National General Insurance – Customer service, following up, returning emails, returning calks

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Customer service, following up, returning emails, returning calks

What did you like most about the interview process?

it was simple and straight forward

Briefly describe your overall experience at your company

The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.

What can this brand most improve?

Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.

What can this brand most improve?

Customers service by returning customers phone calls and Emails about current claims.

What can this brand most improve?

Workers should be more honest. My experience was all lies.

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