Nubank Culture | Comparably
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Ever since then, through innovative technology and excellent customer service, Nu has been redefining the relationship between people and money across Latin America with the simple idea that everyone should have control over their finances. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
430

Nubank Company Culture

Nubank Culture

This score is derived from employee ratings & reviews
4.1/5
Nubank's Overall Culture is rated B

Top Rated Culture Dimensions

Nubank CEO

Top 5%Top 5% of Similar Size Companies
David Velez Nubank's CEO
David Velez
83 /100

Diversity at Nubank

Top 5%Top 5% of Similar Size Companies
A+

Diverse employees at Nubank have rated Professional Development, Leadership, and Happiness as the highest categories they have scored

Women at Nubank

Nubank eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies

Recommend to a Friend?

25

Nubank employees are 25% more likely to recommend Nubank as a great place to work

46%Promoters
33%Passives
21%Detractors

Working at Nubank

Working at Nubank is rated highly by 39 employees, across various culture dimensions. Nubank employees are most satisfied about CEO Rating, Manager, and Outlook categories, putting Nubank’s culture in the Top 25% compared to similar sized companies on Comparably. See below in detail how working at Nubank was rated by employees.

Overall Company Culture at Nubank

B

Overall Company Culture at Nubank is rated B

Last updated months ago

Top
25%

Nubank ranks in the Top 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 39 Employees

View Results
0
20
40
60
80
100
Engineering
60
Engineering60

Nubank Employee Reviews

Out of 35 Nubank employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Nubank improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From Nubank Employees

  • What did you like most about the interview process?
    They share material on how to prepare.
  • What is most positive about the culture and environment at your company?
    Diversity and inclusion is great. Many women in leadership positions.
  • What are some of the best things about your team?
    Very capable with high technical knowledge.

Constructive Feedback From Nubank Employees

  • What needs to change to make the company culture better?
    our culture is one thing externally (great), but very toxic and not based on trust internally
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Same salaries from what employees at the same level earn living on US/Berlin offices - equal work, equal pay.

Nubank Company Information

Nubank Company Overview

Ever since then, through innovative technology and excellent customer service, Nu has been redefining the relationship between people and money across Latin America with the simple idea that everyone should have control over their finances.

Nubank was founded in 2013 and its current CEO is David Velez. Since its inception 13 years ago, Nubank has grown to 7000 employees.

Nubank Mission, Vision & Values

Nubank Mission Statement

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services.

Nubank Values

  • We want more and we challenge the status quo
  • We think and act like owners, not renters
  • We pursue smart efficiency
  • We want our customers to love us fanatically
  • We build strong and diverse teams

Sustainability and Corporate Social Responsibility at Nubank

We were the first financial institution in Brazil and Mexico to be carbon neutral in its entire history, and we are committed to being a carbon neutral company forever.

Our 2021 Emissions Inventory was audited by KPMG and received the Gold seal by Brazil GHG Protocol Program, conferring the highest level of quality and scope of the information reported and will be included in the Public Emissions Registry in the second half of 2022.

We believe in the transforming power of inclusion and financial education. By simplifying financial services, we break down historical barriers and actively contribute to enabling millions of people to enjoy previously inaccessible financial products and services.
This commitment is rooted in our culture, from product design to the simple and direct way of communicating to different audiences.

HeadquarterR. Capote Valente, 39 - Pinheiros, São Paulo - SP,
São Paulo 05409-000
Brazil
Websitewww.international.nubank.com.br
Founding Date2013
Company StatusPublic
StockNYSE:
Jobswww.international.nubank.com.br/careers
Social Sites

Nubank Competitors

Nubank competitors include Itau Unibanco Banco Holding SA, Tandem, PayPal, and Santander. Nubank ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Nubank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Itau Unibanco Banco Holding SA's Logo
    Itau Unibanco Banco Holding SA
    4.2/5
  2. #2
    Tandem's Logo
    Tandem
    4.1/5
  3. #3
    Nubank's Logo
    Nubank
    4.1/5
  4. #4
    PayPal's Logo
    PayPal
    3.8/5
  5. #5
    Santander's Logo
    Santander
    3.8/5

Nubank Employees

Nubank has 7000 employees. 39 employees at Nubank have reviewed Nubank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 39 Nubank employees give their leadership a grade of B+, or Top 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Nubank are generally satisfied with their total compensation at Nubank, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Nubank are pleased with their team. 39 Participants grade the quality of their coworkers a B. The majority believe the meetings at Nubank are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Nubank believe the environment at Nubank is positive. Most Participants believe the pace of work at Nubank is moderate. About 57% of the employees at Nubank work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Nubank are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Nubank - Employee Onboarding

The prevailing opinion from employees about joining Nubank is that the company was very prepared on their first day. Nubank employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Nubank KPIs and OKRs

At Nubank 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Nubank's KPIs and OKRs is essential for its success. Out of 5 Nubank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Nubank Salaries

How much does Nubank pay?

How much do people at Nubank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Nubank is $123,208, or $59 per hour, while the estimated median salary is $125,423, or $60 per hour.

At Nubank, the highest paid job is a Director of Sales at $225,837 annually and the lowest is a CS Rep at $45,314 annually. Average Nubank salaries by department include: Customer Support at $62,076, Communications at $98,071, Admin at $58,643, and HR at $114,913. Half of Nubank salaries are above $125,423.

20 employees at Nubank rank their Compensation in the Top 40% of similar sized companies (based on 56 ratings) while 19 employees at Nubank rank their Perks And Benefits in the Top 50% of similar sized companies (based on 22 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$95k
$95k17th Percentile
33rd Percentile
$116k
$116k33rd Percentile
50th Percentile
$176k
$176k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$279k
$279k100th Percentile
$123,208*
Average Compensation
$125,423*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Nubank Salaries by Department

Explore Nubank Salaries

Diversity & Inclusion at Nubank

Diverse employees at Nubank score the company 82/100 across various culture categories, placing Nubank in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Nubank across various culture dimensions.

Building strong and diverse teams is one of Nubank's values.,And for this to happen naturally, we need commitment, intentional actions, and work oriented to develop an environment that is more diverse and inclusive.,Our commitment is to be one of the most diverse and inclusive companies in the world, representing the demographics of the countries where we are present.,,Nubank's Public Commitments regarding Diversity & Inclusion:,- By 2025, 50% of our workers are going to be women, the same profile reflected in the leadership.,- By 2025, 30% of our workers and 22% of the leadership are going to be black people.

Ranked Culture the Highest

Women N/A/100
Men 54/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Nubank Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Office Perks

  • Pet-Friendly
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Nubank PTO

Nubank's PTO and Vacation policy typically gives 20-30 days off a year. Nubank's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Nubank Careers

Nubank Jobs

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Frequently Asked Questions regarding Nubank

What is Nubank address?

Nubank location is at R. Capote Valente, 39 - Pinheiros, São Paulo - SP,

Who is the CEO of Nubank?

Nubank CEO is David Velez, their score by employees is 83

What is Nubank eNPS?

The eNPS for Nubank is 25

What is the salary for Receptionist in Nubank?

Receptionist average salary in the US is 62k

What are the salaries in the Product in Nubank?

The average salaries for Product in Nubank is 146k

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