Newsela Employee Reviews
Out of 579 Newsela employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Newsela improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Newsela compared to all other departments at the company. The HR team offered the most constructive feedback, with NaN% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
It's been good and I would recommend my frields or professional network to join.
Review from Customer Success Dept
Review from Customer Success Dept
Very good experience thus far. However, no pathway for career growth which is concerning
Review from Sales Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The leadership team listens to their employees. We have company surveys, and then an all-hands centered around the results and strategies to improve them. I have never worked for a company that has genuinely approached this topic.
Review from Customer Success Dept
Their empathy, drive and compassion for our mission and building strong employees.
Review from Sales Dept
The transparency on the company
Review from Sales Dept
I appreciate the obvious and deep concern with providing value to teachers and students. I appreciate the details on what's going well, what we could improve, where we're headed, including explanations about why.
Review from Engineering Dept
Some of the new ELT seems to be really invested in making improvements to increase CSAT
Review from Customer Success Dept
What does the leadership team need to get better at?
Listen to individual Contributors not just managers, remove favoritism when promoting, bring in true leaders and not just managers.
Review from Sales Dept
In general, the more clarity of direction we can get, the better.
Review from Engineering Dept
What is the best part about your compensation package?
The compensation package may not align with many other tech companies, but other tech companies will not offer you as healthy of a culture and work-life balance that Newsela does.
Review from Customer Success Dept
fair to the market rate
Review from Sales Dept
Comparing in the labor market, I don't think Newsela's compensation package is outstanding. Though, not comparing for a second, of course my salary is the most important part of what Newsela offers me, and I'm incredibly grateful for the privilege of having such solid financial stability.
Review from Engineering Dept
I love the gym reimbursement.
Review from Sales Dept
The base salary is competitive.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There needs to be more done around equity and access for people with disabilities or limitations. Due to medical issues, I was not able to attend company events in-person and, in one situation, no remote joining was provided. In another situation, the remote attendance setup was poorly organized
Review from Customer Success Dept
Compared to other CS positions we average at least 10k less
Review from Customer Success Dept
I see people promoted out of favoritism not work ethic, or experience.
Review from Sales Dept
Less so about compensation, but a need for clearly career trajectory is evident.
Review from Sales Dept
Pay transparency and annual performance-based and/or cost of living increases. Lower cost benefits.
Review from Sales Dept
What are some of the best things about your team?
Newsela is intentional about who they hire, which is very apparent when working cross-functionally. Everybody is excited to be there and passionate about our goals.
Review from Customer Success Dept
hired good people to work with
Review from Sales Dept
Interesting, friendly, driven, helpful people. Every day I see ways we look out for each other.
Review from Engineering Dept
My immediate team shows a lot of energy and enthusiasm.
Review from Customer Success Dept
Great collaborators that have a variety of industry experience. Always willing to do what is needed to win, as well as open to feedback and coaching.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
The workforce here is very young and does not have real life experience.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Newsela listens to its employees and keeps them informed. I don't feel in the dark about decisions like I have at past companies.
Review from Customer Success Dept
Unique backgrounds, a lot of educators.
Review from Sales Dept
the members of my team
Review from Sales Dept
The culture promotes individuals to be themselves, and accepts all as long as you are doing your job.
Review from Sales Dept
The remote first mentality is very positive at Newsela.
Review from Customer Success Dept
What needs to change to make the company culture better?
Transparency and honesty. Truly listen and care about your employees. Stop being hypocritical. Have some more self-awareness and put aside your ego.
Review from Engineering Dept
More focus on company culture, honestly. We're pretty light on culture building.
Review from Engineering Dept
What did you like most about the interview process?
Getting to meet a wide range of people at multiple levels
I like that I was able to speak with so many cross functional stakeholders. It gave me a great 360 degree perspective on the company.
Review from Sales Dept
Quick turnaround; good communication with HR
Review from Sales Dept
It was very fast and efficient
Review from Marketing Dept
Meeting everyone face to face and having a cultural interview to make sure I fit in with the current culture
Review from Sales Dept
What would you improve about your company's interview process?
Too scattered and haphazard, needs to be made consistent and responsive. Too many candidates lost in convoluted and unresponsive process.
Review from Engineering Dept
What makes you most happy at work?
The people I work with. I know that when I struggle or have a question, it will not be seen as annoying or needy but as a learning opportunity and step for growth.
Review from Customer Success Dept
the members of my team
Review from Sales Dept
Making things better for teachers and students. Working with the people I get to work with. Addressing challenging problems.
Review from Engineering Dept
Seeing the growth of the members of the team, and winning deals that we need to win.
Review from Sales Dept
Participating in events for my Employee Resource Group.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Improve equity/inclusion for those with disabilities/handicaps/conditions. Make remote attendance of events accessible and inclusive. Also, please train management on language that gives the perception that those who attend in-person are sacrificing more ("thank you for taking time away...")
Review from Customer Success Dept
Toxic management team that is dishonest.
Review from Engineering Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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