Pathlight Claimed Company
Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) to review every customer conversation and uncover hidden insights with human-level accuracy. By distilling complex customer interactions into actionable, high-level insights and trends, we empower businesses and their leaders to deeply understand what’s happening at the frontlines between their teams and their customers, enabling them to make rapid, bold decisions with total confidence.
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Pathlight Company Culture
Pathlight Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
A+Executive Team
A+Happiness
A+Leadership
A+Pathlight CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Alexander Kvamme
98 /100
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Diversity at Pathlight
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at Pathlight have rated Team, Executive Team, and CEO Rating as the highest categories they have scored
Women at Pathlight
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Pathlight have rated Team, Executive Team, and Leadership as the highest categories they have scored
Pathlight eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
93
Pathlight employees are 93% more likely to recommend Pathlight as a great place to work
| 93% | Promoters |
|---|---|
| 7% | Passives |
| 0% | Detractors |
Working at Pathlight
Working at Pathlight is rated highly by 30 employees, across various culture dimensions. Pathlight employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Pathlight’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Pathlight was rated by employees.
Overall Company Culture at Pathlight
A+
Overall Company Culture at Pathlight is rated A+
Last updated months ago
Top
5%
Pathlight ranks in the Top 5% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Pathlight Employee Reviews
Out of 157 Pathlight employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From Pathlight Employees
- What is most positive about the culture and environment at your company?Really smart people who live by the values.
- What makes you most happy at work?The work is very engaging and stimulating. The days melt away.
- What do you like best about the leadership team?Their transparency, and their trustworthiness.
Pathlight Company Information
Pathlight Company Overview
Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) to review every customer conversation and uncover hidden insights with human-level accuracy. By distilling complex customer interactions into actionable, high-level insights and trends, we empower businesses and their leaders to deeply understand what’s happening at the frontlines between their teams and their customers, enabling them to make rapid, bold decisions with total confidence.
Pathlight was founded in 2016 and its current CEO is Alexander Kvamme. Since its inception 10 years ago, Pathlight has grown to 40 employees.
Pathlight Mission, Vision & Values
Pathlight Mission Statement
Our mission is to build a category-defining AI that empowers leaders to make rapid, bold decisions with total confidence and understanding.
Pathlight Values
- Shine a light
- Wear your customer cap
- Run towards the fire
- Choose optimism, check ego
- Raise your bar
- Grab a paddle and row
| Website | www.pathlight.com |
|---|---|
| Founding Date | 2016 |
| Company Status | Private |
| Jobs | www.pathlight.com/careers |
| Social Sites | |
| Headquarters | |
| San Francisco HQ | 115 Sansome St San Francisco, CA 94104 United States of America |
| Palo Alto HQ | 535 Alma St Palo Alto, CA 94301 United States of America |
Engineering explores the SF cement slides!
Virtual Trivia | Hosted by our CTO, the taco!
2022 Pathlight Kickoff| Women of R&D
2022 Pathlight Kickoff | Virtual Team Member Representing
2022 Pathlight Kickoff | Teambuildling: Oreo Cookie Challenge
2022 Pathlight Kickoff | Teambuilding: Rock, Paper, Scissors Tournament
Pathlight Employees
Pathlight has 40 employees in 2 locations. 30 employees at Pathlight have reviewed Pathlight across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 30 Pathlight employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pathlight are extremely happy with their total compensation at Pathlight, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pathlight are extremely happy with their team. 30 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Pathlight are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pathlight believe the environment at Pathlight is positive. Most Participants believe the pace of work at Pathlight is comfortably fast. About 62% of the employees at Pathlight work 8 hours or less.
Overall, the employees at Pathlight are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Pathlight employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Pathlight report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of Pathlight employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pathlight employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
93% of Pathlight employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Pathlight employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
100% of Pathlight employees call their work environment positive
Environment
Joining Pathlight - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pathlight KPIs and OKRs
Employees’ understanding of Pathlight's KPIs and OKRs is essential for its success. Out of 29 Pathlight employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 29 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Pathlight CEO & Leadership
Pathlight CEO - Alexander Kvamme
98 /100
Pathlight’s CEO Alexander Kvamme started in this role in 2016. Alexander’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Pathlight’s CEO is highly regarded especially by employees with Over 10 Years experience, employees in the Engineering department, and employees in the Sales department. However, Female employees, Caucasian employees, and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Under Kvamme’s leadership, Pathlight employee respondents are most happy about their Environment and the company’s Executive Team. Perks And Benefits and Meetings are two areas, according to respondents, where Pathlight could stand to see real improvement.
Pathlight Leadership
The Pathlight Executive Team is rated an “A+” and led by CEO Alexander Kvamme, Chief Marketing Officer Janelle Raney, and Chief Customer Officer Ramon Icasiano
Alexander Kvamme CEO / President
Formerly: CEO/Cofounder of SeatMe, acquired by Yelp in 2013
Janelle Raney Chief Marketing Officer
Formerly: Zoom, Head of Product Marketing
Ramon Icasiano Chief Customer Officer
Formerly: SVP of CX at Earnin and Zynga
Scott Satyshur VP Sales
Formerly: Iterable, Head of Enterprise Sales - led from $5m to $100m ARR
Daniel Lipkin VP Engineering
Formerly: Twitter, Head of Data Platform Engineering
Trey Doig Cofounder & CTO
Formerly: CTO/Cofounder of SeatMe, acquired by Yelp in 2013
Diversity & Inclusion at Pathlight
Diverse employees at Pathlight score the company 91/100 across various culture categories, placing Pathlight in the Top 10% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pathlight across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Pathlight Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Pathlight PTO
Pathlight's PTO and Vacation policy typically gives 20-30 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding Pathlight
What is Pathlight address?
Pathlight location is at 115 Sansome St
Who is the CEO of Pathlight?
Pathlight CEO is Alexander Kvamme, their score by employees is 98
What is Pathlight eNPS?
The eNPS for Pathlight is 93
How many employees work in Pathlight?
Pathlight has 40 employees
What are the benefits at Pathlight?
Pathlight perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Performance Bonus, Free Food, Pet-Friendly, Company Social Outings, Work From Home Policy & Unique Office Space
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