Atento

EMPLOYEE PARTICIPANTS: 66

TOTAL RATINGS: 576

Telefonica

EMPLOYEE PARTICIPANTS: 16

TOTAL RATINGS: 94

Atento vs Telefonica

Compare Atento versus Telefonica for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 66 employees and customers of Atento and 16 employees and customers of Telefonica.

Atento

Atento's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Atento. Their current market cap is $24.10M.

Telefonica

Telefonica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Telefonica.

2.7/5

Product Quality

3.5/5

2.8/5

Pricing

3.5/5

2.6/5

Customer Service

3.5/5

NPS Score

53%	Promoters
7%	Passive
40%	Detractors

Net Promoter Score
Winner by 20

-7

NPS Score

36%	Promoters
21%	Passive
43%	Detractors

See how Atento compares to its competitors

China Customer Relations

TIVIT

Working at Atento vs Working at Telefonica

55 / 100

CEO Rating

Jose Maria Alvarez-Pallete

66 / 100

CEO Rating
Winner by 11%

Atento

Atento doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Telefonica

Employees at Telefonica rate their CEO, Jose Maria Alvarez-Pallete, 66/100. This score is 11% higher than the scores of Atento's CEO, Alejandro Reynal Ample.

CEO Score 55

CEO Score

CEO Score 66

Overall Culture 56

Overall Culture

Overall Culture 67

-26

eNPS

-25

Gender Score 46

Gender Score

Gender Score N/A

Diversity Score 51

Diversity Score

Diversity Score N/A

Perk And Benefits 59

Perk And Benefits

Perk And Benefits 62

Professional Dev. 71

Professional Dev.

Professional Dev. N/A

Overall Culture at Atento vs Telefonica

/ 100

Atento

Employees at Atento rate their Overall Culture a 56/100, with Customer Support as the department that rate their experience the highest.

/ 100

Telefonica

Employees at Telefonica rate their Overall Culture a /100.

Overall Culture
Winner by 11%

Atento
Telefonica67

Employee Net Promoter Score at Atento vs Telefonica

-26

eNPS

Atento

16 Promoters 29%

9 Passives 16%

31 Detractors 55%

-25

eNPS

Telefonica

3 Promoters 25%

3 Passives 25%

6 Detractors 50%

Employee Net Promoter Score
Winner by %

Atento
Telefonica-25

Gender Score at Atento vs Telefonica

/ 100

Atento

Employees at Atento rate their Gender Score a 46/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner

/ 100

Telefonica

Telefonica doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Atento45

Diversity Score at Atento vs Telefonica

/ 100

Atento

Employees at Atento rate their Diversity Score a 51/100, with Customer Support as the department that rate their experience the highest.

Diversity Score
Winner

/ 100

Telefonica

Telefonica doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Atento51

Perk and Benefits Score at Atento vs Telefonica

/ 100

Atento

Employees at Atento rate their Perk and Benefits Score a 59/100, with Customer Support as the department that rate their experience the highest.

/ 100

Telefonica

Employees at Telefonica rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 3%

Atento58
Telefonica

Professional Development Score at Atento vs Telefonica

/ 100

Atento

Employees at Atento rate their Professional Development Score a 71/100.

Professional Development Score
Winner

/ 100

Telefonica

Telefonica doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Atento72

Leadership Culture Ratings vs Telefonica

Atento rates % lower than Telefonica on Leadership Culture Ratings vs Telefonica Ratings based on looking at 159 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your manager?".

Atento
Telefonica66

Compensation Culture Ratings vs Telefonica

Atento rates % lower than Telefonica on Compensation Culture Ratings vs Telefonica Ratings based on looking at 90 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your stock/equity compensation?".

Atento54
Telefonica

Team Culture Ratings vs Telefonica

Atento rates % lower than Telefonica on Team Culture Ratings vs Telefonica Ratings based on looking at 79 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

Atento53
Telefonica

Environment Culture Ratings vs Telefonica

Atento rates % lower than Telefonica on Environment Culture Ratings vs Telefonica Ratings based on looking at 79 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What % of the time are you bored at work?".

Atento64
Telefonica

Sentiment Culture Ratings vs Telefonica

Atento rates % lower than Telefonica on Sentiment Culture Ratings vs Telefonica Ratings based on looking at 118 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

Atento
Telefonica68