National General Insurance – Their website is a complete disaster. It is quite stupidly designed, and all I ever seem to get is "An unexpected error occurred" or "that is unavailable at this time." Their 800 help line offered to call me back instead of waiting on hold, but I never got the call back.

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Their website is a complete disaster. It is quite stupidly designed, and all I ever seem to get is "An unexpected error occurred" or "that is unavailable at this time." Their 800 help line offered to call me back instead of waiting on hold, but I never got the call back.

What did you like most about the interview process?

it was simple and straight forward

Briefly describe your overall experience at your company

The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.

What can this brand most improve?

Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.

What can this brand most improve?

Customers service by returning customers phone calls and Emails about current claims.

What can this brand most improve?

Workers should be more honest. My experience was all lies.

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