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NCSOFT Company Culture
NCSOFT Culture
This score is derived from employee ratings & reviews2.5/5
NCSOFT's Overall Culture is rated D
Top Rated Culture Dimensions
Perks & Benefits
A-Compensation
BHappiness
CDiversity
CExecutive Team
C-NCSOFT CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Kim Taek-Jin
59 /100
See More
Diversity at NCSOFT
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at NCSOFT have rated Retention, Work Culture, and Environment as the highest categories they have scored
Women at NCSOFT
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at NCSOFT have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored
NCSOFT eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-25
NCSOFT employees are -25% more likely to recommend NCSOFT as a great place to work
| 25% | Promoters |
|---|---|
| 25% | Passives |
| 50% | Detractors |
Working at NCSOFT
Working at NCSOFT is rated below average by 9 employees, across various culture dimensions. NCSOFT employees rate Perks And Benefits highest among all categories, and think that Environment and Outlook have the most room for improvement, putting NCSOFT’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at NCSOFT was rated by employees.
Overall Company Culture at NCSOFT
D
Overall Company Culture at NCSOFT is rated D
Last updated months ago
Bottom
15%
NCSOFT ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterNCSOFT Employee Reviews
Out of 16 NCSOFT employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping NCSOFT improve their work culture.
| Positive Reviews | 73% |
|---|---|
| Constructive Feedback | 27% |
Positive Reviews From NCSOFT Employees
- What do you like best about the leadership team?Genuinely caring, visionary, good balance between doing good business and having fun.
- What is the best part about your compensation package?Best part: Team Lunch & Dinners.
- What are some of the best things about your team?Supportive. Strong both in working solo and in team.
Constructive Feedback From NCSOFT Employees
- What does the leadership team need to get better at?Everything. Speed. Accuracy. Honesty. Competency. Wisdom. Trust.
- Why do you feel undervalued and what would make you feel better about your compensation?Nearly everyone at our studio is vastly underpaid. Every meager, under-industry pittance of a raise is coupled with an apology. Every. Single. Time.
NCSOFT Company Information
NCSOFT Company Overview
NCSOFT is an online, video, and mobile game development company that develops massively multiplayer games.
NCSOFT Mission, Vision & Values
NCSOFT Mission Statement
To make people in this world happier
NCSOFT Values
- Integrity
- Passion
- Never-ending Change
| Headquarter | 463-400 United States of America |
|---|---|
| Website | www.ncsoft.com |
| Founding Date | 1997 |
NCSOFT Competitors
NCSOFT competitors include Activision Blizzard, Infosys, and Atento. NCSOFT ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how NCSOFT compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
NCSOFT Employees
9 employees at NCSOFT have reviewed NCSOFT across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 NCSOFT employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at NCSOFT are generally satisfied with their total compensation at NCSOFT, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at NCSOFT are generally satisfied with their team. 9 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at NCSOFT are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at NCSOFT believe the environment at NCSOFT is negative. Most Participants believe the pace of work at NCSOFT is bureaucratic. About 40% of the employees at NCSOFT work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at NCSOFT are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining NCSOFT - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
NCSOFT KPIs and OKRs
At this moment no NCSOFT employees have provided insight into whether or not they clearly understand NCSOFT's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
NCSOFT CEO & Leadership
NCSOFT CEO - Kim Taek-Jin
59 /100
Kim’s approval rate is lower compared to CEOs at similar sized companies, putting Kim in the Bottom 20% of all CEOs of similar-sized companies on Comparably. Kim Taek-Jin’s employees rank NCSOFT in the Top 15% for Perks And Benefits, in the Top 35% for Compensation, and in the Bottom 45% for Happiness. Taek-Jin is generally unpopular with NCSOFT employees, but ranks especially low with Female employees. However, Male employees have a slightly more favorable view of the CEO. When compared to NCSOFT’s competitors, Kim Taek-Jin ranks below both Infosys CEO Salil Parekh and Activision Blizzard CEO Bobby Kotick.
NCSOFT Leadership
The NCSOFT Executive Team is rated a “C-” and led by CEO Kim Taek-Jin, CFO Victoria Richardson, and Vice President of Marketing Tim Granich
Kim Taek-Jin CEO / President
Kim Taek-Jin serves as the CEO / President of NCSOFT.
Victoria Richardson serves as the CFO of NCSOFT.
Tim Granich Vice President of Marketing
Tim Granich serves as the Vice President of Marketing of NCSOFT. Tim started at NCSOFT in April of 2017. Tim currently... read more
Miyon Kim VP
Miyon Kim serves as the VP of NCSOFT.
Tom Nichols Senior Vice President, Publishing
Tom Nichols serves as the Senior Vice President, Publishing of NCSOFT. Tom currently resides in the Orange County,... read more
Janet Lin SVP & General Counsel - NC West
Janet Lin serves as the SVP & General Counsel - NC West of NCSOFT. Janet currently resides in the Greater Seattle Area.
Michael Chang SVP Corporate Development, NCSOFT WEST
Michael Chang serves as the SVP Corporate Development, NCSOFT WEST of NCSOFT. Michael currently resides in the San... read more
Jesse Taylor SVP Mobile, NCSOFT WEST
Jesse Taylor serves as the SVP Mobile, NCSOFT WEST of NCSOFT. Jesse currently resides in the San Francisco Bay Area.
Daren Chencinski Vice President, Mobile
Daren Chencinski serves as the Vice President, Mobile of NCSOFT. Daren currently resides in the San Francisco Bay Area.
NCSOFT Salaries
How much does NCSOFT pay?
How much do people at NCSOFT get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at NCSOFT is $122,715, or $58 per hour, while the estimated median salary is $122,504, or $58 per hour.
At NCSOFT, the highest paid job is a Director of Sales at $219,526 annually and the lowest is a CS Rep at $46,655 annually. Average NCSOFT salaries by department include: Customer Support at $64,027, Sales at $145,053, Finance at $87,082, and IT at $108,016. Half of NCSOFT salaries are above $122,504.
6 employees at NCSOFT rank their Compensation in the Top 35% of similar sized companies in the US (based on 18 ratings) while 6 employees at NCSOFT rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 6 ratings).
Salaries contributed from NCSOFT employees include job titles like Jr Developer, Marketing Manager, and SysAdmin. Comparably data has a total of 2 salary records from NCSOFT employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $72k | $72k | 1st Percentile |
17th Percentile $96k | $96k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $220k | $220k | 67th Percentile |
83rd Percentile $261k | $261k | 83rd Percentile |
100th Percentile $272k | $272k | 100th Percentile |
$122,715*
Average Compensation
$122,504*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
NCSOFT Salaries by City
NCSOFT Salaries by Department
Diversity & Inclusion at NCSOFT
Diverse employees at NCSOFT score the company 63/100 across various culture categories, placing NCSOFT in the Bottom 40% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at NCSOFT across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
NCSOFT Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
NCSOFT PTO
NCSOFT PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
NCSOFT Careers
NCSOFT Jobs
No Recent Jobs found for NCSOFT on Comparably
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H1B Visa
In 2019, NCSOFT applied for 35 H1B visas. Of the work permits applied for, 71% were approved, 26% certified-withdrawn, and 3% withdrawn.
An in-depth look at ‘Certified-withdrawn’ H1B applications at NCSOFT unveil that one approved work permit application was withdrawn before the employee’s start date, and 9 were withdrawn by NCSOFT after the employee’s start date.
Work Permit Application Outcome
35
Total Applied
H1B Applications Outcome
- 71% Granted (25 out of 35)
- 0% Denied ( out of 35)
- 3% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 35)
- 26% Certified-Withdrawn Application was approved but later withdrawn by employer (9 out of 35)
This data was calculated using publicly sourced data from OFLC Performance Data
Let NCSOFT Know You Want To Work There
Overview of Candidates Interested in NCSOFT on Comparably
Candidates By Department
All Industries | 67% | |
|---|---|---|
Engineering | 33% |
Candidates By Location
San Francisco | 33% | |
|---|---|---|
Los Angeles | 33% | |
Appleton | 33% |
Frequently Asked Questions regarding NCSOFT
Who is the CEO of NCSOFT?
NCSOFT CEO is Kim Taek-Jin, their score by employees is 59
What is NCSOFT eNPS?
The eNPS for NCSOFT is -25
What is the salary for Group Product Manager in NCSOFT?
Group Product Manager average salary in the US is 186k
What are the salaries in the Business Development in NCSOFT?
The average salaries for Business Development in NCSOFT is 125k
Who are NCSOFT competitors?
NCSOFT main competitors are Activision Blizzard, Infosys, Atento
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