PCA Senior Customer Service Manager Salaries in Wilmington, DE | Comparably
Packaging Corporation of America (PCA) -- the fifth largest in the US -- produces 2-plus million tons of containerboard annually, most of which is converted into corrugated boxes. read more
EMPLOYEE
PARTICIPANTS
283
TOTAL
RATINGS
1858

PCA Senior Customer Service Manager Salaries in Wilmington, DE

The average PCA Senior Customer Service Manager in Wilmington, DE earns an estimated $99,980 annually, which includes an estimated base salary of $85,605 with a $14,375 bonus. PCA's Senior Customer Service Manager compensation is $29,685 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at PCA in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at PCA earns $2,727 more on average than the Operations Department.

Last updated 6 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$99,980
Average Compensation
$85,605
avg. base
$14,375
avg. bonus

Senior Customer Service Manager Salaries at PCA

In Wilmington, DE, Senior Customer Service Managers earn $5,993 more than Customer Service Managers.

Customer Service Manager
$94k*
CS Rep
$64k*
Technical Support
$60k*
* estimated salary

Compensation at PCA by Department

In Wilmington, DE, The Customer Support Department averages $2,727 more than the Operations Department, and $821 less than the Legal Department

Legal
$137,216 Avg. total comp.
+$821
Customer Support
$136,395 Avg. total comp.
Operations
$133,668 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to PCA reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to PCA reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at PCA Rate Their Compensation

The majority of Senior Customer Service Managers at PCA believe they're compensated fairly. 100% of Senior Customer Service Managers at PCA say they receive annual bonuses, and the vast majority (84%) are satisfied with their benefits. See more compensation ratings at PCA

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