PayJoy Culture | Comparably
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PayJoy Claimed Company
PayJoy is a mobile based consumer finance software that enables users to choose a payment plan to unlock the purchased smartphone. read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
193

PayJoy Company Culture

PayJoy Culture

This score is derived from employee ratings & reviews
3.0/5
PayJoy's Overall Culture is rated C-

Top Rated Culture Dimensions

PayJoy CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Doug Ricket PayJoy's CEO
Doug Ricket
58 /100

Diversity at PayJoy

Women at PayJoy

PayJoy eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-16

PayJoy employees are -16% more likely to recommend PayJoy as a great place to work

42%Promoters
0%Passives
58%Detractors

Working at PayJoy

Working at PayJoy is rated below average by 23 employees, across various culture dimensions. PayJoy employees rate Compensation highest among all categories, and think that Environment and CEO Rating have the most room for improvement, putting PayJoy’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in San Francisco. See below in detail how working at PayJoy was rated by employees.

Overall Company Culture at PayJoy

C-

Overall Company Culture at PayJoy is rated C-

Last updated months ago

Bottom
35%

PayJoy ranks in the Bottom 35% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

PayJoy Employee Reviews

Out of 10 PayJoy employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping PayJoy improve their work culture.

88%
12%
Positive Reviews88%
Constructive Feedback12%

Positive Reviews From PayJoy Employees

  • What did you like most about the interview process?
    Speed, transparency, and how direct they were
  • What makes you most happy at work?
    Seeing how much we have grown and how many lifes we have impacted
  • What is most positive about the culture and environment at your company?
    Regardless of what your position or title is, you can always be heard

Constructive Feedback From PayJoy Employees

  • What needs to change to make the company culture better?
    Bring in a more diverse leadership team including LGBTQIA and BIPOC as well as women, be honest about challenges and listen to your employees.

PayJoy Company Information

PayJoy Company Overview

PayJoy is a mobile based consumer finance software that enables users to choose a payment plan to unlock the purchased smartphone.

PayJoy was founded in 2015 and its current CEO is Doug Ricket. Since its inception 11 years ago, PayJoy has grown to 32 employees.

PayJoy Mission, Vision & Values

PayJoy Mission & Values

PayJoy provides smartphone-enabled consumer financing solutions. It enables customers to purchase and pay for electronic items over time. It changes upfront purchases into pay-as-you-go monthly installments. The company’s technology locks devices unless a monthly payment is made, improving customer payment rates. It offers financing solutions for smartphones, washing machines, TVs, and air conditioners, bringing a middle-class lifestyle to people around the world. The company was founded in 2015 and is based in San Francisco, California, United States.

Headquarter679 3rd Street
San Francisco, CA 94107
United States of America
Websitepayjoy.com
Founding Date2015
Tel408-455-6781
Company StatusPrivate

PayJoy Competitors

PayJoy competitors include OnDeck. PayJoy ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how PayJoy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    OnDeck's Logo
    OnDeck
    4.6/5
  2. #2
    PayJoy's Logo
    PayJoy
    3.0/5

PayJoy Employees

PayJoy has 32 employees. 23 employees at PayJoy have reviewed PayJoy across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 23 PayJoy employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at PayJoy are extremely happy with their total compensation at PayJoy, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at PayJoy are pleased with their team. 23 Participants grade the quality of their coworkers a C. The majority believe the meetings at PayJoy are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at PayJoy believe the environment at PayJoy is negative. Most Participants believe the pace of work at PayJoy is comfortably fast. About 29% of the employees at PayJoy work 8 hours or less, while 29% of them have an extremely long day - longer than twelve hours.

Overall, the employees at PayJoy are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining PayJoy - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

PayJoy KPIs and OKRs

At this moment no PayJoy employees have provided insight into whether or not they clearly understand PayJoy's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

PayJoy CEO & Leadership

PayJoy CEO - Doug Ricket

Doug Ricket PayJoy's CEO
58 /100

Doug’s approval rate is lower compared to CEOs at similar sized companies, putting Doug in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in San Francisco. Doug Ricket’s employees rank PayJoy in the Top 10% for Compensation, in the Top 10% for Perks And Benefits, and in the Top 40% for Happiness. When compared to PayJoy’s competitors, Doug Ricket ranks below OnDeck CEO Noah Breslow.

PayJoy Leadership

The PayJoy Executive Team is rated a “C-” and led by CEO Doug Ricket, Co-Founder & COO Gib Lopez, and Co-Founder & Chief Business Officer Mark Heynen

  • Doug Ricket  CEO / President

    Doug Ricket CEO / President

    Doug Ricket serves as the CEO / President of PayJoy.

  • Gib Lopez Co-Founder & COO

    Gib Lopez serves as the Co-Founder & COO of PayJoy. Gib started at PayJoy in Jun of 2015. Gib currently resides in the... read more

  • Mark Heynen Co-Founder & Chief Business Officer

    Mark Heynen serves as the Co-Founder & Chief Business Officer of PayJoy.

Diversity & Inclusion at PayJoy

The Diversity score provides insights into how diverse employees feel and rate their work experience at PayJoy across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

PayJoy PTO

PayJoy PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

PayJoy Careers

PayJoy Jobs

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H1B Visa

In 2019, PayJoy applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

PayJoy has a total of 32 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let PayJoy Know You Want To Work There

Frequently Asked Questions regarding PayJoy

What is PayJoy address?

PayJoy location is at 679 3rd Street

Who is the CEO of PayJoy?

PayJoy CEO is Doug Ricket, their score by employees is 58

What is PayJoy eNPS?

The eNPS for PayJoy is -16

How many employees work in PayJoy?

PayJoy has 32 employees

Who are PayJoy competitors?

PayJoy main competitors are OnDeck

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