Peter Millar FAQs

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1-888-926-0255

Mon-Fri: 8am-5pm EST

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Click on the HELP bubble to chat with one of our Specialists.

Sunday: 11am-7pm EST

Mon-Thu: 8am-7pm EST

Friday: 8am-5pm EST

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Click Here to email one of our Specialists.

We will respond the following business day.

Help Center

In the meantime, you might find the answer to your question in our Help Center.

Frequently Asked Questions:

Check the status of your order

Get started on a return or exchange

What is your return policy?

How do I know what size will fit?

How do I edit or cancel my order?

Do you offer embroidery for custom logos?

Items with a collegiate logoCAN be returned or exchanged.

Items with a custom Peter Millar logo CANNOT be returned or exchanged. Due to the custom process, these items are final sale.

Product sizing sometimes varies throughout our Crown, Crown Sport, and Collection lines. If you are unsure about the fit of a style, be sure to read the Details & Fiton each style page before placing your order. Look for terms such as “generous” or “tailored” fit to help you decide which size will work best for you. We also make recommendations to size up or down on certain items.

For detailed measurements for our tailored and classic fit items, please view our Fit Guide.

View Fit Guide Here

If you need any further information, please contact our Customer Care Team at (888) 926-0255 and we will be happy to provide specific measurements.

If you have purchased items that are now on sale, a one-time price adjustment will be honored upon request for eligible items that are currently in stock. In order to receive a price adjustment, please contact our Customer Care Team within seven (7) days of your original order date. The team can be reached at (888) 926-0255.

Yes, we do. We will wrap your entire order in our Peter Millar packaging - including a personalized gift note for $5. If you'd like to apply this service to your order, please make sure to select that your order is a gift during the checkout process and our team will take care of the rest.

Please note that sport coats, shoes, and golf bags are not eligible for gift wrapping.

All items from our Collegiate Collection (excluding belts and key fobs) require five (5) business days for the embroidery process. Please note that processing time will remain five (5) business daysregardless of the shipping method selected at checkout.

Selecting an expedited shipping method will only increase the transit time of the order, not the processing time necessary to complete the request.

Orders will ship once complete, meaning if your order contains embroidered and non-embroidered items your entire order will ship after the embroidery has been applied.

To facilitate a return or exchange for giftspurchased through petermillar.com give our Customer Care team a call at (888) 926-0255. Any team member will be happy to walk you through the process.

In order to redeem your store credit make sure that you are logged into your petermillar.com account. Once logged in, shop the website as normal and add any items you would like to purchase to your cart. Upon reaching the checkout page, your store credit will automatically be deprecated from the total due. The deduction may be found on the right hand side of the checkout page, where your total is listed.

If you need assistance with logging into your account, follow the steps in this article.

To redeem a Peter Millar Crown Card,enter the 16 digit number, plus the pin, in the 'Gift Card' field at checkout. You can redeem up to 3 crown cards per transaction.

To redeem a Peter Millar Gift or Crown Card,enter the 16 digit number, plus the pin, in the 'Gift Card' field at checkout. You can redeem up to 3 gift cards per transaction.

You may track your order status by clicking here.

Our collegiate offerings dependon individual licensing agreements with each college or university. The locations of the embroidery and school logos are put in place ahead of time and cannot be modified. Per our agreements with our partners, Peter Millar Tour and Crown logos cannot be applied to any products in our Collegiate Collection.

Once an order has reached a certain point in processing it cannot be modified or cancelled. Therefore, order cancellation or modification requests are handled on a case-by-case basis. If your order must be modified or cancelled, please call our Customer Care Team at (888) 926-0255 as soon as possible and we will do our best to accommodate your request.

We at Peter Millar would like for you to be entirely satisfied with your purchase. We will gladly accept a return or exchange of items that are in new condition with original tags. Items eligible for returns cannot be washed, worn or altered. Please note that we are unable to accept returns of items purchased from Peter Millar stores or third-party retailers (Nordstrom, Neiman Marcus, golf shops or specialty retail stores).

Full-Price Merchandise must be returned within 60 days of the order date to be eligible for a refund or exchange. The refund will be applied to the original method of payment.

Sale-Price Merchandise must be returned within 30 days of the order date to be eligible for a refund or exchange. The refund will be applied to the original method of payment.

Custom embroidered items are not eligible for returns or exchanges. This includes items embroidered with the Peter Millar logo.

Gift Cards cannot be returned, refunded, exchanged or redeemed for cash.

Return Postage is provided in each shipment and your return shipment can be dropped off at any USPS or FedEx location. Please note that using the provided label will deduct a $6.50 return postage fee from your refund amount. For expedited return delivery service, drop off your package at FedEx.

To log in to your petermillar.com account, select "Login" in the upper right hand corner of the website. From here, you will be prompted to enter your email and password.

You will find products that have a tailored fit in our Peter Millar Collection. Items in the Peter Millar Collectionwill be more slim-fitting through the body than their Crown or Crown Sportcounterparts. If you're looking for a refined fit, these are the garments for you.

At this time, we are unable to offer any narrow or wide sizes in our shoes. All of our shoes are made in a standard, D width.

Unfortunately, petermillar.com is unable to accept returns of items purchased from third-party retailers (Nordstrom, Neiman Marcus, golf shops or specialty retail stores) or Peter Millar stores. Items must be returned or exchanged through the original place of purchase.

If using the SmartPost return label provided in your order, the transit time for return shipments can vary based on the drop-off location.

For packages dropped off with USPS, the average transit time is ten (10) business days.

For packages dropped off directly with FedEx, the average transit time is five (5) business days.

You will receive a refund within seven (7) business days after we receive your return shipment. It may take an additional three (3) business days for your bank to post your refund.

For questions regarding the transit time for your return shipment click here.

To download a return shipping label, please click here and select “Making a Return.” You will then be prompted to enter your order number, email, and phone number.

If you do not have your order number handy, please give our Customer Care Team a call at (888) 926-0255 and wewill be happy to help you download a return label.

Yes! A ship confirmation email with FedEx tracking information will be sent to the email address associated with yourorder as soon as the order ships. You may also track your order by clicking here.

Standard Shipping

Our distribution center is located in Durham, North Carolina. Transit times for orders with Standard shippingare reflected in the map below. For example, if an order is placedbefore 10:30am EST and is shipping to Dallas, Texasthe package is expected to arrive in three business days.

Overnight or 2-Day Shipping

In order to qualify for same-day shipping, all Overnight or 2-Day orders must be placed by 10:30am EST. Any orders containing collegiate or embroidery items are not eligible for same-day shipping.

Orders with Overnight shipping selected upon checkout will arrive the following business day, not including Saturdays, Sundays, or U.S. holidays. Overnight shipping is not available to Alaska, Hawaii, U.S. Territories, or APO/FPO addresses.

Orders with 2-Day shipping selected will arrive in two business days, not including Saturdays, Sundays, or U.S. holidays. 2-Day shipping is not available to Alaska, Hawaii, U.S. Territories, or APO/FPO addresses.

P.O. Boxes and APO/FPO addresses

P.O Boxes are subject toextended transit time outside of the Standard window displayed above. We will accommodate P.O Box customers for orders that weigh more than one pound due to weight requirements set by the U.S. Postal Service.

We are unable to ship to APO/FPO addresses at this time.

You may request to be added to our mailing list by clicking here. Then, fill out the form including your full name, mailing address, and email address. We will update our database with your information as soon as possible.

You may request to be removed from our mailing list by contacting our Customer Care Team with your full name and mailing address. Please call (888) 926-0255 or fill out our Contact Form. We will remove your information from our database as soon as possible.

Yes, we do offer bulk orders for a company or an event. Please call our Customer Care Team at 888-926-0255 for further information, or fill out our Corporate Order F orm and a member of our team will be in touch.

If you are looking to purchase a gift card, please call (888) 926-0255 and let a member of our Customer Care Team help you.

If you are looking to purchase after hours, please fill out our Contact Form and state that you would like to purchase a gift card. Include your name and phone number, and a member of our Customer Care Team will respond to you the following business day.

Customer Care Hours: 8am - 5pm EST

Our Peter Millar Crown product line is ideal for everyday wear and features casual but polished styling. In addition to our core offering, we carry seasonal collections within our Crown product line: Seaside (Spring/Summer) and Mountainside (Autumn/Winter).

Our Peter Millar Collection product line offers refined and luxurious styling using impeccably crafted fabrications and tailored fit. When it comes to designing the perfect garments to represent a man’s reflection of his work, leisure time, and the way in which he travels, not one detail goes overlooked. For any setting or occasion, Peter Millar Collection offers the most polished interpretations of menswear.

Our Peter Millar Crown Sport product line is meant to improve every aspect of your wardrobe’s performance with an innovative approach to sportswear. The high-performance fabrication throughout our Crown Sport product line features moisture management, quick-dry and odor control technology, as well as sun protection and ease of care. Crown Sport contains styles that are equally versed for the golf course or out on the town.

Our Summer Comfort shirts can be found under our Crown Sport Collection. Click here to shop all of our current Summer Comfort styles.

We are pleased to offer embroidery services for custom logos. To begin the order process, please fill out our Corporate Order Form and a member of our team will be in touch.

Please note that any custom logo will need to be set up in a DST format to begin the embroidery process. If your logo is not currently in a DST format, we will be happy to convert your current file for you.

Our Soft Coats are intended for more casual wear throughout the spring and summer seasons. They are unstructured and unlined and are sometimes comprised of Linen.

Our Sport Coats are structured and lined, and can be worn for formal and informal occasions throughout the year. Sport Coats are usually comprised mainly of Wool, and sometimes include Silk and Cashmere for additional softness.

Only one form of payment may be used per order. However, Peter Millar Gift and Crown Cards may be used in conjunction with another form of payment.

Return to Shop Peter Millar

For help with your PeterMillar.com order please dial:

(888) 926-0255

For all international queries:

[email protected]

By email:

Fill out our Contact Us form by clicking here.

To send a package to Peter Millar:

Peter Millar LLC

1002 Twin Creeks Court

Durham, NC 27703

Gift Cards are valid in Peter Millar stores and on petermillar.com. If a gift card is partially used in store, the remaining balance can also be used online. However, if a gift card is redeemed online, the full amount must be used on petermillar.com. Once a gift card is redeemed to your online account, the amount will remain until fully used and will not expire.

We are required to collect local sales tax in states where Peter Millar maintains a physical presence. A physical presence can be a store, retailer, sales representative, or contact center. Sales tax will be charged in accordance with the state to which your package will be shipped.

We accept the following methods of payment: Visa, MasterCard, American Express, PayPal, and Peter Millar Gift Cards and Crown Cards.

Orders placed by 10:30am EST withOvernight or 2-Day shipping selected will ship the same business day. Any order with Standard shipping will ship the following business day.

Orders with collegiate items or those with custom embroidery are not eligible for same-day shipping.

Yes. Sale items must be returned within 30 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.

Open any Peter Millar emailand scroll to the bottom. Click on the “Unsubscribe” link and it will redirect you to a web page where you can request to unsubscribe from our promotional emails in the future.

You may also unsubscribe from our emails by logging in to your customer account and clicking on “Settings”. Scroll to “Email Preferences” at the bottom and click “Edit”. Deselectthe box to stop receiving promotional emails, and click “Save Changes”.

Orders placed by 10:30am EST withOvernight or 2-Day shipping selected will ship the same business day. Any order with Standard shipping will ship the following business day.

Please note that collegiate orders or orderscontaining custom embroidered items require 5 business days for processing regardless of the shipping method selected.

At this time any itemsordered through www.petermillar.com are not eligible to be tailored prior to shipping.