Atento

EMPLOYEE PARTICIPANTS: 66

TOTAL RATINGS: 576

NCSOFT Claimed Company

EMPLOYEE PARTICIPANTS: 9

TOTAL RATINGS: 99

Atento vs NCSOFT

Compare Atento versus NCSOFT for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 66 employees and customers of Atento and 9 employees and customers of NCSOFT.

Atento

Atento's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Atento. Their current market cap is $24.10M.

NCSOFT

NCSOFT's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of NCSOFT.

2.7/5

Product Quality

2.3/5

2.8/5

Pricing

2/5

2.6/5

Customer Service

2.5/5

NPS Score

53%	Promoters
7%	Passive
40%	Detractors

Net Promoter Score
Winner by 54

-41

NPS Score

24%	Promoters
11%	Passive
65%	Detractors

See how Atento compares to its competitors

China Customer Relations

TIVIT

See how NCSOFT compares to its competitors

Working at Atento vs Working at NCSOFT

55 / 100

CEO Rating

Kim Taek-Jin

59 / 100

CEO Rating
Winner by 4%

Atento

Atento doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

NCSOFT

Employees at NCSOFT rate their CEO, Kim Taek-Jin, 59/100. This score is 4% higher than the scores of Atento's CEO, Alejandro Reynal Ample.

CEO Score 55

CEO Score

CEO Score 59

Overall Culture 56

Overall Culture

Overall Culture 56

-26

eNPS

-25

Gender Score 46

Gender Score

Gender Score 46

Diversity Score 51

Diversity Score

Diversity Score 63

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 79

Professional Dev. 71

Professional Dev.

Professional Dev. N/A

Overall Culture at Atento vs NCSOFT

/ 100

Atento

Employees at Atento rate their Overall Culture a 56/100, with Customer Support as the department that rate their experience the highest.

Tied

/ 100

NCSOFT

Employees at NCSOFT rate their Overall Culture a /100.

Tied

Atento56
NCSOFT

Employee Net Promoter Score at Atento vs NCSOFT

-26

eNPS

Atento

16 Promoters 29%

9 Passives 16%

31 Detractors 55%

-25

eNPS

NCSOFT

2 Promoters 25%

2 Passives 25%

4 Detractors 50%

Employee Net Promoter Score
Winner by %

Atento-27
NCSOFT

Gender Score at Atento vs NCSOFT

/ 100

Atento

Employees at Atento rate their Gender Score a 46/100, with Customer Support as the department that rate their experience the highest.

Tied

/ 100

NCSOFT

Employees at NCSOFT rate their Gender Score a /100.

Tied

Atento
NCSOFT45

Diversity Score at Atento vs NCSOFT

/ 100

Atento

Employees at Atento rate their Diversity Score a 51/100, with Customer Support as the department that rate their experience the highest.

/ 100

NCSOFT

Employees at NCSOFT rate their Diversity Score a /100.

Diversity Score
Winner by 12%

Atento51
NCSOFT

Perk and Benefits Score at Atento vs NCSOFT

/ 100

Atento

Employees at Atento rate their Perk and Benefits Score a 59/100, with Customer Support as the department that rate their experience the highest.

/ 100

NCSOFT

Employees at NCSOFT rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 20%

Atento58
NCSOFT

Professional Development Score at Atento vs NCSOFT

/ 100

Atento

Employees at Atento rate their Professional Development Score a 71/100.

Professional Development Score
Winner

/ 100

NCSOFT

NCSOFT doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Atento72

Leadership Culture Ratings vs NCSOFT

Atento rates % lower than NCSOFT on Leadership Culture Ratings vs NCSOFT Ratings based on looking at 144 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How often do you get valuable feedback on how to improve at work?".

Atento57
NCSOFT

Compensation Culture Ratings vs NCSOFT

Atento rates % lower than NCSOFT on Compensation Culture Ratings vs NCSOFT Ratings based on looking at 96 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

Atento54
NCSOFT

Team Culture Ratings vs NCSOFT

Atento rates % lower than NCSOFT on Team Culture Ratings vs NCSOFT Ratings based on looking at 86 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Atento53
NCSOFT

Environment Culture Ratings vs NCSOFT

Atento

64 / 100

Environment Culture Ratings vs NCSOFT
Winner by 14%

NCSOFT

50 / 100

Atento rates % higher than NCSOFT on Environment Culture Ratings vs NCSOFT Ratings based on looking at 88 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

Atento64
NCSOFT

Sentiment Culture Ratings vs NCSOFT

Atento

52 / 100

Sentiment Culture Ratings vs NCSOFT
Winner by 2%

NCSOFT

50 / 100

Atento rates % higher than NCSOFT on Sentiment Culture Ratings vs NCSOFT Ratings based on looking at 119 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

Atento51
NCSOFT