One Medical Employee Reviews
Out of 75 One Medical employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping One Medical improve their work culture. The Operations team, with 89% positive reviews, reports the best experience at One Medical compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Supportive and have clinical time to understand the population
Open communication and willingness to change
Supportive, responsive and provide resources.
Good teamwork and positive attitude towards the goals.
They are good at thinking strategically
What does the leadership team need to get better at?
Communication, support and delivering their promises
Bullying culture and clinical skills
What is the best part about your compensation package?
Excellent PTO offerings including great parental leave
PTO annual increase with more years with company
Our comp used to be poor, compared to industry standard. The company made significant positive changes this year, however. Our benefits improved significantly and our compensation is commensurate with experience. Starting out, it's still lower than standard but long-term employees are rewarded.
Review from Operations Dept
Our benefits package is fantastic - One Medical covers nearly 90% of insurance costs, and the coverage we receive is phenomenal. Paying ~$25 every other week for commercial medical/dental/vision coverage with a top insurer with one of the biggest networks in the nation is insanely competitive.
Review from Operations Dept
Fair pay based on experience, commercial medical/dental/vision benefits, 401k match, equity after 3 years
Why do you feel undervalued and what would make you feel better about your compensation?
NP compensation is laughable to insulting when they sell you on the work life balance but then you realize the MDs are doing the same work and getting paid almost double.
More flexible PTO, better equity comp
I left for an offer that was $40k higher than my salary at OM. I did not just feel under valued, I was undervalued. Too many hours and not enough actual compensation. I did not need to hear from HR how good the medical benefits were, I needed actual cash I could use to live and eat.
I feel like there keeps being additional work expected in a way that is unfair to clinical staff without increased compensation
For the work, I believe we should be compensated more. The price of living in the Bay Area should also be taken into account.
Review from Operations Dept
What are some of the best things about your team?
Great people and supportive environment
Truly feels like a family with coworkers
Regular attendance to duty and motivation
Dedicated and kind local staff are a pleasure to work with
Best team I've worked with in all my jobs combined.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of One Medical yet.
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What is most positive about the culture and environment at your company?
Big emphasis on patient satifaction.
Create lasting relationship with coworkers
My local team is very supportive
The values and mission statement area all true. We truly work to help people in any way we can.
Review from Operations Dept
Really supportive of employees, tries to create a lot of team-building and opportunities for connection on local and national levels.
Review from Operations Dept
What needs to change to make the company culture better?
Higher pay, industry professionals (not just promoting admins to manager roles that require real industry experience), C-suite leaders making decisions with their employees in mind.
What did you like most about the interview process?
They do a good job with fairness and concrete strategies to reduce bias
The specific attention to details and finding the right candidate. Process was long though.
Review from Operations Dept
the thoroughness ensures hiring the right people
It's extremely thorough - you can tell that each person on the Hiring Team was very aligned to the competencies they were assessing. The interview process was thoughtful, communication of next steps was clear, and decisions were made quickly because everyone asked effective questions.
Review from Operations Dept
What would you improve about your company's interview process?
Consolidate the interviews. It felt very disrespectful of my time that individual interviews were done instead of group interviews, and when I gave my availability as someone who was employed, I was told that I didn’t give enough availability because they try to value and respect their staff’s
Fewer interviews overall. It's great that they want to make sure someone is a good fit, but the process takes months and you're often asked the same things several times by multiple different people. Additionally, you don't interview with the person who will become your direct manager.
Review from Operations Dept
What makes you most happy at work?
Benefits are good for the industry
Relationships with patients and coworkers
My local team is great
Being around co-workers and knowing the type of job I am doing is helping others.
Review from Operations Dept
I'm able to work from home practicing telemedicine now, so the flexibility is fantastic. My colleagues and manager are amazing to work with. I really enjoy their on-line company. We all work well as a team.
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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