Optima Tax Relief Employee Reviews
Out of 651 Optima Tax Relief employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Optima Tax Relief improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Optima Tax Relief compared to all other departments at the company. The Operations team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Supportive, Fight more for the employees, attentive, present, motivating
Review from Customer Support Dept
Hearing out their employees when they have complaints
Review from Customer Support Dept
understanding that sometimes their is not a solution for everything, and knowing that if the employee is pursing to complete said goal; should be sufficient.
Review from Operations Dept
Invest in better systems and programs that will facilitate workload. Overall a good company but improvement is definitely needed.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
higher base pay, fully paid for benefits, higher 401k match, and more paid time off
Review from Product Dept
More frequent raises when earned
I have never gotten a raise nor a review that tells me how well or bad im doing.
Review from Customer Support Dept
I love working for OTR however the pay needs to be better
Review from Customer Support Dept
I REALLY APPRECIATE AND AM GRATEFUL FOR WHAT MY COMPENSATION IS. HOWEVER WITH GAS SEVERELY INCREASING AND THE SPIKE IN INFLATION I WISH THERE WAS SOME TIME COST OF LIVING RAGE...ESPECIALLY NOW RECOVERING FROM THE PANDEMEMIC.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Being more considerate of others and respecting other people work style
Review from Sales Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Optima Tax Relief yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Optima Tax Relief yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
I thrive in a fast paced work environment. Phone and web leads are usually hours apart so there is a lot of waiting. When I do try to fill the day up by making tons of calls it rarely pays off because they are picked over already and the phone system now is a headache for outbound calls
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Optima Tax Relief yet.
Be the first to contribute a review.