"NCO Group, Inc is a business process outsourcing company and collection agency that provides accounts receivable management solutions for its clients." read more

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 144

CEO

NCO Retention Score

NCO is in the Bottom 25% of similar sized companies in its ability to retain quality employees. 67% of employees would not leave NCO if they were offered a job for more money while 33% are excited to go to work each day. Overall, 100% of NCO's employees feel the company is doing what it should to retain them. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks NCO's Retention

BOTTOM
25%
In the Bottom 25% of 2032 Similar Sized Companies on Comparably
BOTTOM
30%
In the Bottom 30% of 66 Nearby Companies in Trenton, NJ
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Not enough ratings to compare against competitors.

Jan

Jun

Jan

D+62 / 100

Jan

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Who Ranks NCO's Retention the Lowest?

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NCO Retention At a Glance

NCO's Retention score is rated a "D+" by 6 employees. The category helps understand NCO's focus and commitment to retaining employees in their organization.

Over the past three months, NCO's Retention score has remained steady at 62/100. NCO ranks in 1st place versus 0 competitors which include .

NCO's Retention score is in the Bottom 25% of 2032 similar sized companies (201-500 Employees) on Comparably. The Company ranks in the Bottom 30% compared to 66 nearby companies in Trenton, NJ.

NCO's Retention Trendline

NCO61
Other Companies in Trenton, NJ
Similar Size on Comparably

How NCO's Retention Score is Calculated

Answer	Percent
Yes	67%
No	33%

Do you believe you're paid fairly?

Answer	Percent
Yes	67%
No	33%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	33%
No	67%

Are you typically excited about going to work each day?

Answer	Percent
Every week	0%
Once a month	100%
Once a quarter	0%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	100%
No	0%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	33%
Neutral	67%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	100%
No	0%

Do you have a close friend at work?

Answer	Percent
Yes	67%
No	33%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	67%
Once a month	0%
Once a quarter	0%
Never	33%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	100%
No	0%

Do you feel burnt out at work?

Answer	Percent
Yes	50%
No	50%

Are you challenged at work?

Answer	Percent
Yes	67%
No	33%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	50%
No	50%

Are you proud to be a part of your company?

NCO's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

25%

NCO ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Retention Score.

NCO's Retention Rank Against Other Companies Nearby

BOTTOM

30%

NCO ranks in the Bottom 30% of other companies in Trenton, NJ for Retention Score.

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