Olive Garden Employee Reviews
Out of 1010 Olive Garden employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Olive Garden improve their work culture. The Operations team, with 86% positive reviews, reports the best experience at Olive Garden compared to all other departments at the company. The Sales team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Making expectations clear before employees are reprimanded for executing actions that were unknowingly incorrect.
Taking action when a problem is brought up and not just laughing in my face. They need to make sure that they take things seriosly so problems like mine wont happen again.
Review from Customer Support Dept
Treatung everyone fairly and kindly
Communication, not beating around the corner giving the tools to succeed, and helping employees when they need help, and not chewing them away when they are asking for help
Communicating and understanding each other
Why do you feel undervalued and what would make you feel better about your compensation?
Raise the hourly wage for servers.
Ive left my jobs here for previously stated reasons, i believe the management team needs to be held more accountable and servers deserve more compensation than they get.
Review from Customer Success Dept
I need to further my education
Review from Sales Dept
Yes i am undervalued and i deserve more pay.
Definitely pay is the main source, the fact that we have to do other things aside from our assigned jobs which we get paid minimum wage they expect us to fulfill other expectations higher than my pay grade
What do your coworkers need to improve and how could you work together better?
Train everyone no ones knows what there doing
Review from Customer Success Dept
We need to work as a team. Everyone needs to pull their weight. You won't always like the people you work with but while at work you are their for the guests. Communication is a key part in every job.
One big improvement needed is the understanding of your area is your my area is mine. While it is okay to help coworkers with theirs stations codependency is not acceptable and the lack of surveillance in store is unacceptable as I have been assaulted at that job not once but twice.
Take accountability, be prepared for consequences. Be a part of the solution, not the problem.
Coworkers are only an issue when they know they are "special" and they think they have authority over you or that they are superior to you.
What needs to change to make the company culture better?
We have plenty good culture there
Review from Operations Dept
Teamwork. Manager accountability, help your staff!
Fire the manager that are condescendent
Manager's need to be more involved with the team
Better communicate between managers and employees
What would you improve about your company's interview process?
They need to be more clear on whats expected
Review from Customer Success Dept
Be faster and not sit in the back talking while people are waiting up front
Be aware of what the individual is even applying for before sticking anywhere you got a hole to fill
Better comunication , better way to explain how the schedule of work is made
it took too long to hear back between interviews and orientation
What's going wrong and how can it be improved?
Having management team practice professionally
Many things. Management and workload are the primary issues. Please hire more staff to ease the pressure on employees, and listen to their needs and requests. I'm not sure it can be improved without a serious change in direction from management.
Treat better the employees and respect them
Quality and presentation We need to be prepare for all shifts
If they switched out that one manager and stopped increasing the workload on servers i think this location would do better
What would you most like to see improved at your company?
Management team and inter action
Firing people who call out all the time, and those who are late