Provides natural gas service to about 700,0.0 residential, commercial, and industrial customers. read more
NW Natural Company Culture
NW Natural Culture
This score is derived from employee ratings & reviews2.4/5
NW Natural's Overall Culture is rated D-
Top Rated Culture Dimensions
Compensation
C-eNPS
C-Perks & Benefits
D+CEO Rating
DRetention
DNW Natural CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
David Hugo Anderson
55 /100
See More
Diversity at NW Natural
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at NW Natural
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterNW Natural eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-28
NW Natural employees are -28% more likely to recommend NW Natural as a great place to work
| 27% | Promoters |
|---|---|
| 18% | Passives |
| 55% | Detractors |
Working at NW Natural
Working at NW Natural is rated below average by 18 employees, across various culture dimensions. NW Natural employees rate Compensation highest among all categories, and think that Work Culture and Team have the most room for improvement, putting NW Natural’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Portland. See below in detail how working at NW Natural was rated by employees.
Overall Company Culture at NW Natural
D-
Overall Company Culture at NW Natural is rated D-
Last updated a month ago
Bottom
10%
NW Natural ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterNW Natural Employee Reviews
Out of 10 NW Natural employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping NW Natural improve their work culture.
| Positive Reviews | 88% |
|---|---|
| Constructive Feedback | 12% |
Positive Reviews From NW Natural Employees
- What do you like best about the leadership team?Supportive and act like we are all family
- What is the best part about your compensation package?Paid time off and sick leave
- What are some of the best things about your team?My team is like family to me very supportive
Constructive Feedback From NW Natural Employees
- What do your coworkers need to improve and how could you work together better?Fewer meetings would result in more work getting done.
NW Natural Company Information
NW Natural Company Overview
Provides natural gas service to about 700,0.0 residential, commercial, and industrial customers.
NW Natural Mission, Vision & Values
NW Natural Mission & Values
Our job is to deliver natural gas safely and reliably to customers in Oregon and Southwest Washington. NW Natural buys natural gas from suppliers in the Western U.S. and Canada and distributes it to residential, commercial, and industrial customers throughout our service territory.
| Headquarter | 220 NW 2nd Ave. Portland, OR United States of America |
|---|---|
| Website | www.nwnatural.com/ |
| Founding Date | 1859 |
| Tel | (503) 721-2515 |
| Company Status | Public |
NW Natural Competitors
NW Natural competitors include DTE Energy, Gas Natural, and PacifiCorp. NW Natural ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how NW Natural compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
NW Natural Employees
18 employees at NW Natural have reviewed NW Natural across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 18 NW Natural employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at NW Natural are not very pleased with their total compensation at NW Natural, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at NW Natural are mostly dissatisfied with their team. 18 Participants grade the quality of their coworkers an F. Less than half believe the meetings at NW Natural are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at NW Natural believe the environment at NW Natural is negative. Most Participants believe the pace of work at NW Natural is bureaucratic. About 76% of the employees at NW Natural work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.
Overall, the employees at NW Natural are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining NW Natural - Employee Onboarding
The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
NW Natural KPIs and OKRs
At this moment no NW Natural employees have provided insight into whether or not they clearly understand NW Natural's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
NW Natural CEO & Leadership
NW Natural CEO - David Hugo Anderson
55 /100
NW Natural’s CEO David Hugo Anderson started in this role in 2016. David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Portland. David Hugo Anderson’s employees rank NW Natural in the Bottom 35% for Compensation, in the Bottom 25% for Perks And Benefits, and in the Bottom 15% for Retention. When compared to NW Natural’s competitors, David Hugo Anderson ranks below both Gas Natural CEO Francisco Massanet and DTE Energy CEO Gerard Anderson.
NW Natural Leadership
The NW Natural Executive Team is rated a “D-” and led by CEO David Hugo Anderson, SVP & CFO Frank Burkhartsmeyer, and Senior Vice President of Operations & Chief Marketing Officer Kimberly H
David Hugo Anderson CEO / President
David Hugo Anderson serves as the CEO / President of NW Natural.
Frank Burkhartsmeyer SVP & CFO
Frank Burkhartsmeyer serves as the SVP & CFO of NW Natural. Frank started at NW Natural in May of 2017. Frank currently... read more
Kimberly H Senior Vice President of Operations & Chief Marketing Officer
Kimberly H serves as the Senior Vice President of Operations & Chief Marketing Officer of NW Natural. Kimberly started... read more
Margaret Kirkpatrick Senior VP and General Counsel
Margaret Kirkpatrick serves as the Senior VP and General Counsel of NW Natural. Margaret started at NW Natural in Jul of... read more
Jon Huddleston Vice President, Engineering & Utility Operations
Jon Huddleston serves as the Vice President, Engineering & Utility Operations of NW Natural. Jon started at NW Natural... read more
Justin Palfreyman Vice President, Strategy & Business Development
Justin Palfreyman serves as the Vice President, Strategy & Business Development of NW Natural. Justin started at NW... read more
Alan Garcia Senior Director, Customer Acquisition
Alan Garcia serves as the Senior Director, Customer Acquisition of NW Natural. Alan started at NW Natural in Sep of... read more
Jim Downing Vice President and Chief Information Officer
Jim Downing serves as the Vice President and Chief Information Officer of NW Natural. Jim started at NW Natural in Sep... read more
Bill Edmonds Director, Environmental Policy & Sustainability
Bill Edmonds serves as the Director, Environmental Policy & Sustainability of NW Natural. Bill started at NW Natural in... read more
NW Natural Salaries
How much does NW Natural pay?
How much do people at NW Natural get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at NW Natural is $121,849, or $58 per hour, while the estimated median salary is $119,033, or $57 per hour.
At NW Natural, the highest paid job is a Director of Sales at $213,158 annually and the lowest is a CS Rep at $47,240 annually. Average NW Natural salaries by department include: Business Development at $112,989, Legal at $158,543, Customer Support at $65,031, and HR at $111,180. Half of NW Natural salaries are above $119,033.
8 employees at NW Natural rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 26 ratings) while 8 employees at NW Natural rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 9 ratings).
Salaries contributed from NW Natural employees include job titles like Senior Developer and Director of Business Development. Comparably data has a total of 2 salary records from NW Natural employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $119k | $119k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $249k | $249k | 83rd Percentile |
100th Percentile $281k | $281k | 100th Percentile |
$121,849*
Average Compensation
$119,033*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
NW Natural Salaries by City
NW Natural Salaries by Department
Diversity & Inclusion at NW Natural
The Diversity score provides insights into how diverse employees feel and rate their work experience at NW Natural across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
NW Natural Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
NW Natural PTO
NW Natural's PTO and Vacation policy typically gives 20-30 days off a year. NW Natural's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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NW Natural Careers
NW Natural Jobs
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Overview of Candidates Interested in NW Natural on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Design | 8% | |
IT | 8% | |
Sales | 8% | |
Customer Support | 8% | |
Other | 17% |
Candidates By Location
Portland | 75% | |
|---|---|---|
Gladstone | 8% | |
Vancouver | 8% | |
Other | 8% |
Frequently Asked Questions regarding NW Natural
What is NW Natural address?
NW Natural location is at 220 NW 2nd Ave.
Who is the CEO of NW Natural?
NW Natural CEO is David Hugo Anderson, their score by employees is 55
What is NW Natural eNPS?
The eNPS for NW Natural is -28
What is the salary for Content Manager in NW Natural?
Content Manager average salary in the US is 79k
What are the salaries in the Business Development in NW Natural?
The average salaries for Business Development in NW Natural is 113k
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