NCO Company Culture
NCO Culture
This score is derived from employee ratings & reviews3.0/5
NCO's Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
A-Executive Team
B+Leadership
BMeetings
BTeam
BNCO CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
50 /100
See More
Diversity at NCO
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at NCO
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterNCO eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Recommend to a Friend?
-80
NCO employees are -80% more likely to recommend NCO as a great place to work
| 0% | Promoters |
|---|---|
| 20% | Passives |
| 80% | Detractors |
Working at NCO
Working at NCO is rated below average by 6 employees, across various culture dimensions. NCO employees rate Environment highest among all categories, and think that CEO Rating and eNPS have the most room for improvement, putting NCO’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Trenton, NJ. See below in detail how working at NCO was rated by employees.
Overall Company Culture at NCO
C-
Overall Company Culture at NCO is rated C-
Last updated months ago
Bottom
35%
NCO ranks in the Bottom 35% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterNCO Employee Reviews
Out of 4 NCO employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping NCO improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
Positive Reviews From NCO Employees
- What are some of the best things about your team?Working hard and having pride in work done
- What is most positive about the culture and environment at your company?I meet and work with all walks of life from around the country
Constructive Feedback From NCO Employees
- What does the leadership team need to get better at?Beibg fair and organized for job placement
NCO Company Information
NCO Company Overview
"NCO Group, Inc is a business process outsourcing company and collection agency that provides accounts receivable management solutions for its clients."
| Headquarter | Horsham, PA United States of America |
|---|---|
| Website | www.ncogroup.com |
| Founding Date | 1926 |
| Company Status | Private |
NCO Employees
6 employees at NCO have reviewed NCO across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 NCO employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at NCO are not very pleased with their total compensation at NCO, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at NCO are pleased with their team. 6 Participants grade the quality of their coworkers a B. The majority believe the meetings at NCO are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at NCO believe the environment at NCO is positive. Most Participants believe the pace of work at NCO is moderate. About 33% of the employees at NCO work 8 hours or less, while 67% of them have an extremely long day - longer than twelve hours.
Overall, the employees at NCO are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining NCO - Employee Onboarding
The prevailing opinion from Comparably users in Trenton, NJ about their company is that it was very prepared on their first day. Trenton, NJ employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
NCO KPIs and OKRs
Employees’ understanding of NCO's KPIs and OKRs is essential for its success. Out of 2 NCO employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
NCO CEO & Leadership
NCO CEO
50 /100
NCO Leadership
The NCO Executive Team is rated a “B+”
Tony LAbbate Senior Vice President - Operations Control
Tony LAbbate serves as the Senior Vice President - Operations Control of NCO Group. Tony started at NCO Group in... read more
Nick Covelli Senior Vice President
Nick Covelli serves as the Senior Vice President of NCO Group. Nick started at NCO Group in August of 2000. Nick... read more
Tim Luft SVP Operations
Tim Luft serves as the SVP Operations of NCO.
George Lonabaugh VP Operations
George Lonabaugh serves as the VP Operations of NCO.
Greg Gattin Vice President - Sales Operations
Greg Gattin serves as the Vice President - Sales Operations of NCO.
Greg Shreve VP Operations
Greg Shreve serves as the VP Operations of NCO.
Bob Corsi SVP Operations
Bob Corsi serves as the SVP Operations of NCO.
John Liss Vice President Sales
John Liss serves as the Vice President Sales of NCO.
David Schneider VP Sales
David Schneider serves as the VP Sales of NCO.
NCO Salaries
How much does NCO pay?
How much do people at NCO get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at NCO is $114,396, or $54 per hour, while the estimated median salary is $117,904, or $56 per hour.
At NCO, the highest paid job is a General Counsel at $265,873 annually and the lowest is a CS Rep at $44,148 annually. Average NCO salaries by department include: Design at $90,169, Marketing at $162,718, Business Development at $124,382, and Operations at $92,056. Half of NCO salaries are above $117,904.
3 employees at NCO rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 13 ratings) while 3 employees at NCO rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
20th Percentile $93k | $93k | 20th Percentile |
40th Percentile $117k | $117k | 40th Percentile |
60th Percentile $193k | $193k | 60th Percentile |
80th Percentile $262k | $262k | 80th Percentile |
100th Percentile $354k | $354k | 100th Percentile |
$114,396*
Average Compensation
$117,904*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
NCO Salaries by Department
Diversity & Inclusion at NCO
The Diversity score provides insights into how diverse employees feel and rate their work experience at NCO across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
NCO Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
NCO PTO
NCO's PTO and Vacation policy typically gives 0-10 days off a year. NCO's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
NCO Careers
NCO Jobs
No Recent Jobs found for NCO on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let NCO Know You Want To Work There
Frequently Asked Questions regarding NCO
What is NCO eNPS?
The eNPS for NCO is -80
What is the salary for Engineering Manager in NCO?
Engineering Manager average salary in the US is 147k
What are the salaries in the HR in NCO?
The average salaries for HR in NCO is 91k
What are the benefits at NCO?
NCO perks and benefits are Dental Insurance & Health Insurance
×