Atento

EMPLOYEE PARTICIPANTS: 66

TOTAL RATINGS: 576

Capita

EMPLOYEE PARTICIPANTS: 30

TOTAL RATINGS: 258

Atento vs Capita

Compare Atento versus Capita for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 66 employees and customers of Atento and 30 employees and customers of Capita.

Atento

Atento's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Atento. Their current market cap is $24.10M.

Capita

Capita's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capita.

2.7/5

Product Quality

3.1/5

2.8/5

Pricing

3.4/5

2.6/5

Customer Service

3.7/5

NPS Score

53%	Promoters
7%	Passive
40%	Detractors

NPS Score

86%	Promoters
0%	Passive
14%	Detractors

Net Promoter Score
Winner by 59

See how Atento compares to its competitors

China Customer Relations

TIVIT

See how Capita compares to its competitors

Working at Atento vs Working at Capita

55 / 100

CEO Rating

72 / 100

CEO Rating
Winner by 17%

Atento

Atento doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Capita

Employees at Capita rate their CEO, , 72/100. This score is 17% higher than the scores of Atento's CEO, Alejandro Reynal Ample.

CEO Score 55

CEO Score

CEO Score 72

Overall Culture 56

Overall Culture

Overall Culture 68

-26

eNPS

-18

Gender Score 46

Gender Score

Gender Score N/A

Diversity Score 51

Diversity Score

Diversity Score N/A

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 62

Professional Dev. 71

Professional Dev.

Professional Dev. 46

Overall Culture at Atento vs Capita

/ 100

Atento

Employees at Atento rate their Overall Culture a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

Capita

Employees at Capita rate their Overall Culture a /100.

Overall Culture
Winner by 12%

Atento
Capita68

Employee Net Promoter Score at Atento vs Capita

-26

eNPS

Atento

16 Promoters 29%

9 Passives 16%

31 Detractors 55%

-18

eNPS

Capita

5 Promoters 23%

8 Passives 36%

9 Detractors 41%

Employee Net Promoter Score
Winner by %

Atento
Capita-19

Gender Score at Atento vs Capita

/ 100

Atento

Employees at Atento rate their Gender Score a 46/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner

/ 100

Capita

Capita doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Atento45

Diversity Score at Atento vs Capita

/ 100

Atento

Employees at Atento rate their Diversity Score a 51/100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner

/ 100

Capita

Capita doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Atento51

Perk and Benefits Score at Atento vs Capita

/ 100

Atento

Employees at Atento rate their Perk and Benefits Score a 59/100, with Customer Support as the department that rate their experience the highest.

/ 100

Capita

Employees at Capita rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 3%

Atento
Capita60

Professional Development Score at Atento vs Capita

/ 100

Atento

Employees at Atento rate their Professional Development Score a 71/100.

Professional Development Score
Winner by 25%

/ 100

Capita

Employees at Capita rate their Professional Development Score a /100.

Atento72
Capita

Leadership Culture Ratings vs Capita

Atento rates % lower than Capita on Leadership Culture Ratings vs Capita Ratings based on looking at 192 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Atento
Capita73

Compensation Culture Ratings vs Capita

Atento rates % lower than Capita on Compensation Culture Ratings vs Capita Ratings based on looking at 103 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your Benefits?".

Atento
Capita60

Team Culture Ratings vs Capita

Atento rates % lower than Capita on Team Culture Ratings vs Capita Ratings based on looking at 93 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

Atento53
Capita64

Environment Culture Ratings vs Capita

Atento rates % lower than Capita on Environment Culture Ratings vs Capita Ratings based on looking at 100 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Atento64
Capita66

Sentiment Culture Ratings vs Capita

Atento rates % lower than Capita on Sentiment Culture Ratings vs Capita Ratings based on looking at 146 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

Atento
Capita73