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Anonymously Rate Your Experience & Make Work BetterPayJoy employees are -16% more likely to recommend PayJoy as a great place to work
| 42% | Promoters |
|---|---|
| 0% | Passives |
| 58% | Detractors |
Working at PayJoy is rated below average by 23 employees, across various culture dimensions. PayJoy employees rate Compensation highest among all categories, and think that Environment and CEO Rating have the most room for improvement, putting PayJoy’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in San Francisco. See below in detail how working at PayJoy was rated by employees.
Overall Company Culture at PayJoy is rated C-
Last updated months ago
PayJoy ranks in the Bottom 35% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 10 PayJoy employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping PayJoy improve their work culture.
| Positive Reviews | 88% |
|---|---|
| Constructive Feedback | 12% |
What did you like most about the interview process?Speed, transparency, and how direct they were
What makes you most happy at work?Seeing how much we have grown and how many lifes we have impacted
What is most positive about the culture and environment at your company?Regardless of what your position or title is, you can always be heard
What needs to change to make the company culture better?Bring in a more diverse leadership team including LGBTQIA and BIPOC as well as women, be honest about challenges and listen to your employees.
PayJoy is a mobile based consumer finance software that enables users to choose a payment plan to unlock the purchased smartphone.
PayJoy was founded in 2015 and its current CEO is Doug Ricket. Since its inception 11 years ago, PayJoy has grown to 32 employees.
PayJoy provides smartphone-enabled consumer financing solutions. It enables customers to purchase and pay for electronic items over time. It changes upfront purchases into pay-as-you-go monthly installments. The company’s technology locks devices unless a monthly payment is made, improving customer payment rates. It offers financing solutions for smartphones, washing machines, TVs, and air conditioners, bringing a middle-class lifestyle to people around the world. The company was founded in 2015 and is based in San Francisco, California, United States.
| Headquarter | 679 3rd Street San Francisco, CA 94107 United States of America |
|---|---|
| Website | payjoy.com |
| Founding Date | 2015 |
| Tel | 408-455-6781 |
| Company Status | Private |
PayJoy competitors include OnDeck. PayJoy ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how PayJoy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
PayJoy has 32 employees. 23 employees at PayJoy have reviewed PayJoy across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 23 PayJoy employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PayJoy are extremely happy with their total compensation at PayJoy, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PayJoy are pleased with their team. 23 Participants grade the quality of their coworkers a C. The majority believe the meetings at PayJoy are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at PayJoy believe the environment at PayJoy is negative. Most Participants believe the pace of work at PayJoy is comfortably fast. About 29% of the employees at PayJoy work 8 hours or less, while 29% of them have an extremely long day - longer than twelve hours.
Overall, the employees at PayJoy are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no PayJoy employees have provided insight into whether or not they clearly understand PayJoy's KPIs and OKRs.
Doug’s approval rate is lower compared to CEOs at similar sized companies, putting Doug in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in San Francisco. Doug Ricket’s employees rank PayJoy in the Top 10% for Compensation, in the Top 10% for Perks And Benefits, and in the Top 40% for Happiness. When compared to PayJoy’s competitors, Doug Ricket ranks below OnDeck CEO Noah Breslow.
The PayJoy Executive Team is rated a “C-” and led by CEO Doug Ricket, Co-Founder & COO Gib Lopez, and Co-Founder & Chief Business Officer Mark Heynen
Doug Ricket CEO / President
Doug Ricket serves as the CEO / President of PayJoy.
Mark Heynen Co-Founder & Chief Business Officer
Mark Heynen serves as the Co-Founder & Chief Business Officer of PayJoy.
The Diversity score provides insights into how diverse employees feel and rate their work experience at PayJoy across various culture dimensions.
PayJoy PTO policy is a critical component of the benefits package offered to employees.

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In 2019, PayJoy applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
PayJoy has a total of 32 employees
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is PayJoy address?
PayJoy location is at 679 3rd Street
Who is the CEO of PayJoy?
PayJoy CEO is Doug Ricket, their score by employees is 58
What is PayJoy eNPS?
The eNPS for PayJoy is -16
How many employees work in PayJoy?
PayJoy has 32 employees
Who are PayJoy competitors?
PayJoy main competitors are OnDeck