PatientPop Culture | Comparably
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PatientPop Claimed Company
As the leader in practice growth technology, PatientPop makes it easier for healthcare providers to run a thriving business with the industry’s most complete all-in-one practice growth platform. The single, integrated platform eases and enhances every step of the patient journey. Practices can attract and retain more patients with a streamlined digital workflow that significantly reduces work for providers and staff. read more
EMPLOYEE
PARTICIPANTS
24
TOTAL
RATINGS
352

PatientPop Company Culture

PatientPop Culture

This score is derived from employee ratings & reviews
3.3/5
PatientPop's Overall Culture is rated C

Top Rated Culture Dimensions

PatientPop CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Luke Kervin PatientPop's CEO
Luke Kervin
81 /100

Diversity at PatientPop

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at PatientPop have rated CEO Rating, Work Culture, and Leadership as the highest categories they have scored

Women at PatientPop

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at PatientPop have rated Perks And Benefits, CEO Rating, and Work Culture as the highest categories they have scored

PatientPop eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

13

PatientPop employees are 13% more likely to recommend PatientPop as a great place to work

44%Promoters
25%Passives
31%Detractors

Working at PatientPop

Working at PatientPop is rated below average by 24 employees, across various culture dimensions. PatientPop employees rate CEO Rating highest among all categories, and think that Professional Development and Meetings have the most room for improvement, putting PatientPop’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Los Angeles. See below in detail how working at PatientPop was rated by employees.

Overall Company Culture at PatientPop

C

Overall Company Culture at PatientPop is rated C

Last updated months ago

Bottom
45%

PatientPop ranks in the Bottom 45% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

PatientPop Employee Reviews

Out of 26 PatientPop employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping PatientPop improve their work culture.

79%
21%
Positive Reviews79%
Constructive Feedback21%

Positive Reviews From PatientPop Employees

  • What do you like best about the leadership team?
    Very transparent with all company decisions
  • What did you like most about the interview process?
    Friendly staff. Fully explained role
  • What makes you most happy at work?
    Making money. Selling a product that works

PatientPop Company Information

PatientPop Company Overview

As the leader in practice growth technology, PatientPop makes it easier for healthcare providers to run a thriving business with the industry’s most complete all-in-one practice growth platform. The single, integrated platform eases and enhances every step of the patient journey. Practices can attract and retain more patients with a streamlined digital workflow that significantly reduces work for providers and staff.

PatientPop was founded in 2014 and its current CEO is Luke Kervin. Since its inception 12 years ago, PatientPop has grown to 132 employees.

PatientPop Mission, Vision & Values

PatientPop Mission Statement

PatientPop is the first practice growth platform for healthcare providers—transforming the way every doctor promotes and advances their practice.

PatientPop Vision Statement

Help practices thrive. Behind every exceptional product in healthcare is the right team of people bringing it to life. a blend of experiences that drives innovation, and establishes a company's depth of knowledge, diversity of thought, and empathy for the customer.

PatientPop Values

  • innovation
  • collaboration
Headquarter1221 2nd St, Ste 400
Santa Monica, CA 90401
United States of America
Websitewww.patientpop.com
Founding Date2014
Tel1-844-487-8399
Company StatusPrivate
Jobswww.patientpop.com/careers/
Social Sites

PatientPop Competitors

PatientPop competitors include Weave and Artemis Health. PatientPop ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how PatientPop compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Weave's Logo
    Weave
    4.8/5
  2. #2
    PatientPop's Logo
    PatientPop
    3.3/5
  3. #3
    Artemis Health's Logo
    Artemis Health
    3.2/5
  • Culture Video

PatientPop Employees

PatientPop has 132 employees. 24 employees at PatientPop have reviewed PatientPop across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 24 PatientPop employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at PatientPop are pleased with their total compensation at PatientPop, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at PatientPop are pleased with their team. 24 Participants grade the quality of their coworkers a C. The majority believe the meetings at PatientPop are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at PatientPop believe the environment at PatientPop is positive. Most Participants believe the pace of work at PatientPop is extremely fast. About 42% of the employees at PatientPop work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at PatientPop are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
PatientPop employees generally work 9.7 hrs a day
Work Hours
A Day in the Life
Employees at PatientPop report the work pace is extremely fast
Work Pace
A Day in the Life
93% of PatientPop employees look forward to interacting with their team every day
Coworkers
A Day in the Life
PatientPop employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
67% of PatientPop employees call their work environment positive
Environment

Joining PatientPop - Employee Onboarding

The prevailing opinion from employees about joining PatientPop is that the company was unprepared on their first day. PatientPop employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

PatientPop KPIs and OKRs

Employees’ understanding of PatientPop's KPIs and OKRs is essential for its success. Out of 2 PatientPop employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

PatientPop CEO & Leadership

Luke Kervin PatientPop's CEO
81 /100

PatientPop CEO Awards and Recognitions

Top 15% Rated CEOs 2016

PatientPop’s CEO Luke Kervin started in this role in 2014. Luke’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Luke Kervin has won the Top 15% Rated CEO in 2016. PatientPop’s CEO is highly regarded especially by employees with 6 to 10 Years experience, Male employees, and employees with the company for 1 to 2 Years. However, Female employees and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Compared to PatientPop’s competitors, Luke Kervin ranks right above Artemis Health CEO Grant Gordon. Under Kervin’s leadership, PatientPop employee respondents are most happy about their Executive Team and the company’s Compensation. Gender and Diversity are two areas, according to respondents, where PatientPop could stand to see real improvement.

PatientPop Leadership

The PatientPop Executive Team is rated a “B” and led by CEO Luke Kervin, SVP Operations & Customer Success Carla Nichols, and SVP Sales Justin Welsh

  • Luke Kervin  CEO / President

    Luke Kervin CEO / President

    Luke oversees all aspects of strategy, operations, and product development at PatientPop. The company is the third... read more

  • Carla Nichols SVP Operations & Customer Success

    Carla Nichols serves as the SVP Operations & Customer Success of PatientPop.

  • Justin Welsh SVP Sales

    Justin Welsh serves as the SVP Sales of PatientPop.

  • Kevin Dorsey VP of Inside Sales

    Kevin Dorsey serves as the VP of Inside Sales of PatientPop.

  • Jason Gardner Co-Founder and CFO

    Jason Gardner serves as the Co-Founder and CFO of PatientPop Inc.. Jason started at PatientPop Inc. in February of 2015.... read more

  • Caitlin Reiche Vice President Strategy

    Caitlin Reiche serves as the Vice President Strategy of PatientPop Inc.. Caitlin started at PatientPop Inc. in March of... read more

  • Michelle Shotts VP Customer Success

    Michelle Shotts serves as the VP Customer Success of PatientPop Inc.. Michelle started at PatientPop Inc. in April of... read more

  • Michael Ward Managing Director, Strategic Accounts

    Michael Ward serves as the Managing Director, Strategic Accounts of PatientPop Inc.. Michael started at PatientPop Inc.... read more

  • Terry Welty Sr. Vice President

    Terry Welty serves as the Sr. Vice President of PatientPop.

PatientPop Salaries

How much does PatientPop pay?

How much do people at PatientPop get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PatientPop is $102,512, or $49 per hour, while the estimated median salary is $108,986, or $52 per hour.

At PatientPop, the highest paid job is a Director of Engineering at $162,548 annually and the lowest is a CS Rep at $42,684 annually. Average PatientPop salaries by department include: Sales at $212,854, Design at $88,284, Marketing at $130,579, and Engineering at $115,634. Half of PatientPop salaries are above $108,986.

16 employees at PatientPop rank their Compensation in the Top 40% of similar sized companies in the US (based on 53 ratings) while 15 employees at PatientPop rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 19 ratings).

Last updated months ago.

1st Percentile
$53k
$53k1st Percentile
20th Percentile
$86k
$86k20th Percentile
40th Percentile
$106k
$106k40th Percentile
60th Percentile
$169k
$169k60th Percentile
80th Percentile
$235k
$235k80th Percentile
100th Percentile
$307k
$307k100th Percentile
$102,512*
Average Compensation
$108,986*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

PatientPop Salaries by Department

Explore PatientPop Salaries

Diversity & Inclusion at PatientPop

Diverse employees at PatientPop score the company 61/100 across various culture categories, placing PatientPop in the Bottom 15% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at PatientPop across various culture dimensions.

The PatientPop mission to help practices thrive extends to all communities. We believe communities are enriched by doctors, patients, and people from all backgrounds.,,At PatientPop we believe that diversity, equity and inclusion are core strengths that are essential to help create a great place to work — where differences are welcomed, heard, and celebrated.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

PatientPop Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

PatientPop PTO

PatientPop's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is PatientPop's most important benefit besides Healthcare when ranked by employees, with 75% of employees saying it is the most important benefit. PatientPop's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy75%
Office Meals0%
401k Contribution25%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo33%
$1000 -$1500/mo0%
$500 -$1000/mo34%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

PatientPop Careers

PatientPop Jobs

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H1B Visa

In 2019, PatientPop applied for 3 H1B visas. Of the work permits applied for, 67% were approved.

Work Permit Application Outcome

PatientPop has a total of 132 employees

3
Total Applied
  • 67% Granted (2 out of 3)
  • 33% Denied (1 out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let PatientPop Know You Want To Work There

Overview of Candidates Interested in PatientPop on Comparably

Candidates By Department

All Industries
44%
Product
21%
Engineering
14%
Marketing
6%
Executive
3%
Other
11%

Candidates By Location

Los Angeles
79%
Santa Monica
4%
San Francisco
2%
Westlake Village
1%
Salt Lake City
1%
Other
12%

Frequently Asked Questions regarding PatientPop

What is PatientPop address?

PatientPop location is at 1221 2nd St, Ste 400

Who is the CEO of PatientPop?

PatientPop CEO is Luke Kervin, their score by employees is 81

What is PatientPop eNPS?

The eNPS for PatientPop is 13

What is the salary for Director of Marketing in PatientPop?

Director of Marketing average salary in the US is 131k

What are the salaries in the HR in PatientPop?

The average salaries for HR in PatientPop is 87k

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