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My tenure with NTT Data has been less then ideal many Switch and Bait tactics have occurred between the organization and myself and the organization and the client this is not conducive to a stable and reliable partnership
What's going wrong and how can it be improved?
Process management controls, investment in infrastructure, Clear communication .
What are some of the best things about your team?
Knowledge base, willingness to go above and beyond to protect each other with this difficult account
What needs to change to make the company culture better?
Reorganization and a Corporate road map the roadmap presented is lacking pertinent direction objectives time lines phases etc..
What does the leadership team need to get better at?
Reorganization and restructuring of entire BPO Services team. There are to many redundancies, Technology gaps and Misinformation and miscommunication from the Account Services and Executive team to many clients.
Why do you feel undervalued and what would make you feel better about your compensation?
Issues and suggestions are shrugged off because Dell sold NTT DATA a bad portfolio, Pay accordingly I made no compensation difference between my last role and this one Other than a increase in title from Manager to Director.
Other Employee Reviews for NTT DATA
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