Paytm Competitors | Comparably
Operator of a mobile payment and e-commerce platform designed to provide bill payment services. The company's mobile payment and e-commerce platform offers services to pay bills online and book tickets of movies and buses, enabling users to make cashless transactions. read more
EMPLOYEE
PARTICIPANTS
163
TOTAL
RATINGS
988

Paytm Competitors

Paytm competitors include State Bank of India, Flipkart, PayPal, Razorpay and MobiKwik. Paytm ranks 3rd in CEO Score on Comparably vs its competitors. See below how Paytm compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
3rd

See Paytm Culture vs Competitors:

Paytm Competitors
RankCompanyScore
1State Bank of India80
2Flipkart76
3Paytm75
4PayPal70
5Razorpay70
Product Quality Score Comparison

Paytm Ranks 3rd in Product Quality Score

181 Customers rate Paytm's Product Quality Score a 3.8/5, which ranks it 3rd against its competitors, below State Bank of India.

  1. 1st
    MobiKwik
    5 / 5
  2. 2nd
    State Bank of India
    4.5 / 5
  3. 3rd
    Paytm
    3.8 / 5
  4. 4th
    Razorpay
    3.5 / 5
  5. 5th
    PayPal
    3.5 / 5
  6. 6th
    Flipkart
    3 / 5
Product Quality Score Comparison
RankCompany Score
1MobiKwik100
2State Bank of India90
3Paytm76
4Razorpay71
5PayPal70
6Flipkart60
NPS Comparison

Paytm Ranks 2nd in Net Promoter Score

224 Customers rate Paytm's Net Promoter Score a 15, which ranks it 2nd against its competitors, below State Bank of India. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Paytm to a friend?”.

  1. 1st
    State Bank of India
    47
  2. 2nd
    Paytm
    15
  3. 3rd
    Razorpay
    12
  4. 4th
    PayPal
    9
  5. 5th
    Flipkart
    -17
NPS Comparison
RankCompany Score
1State Bank of India47
2Paytm15
3Razorpay12
4PayPal9
5Flipkart-17
Pricing Score Comparison

Paytm Ranks 3rd in Pricing Score

167 Customers rate Paytm's Pricing Score a 3.7/5, which ranks it 3rd against its competitors, below State Bank of India.

  1. 1st
    MobiKwik
    5 / 5
  2. 2nd
    State Bank of India
    4.5 / 5
  3. 3rd
    Paytm
    3.7 / 5
  4. 4th
    Razorpay
    3.5 / 5
  5. 5th
    PayPal
    3.4 / 5
  6. 6th
    Flipkart
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1MobiKwik100
2State Bank of India90
3Paytm74
4Razorpay71
5PayPal68
6Flipkart56
Customer Service Comparison

Paytm Ranks 3rd in Customer Service

163 Customers rate Paytm's Customer Service a 3.7/5, which ranks it 3rd against its competitors, below State Bank of India.

  1. 1st
    MobiKwik
    5 / 5
  2. 2nd
    State Bank of India
    4.5 / 5
  3. 3rd
    Paytm
    3.7 / 5
  4. 4th
    Razorpay
    3.4 / 5
  5. 5th
    PayPal
    3.3 / 5
  6. 6th
    Flipkart
    2.8 / 5
Customer Service Comparison
RankCompany Score
1MobiKwik100
2State Bank of India91
3Paytm74
4Razorpay69
5PayPal66
6Flipkart56
Overall Culture Score Comparison

Paytm Ranks 3rd in Overall Culture Score

163 Employees rate Paytm's Overall Culture a 75/100, which ranks it 3rd against its competitors, below Flipkart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    State Bank of India
    80 / 100
  2. 2nd
    Flipkart
    76 / 100
  3. 3rd
    Paytm
    75 / 100
  4. 4th
    PayPal
    70 / 100
  5. 5th
    Razorpay
    70 / 100
Overall Culture Score Comparison
RankCompany Score
1State Bank of India80
2Flipkart76
3Paytm75
4PayPal70
5Razorpay70
eNPS Comparison

Paytm Ranks 4th in Employee Net Promoter Score

133 Employees rate Paytm's Employee Net Promoter Score a -11, which ranks it 4th against its competitors, below Razorpay. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Paytm to a friend?”.

  1. 1st
    State Bank of India
    10
  2. 2nd
    PayPal
    4
  3. 3rd
    Razorpay
    0
  4. 4th
    Paytm
    -11
  5. 5th
    Flipkart
    -13
eNPS Comparison
RankCompany eNPS
1State Bank of India10
2PayPal4
3Razorpay0
4Paytm-11
5Flipkart-13
Gender Score Comparison
Not Enough Ratings To Rank Paytm
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Diversity Score Comparison

Paytm Ranks 3rd in Diversity Score

7 Employees rate Paytm's Diversity Score a 69/100, which ranks it 3rd against its competitors, below PayPal. The Diversity Score tracks how positively diverse employees rate their experience at Paytm.

  1. 1st
    Flipkart
    70 / 100
  2. 2nd
    PayPal
    69 / 100
  3. 3rd
    Paytm
    69 / 100
  4. 4th
    Razorpay
    66 / 100
Diversity Score Comparison
RankCompany Score
1Flipkart70
2PayPal69
3Paytm69
4Razorpay66

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