approval rate is lower compared to CEOs at similar sized companies, putting Stephen in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Wilmington, DE. Stephen Hynes’s employees rank MRO in the Top 35% for Professional Development, in the Bottom 30% for Executive Team, and in the Bottom 30% for Meetings. When compared to MRO’s competitors, Stephen Hynes ranks below both Verisma Systems, Inc. CEO Marty McKenna and NationBuilder CEO Jim Gilliam.
MRO Leadership
The MRO Executive Team is rated a “C-” and led by CEO Stephen Hynes, CTO David Borden, and Chief Sales Officer Matthew OConnor
Stephen Hynes CEO / President
Stephen Hynes serves as the CEO / President of MRO.
David Borden CTO
David Borden serves as the CTO for MRO Corporation. David started at MRO Corporation in December of 2002. David is based... read more
Matthew OConnor Chief Sales Officer
Matthew OConnor serves as the Chief Sales Officer for MRO. Matthew started at MRO in November of 2018. Matthew is based... read more
Allen Rasheed Senior Director of Sales
Allen Rasheed serves as the Senior Director of Sales for MRO. Allen started at MRO in June of 2018. Allen is based in... read more
Rita Bowen VP of Privacy, Compliance and HIM Policy
Rita Bowen serves as the VP of Privacy, Compliance and HIM Policy for MRO. Rita started at MRO in December of 2017. Rita... read more
Danielle Wesley VP and General Counsel
Danielle Wesley serves as the VP and General Counsel for MRO. Danielle started at MRO in October of 2017. Danielle is... read more
Ben Zmigrodski Vice President - Client Operations
Ben Zmigrodski serves as the Vice President - Client Operations of MRO. Ben currently resides in the Greater New York... read more
Brian Kornet Vice President of Finance
Brian Kornet serves as the Vice President of Finance of MRO. Brian currently resides in the Greater Philadelphia Area.
Don Hardwick Vice President, Client Relations and Account Management
Don Hardwick serves as the Vice President, Client Relations and Account Management of MRO. Don currently resides in the... read more
MRO Salaries
How much does MRO pay?
How much do people at MRO get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MRO is $121,535, or $58 per hour, while the estimated median salary is $146,150, or $70 per hour.
At MRO, the highest paid job is a General Counsel at $264,944 annually and the lowest is an Admin Assistant at $44,193 annually. Average MRO salaries by department include: Finance at $62,704, Design at $89,962, Customer Support at $63,873, and Legal at $264,943. Half of MRO salaries are above $146,150.
14 employees at MRO rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 41 ratings) while 13 employees at MRO rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $77k | $77k | 1st Percentile |
20th Percentile $108k | $108k | 20th Percentile |
40th Percentile $144k | $144k | 40th Percentile |
60th Percentile $192k | $192k | 60th Percentile |
80th Percentile $261k | $261k | 80th Percentile |
100th Percentile $352k | $352k | 100th Percentile |
$121,535*
Average Compensation
$146,150*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
MRO Salaries by Department
Diversity & Inclusion at MRO
Diverse employees at MRO score the company 54/100 across various culture categories, placing MRO in the Bottom 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MRO across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
MRO Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
MRO PTO
MRO's PTO and Vacation policy typically gives 10-15 days off a year. MRO's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
MRO Careers
MRO Jobs
No Recent Jobs found for MRO on Comparably
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H1B Visa
In 2019, MRO applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let MRO Know You Want To Work There
Frequently Asked Questions regarding MRO
What is MRO address?
MRO location is at 1016 West 8th Avenue, Suite A
Who is the CEO of MRO?
MRO CEO is Stephen Hynes, their score by employees is 58
What is MRO eNPS?
The eNPS for MRO is -31
What is the salary for HR Manager in MRO?
HR Manager average salary in the US is 93k
What are the salaries in the Marketing in MRO?
The average salaries for Marketing in MRO is 211k
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