Peet's Coffee & Tea Leadership Employee Reviews
What do you like best about the leadership team?
They were like family to me.
the team leads and department supervisors I work with genuinely care about their teams.
They're more authentic, eloquent, and strategic than any other leadership team(s) I've worked with in the past.
We are able to independently complete taks but when we teamwork is required everyone is able to help out
They always pitch in to help when needed, and are great mentors.
Review from Customer Support Dept
Willing to listen and help us to grow
This company values its employees
The leadership team at 1854 is incredible. There are consistently issues with store manager Rob, but the core base is great and friendly.
Review from Operations Dept
Chain of Command effectively communicates at all levels.
Review from Operations Dept
They seem committed to Peet's success. As opposed to occupying time until the next best opportunity comes along.
Review from Operations Dept
I really like the people that I work with. They are all so nice and easy to talk to. Not only are they my coworkers but they have become my friends
the manager is very friendly and personable. he wants all of his employees to succeed.
Review from Customer Support Dept
Always willing to help out
Review from Sales Dept
What does the leadership team need to get better at?
Correcting their store managers on their attitude towards employees
Hiring and keeping skilled managers. Many stores in downtown areas do not have managers due to worker shortages, and thus SL's have to do the blunt of the work for minimum wage +$2.
Time management. Understanding the needs of employees and understanding the skills employees bring to the table
Communicating with everybody as nothing only affects one person
Our manager needs to start listening to his employees more, train them properly, and instead of belittling them and picking favorites, he should treat everyone as his equal. Also make smarter choices for choosing Shift Leads for the store.
Continuing development with the employees they currently have.
Stop lying to the employees and creating false promotions and fake titles
Communication, boundaries, loyalty, being no time, working as a team instead of being a dictatorship
The community and the camaraderie
Review from Operations Dept
Communicating, and working well with others
Review from Operations Dept
the asm should not believe her position to be more valuable or higher than the manager.
Review from Customer Support Dept
High overturn rate. Change of management often and replaced with under qualified individuals who know nothing about coffee.
Review from Sales Dept