13
eNPS Score
Q&A With PatientPop Employees
Bring your best, create your future Everyone at PatientPop is encouraged to bring their best selves to work, and given the resources and opportunity to realize their own personal success. Our culture fosters an environment that rewards employees based on merit and performance, not tenure.
How employees describe working at PatientPop
Rocket ship to the moon
Customer service—they haven’t delivered what they promi
Customer Service. We are leaving Patient Pop in 2023 because ther customer service is very bad. Support is almost non existent, the products are mostly mediocre (except the website and reputation services) and the monthly price is not a good value for the product you receive.
Patient Pop is great until you sign the contract. They are great at the blame game with the high employee turnover rate, charging you for services they are not doing, and no matter how many calls and emails they will not fix the problems they have created. Do yourself a favor and run.
Business model. Build cusomter loyalty and recurring subscriptions from good service, not holding website and Google Analytics hostage. A bad faith model. Also, almost nothing works. SEO, not working. Reputation management, broken.Customer service, lovely polite emails, when I get them. but useless.
What it's like to work at PatientPop
- PatientPop employees generally work 9.7 hrs a day
- Employees at PatientPop report the work pace is extremely fast
- 93% of PatientPop employees look forward to interacting with their team every day
- PatientPop employees typically get valuable feedback on how to improve at work Once a quarter
- 67% of PatientPop employees call their work environment positive
Q&A With PatientPop Employees
IDX: 0 TOT: 6
How would you describe your overall experience interviewing at PatientPop?
Great!
How long do the interviews usually take at PatientPop?
1-2 hours
What do employees at PatientPop think about their benefits?
PatientPop employees rate their overall benefits a B and most of them think the perks are Neutral. 80% of PatientPop employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at PatientPop?
40% of the same employees also feel like PatientPop is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at PatientPop.
How are the managers at PatientPop?
PatientPop employees rate their manager a C+ or 72/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at PatientPop?
PatientPop employees rates their pay and overall compensation a B- or 75/100. 69% of employees believe they are paid fairly and 67% of employees get raises every year.
Curious about what work's like at PatientPop?
Anonymously Ask PatientPop Employees Any Question
Should I work at PatientPop?
44% of PatientPop employees would encourage their friends to become coworkers, whereas 25% are neutral and 31% would not recommend working at PatientPop to their friends.
| 44% | Promoters |
|---|---|
| 25% | Passive |
| 31% | Detractors |
