Provident Credit Union Culture | Comparably
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Provident Credit Union Claimed Company
Provident Credit Union is member-owned, trusted, financially sound, technologically advanced, and provides world class value, convenience, products and services to all members. read more
EMPLOYEE
PARTICIPANTS
18
TOTAL
RATINGS
235

Provident Credit Union Company Culture

Provident Credit Union Culture

This score is derived from employee ratings & reviews
4.3/5
Provident Credit Union's Overall Culture is rated A-

Top Rated Culture Dimensions

Provident Credit Union CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Jim Ernest Provident Credit Union's CEO
Jim Ernest
79 /100

Diversity at Provident Credit Union

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Provident Credit Union have rated Happiness, Compensation, and Perks And Benefits as the highest categories they have scored

Women at Provident Credit Union

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Provident Credit Union have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

Provident Credit Union eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

54

Provident Credit Union employees are 54% more likely to recommend Provident Credit Union as a great place to work

67%Promoters
20%Passives
13%Detractors

Working at Provident Credit Union

Working at Provident Credit Union is rated highly by 18 employees, across various culture dimensions. Provident Credit Union employees are most satisfied about Compensation, Happiness, and Perks And Benefits categories, putting Provident Credit Union’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Provident Credit Union was rated by employees.

Overall Company Culture at Provident Credit Union

A-

Overall Company Culture at Provident Credit Union is rated A-

Last updated months ago

Top
15%

Provident Credit Union ranks in the Top 15% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 18 Employees

View Results
0
20
40
60
80
100
HR
97
HR97

Provident Credit Union Employee Reviews

Out of 25 Provident Credit Union employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From Provident Credit Union Employees

  • What do you like best about the leadership team?
    Fair, transparent. Treat people with respect
  • What makes you most happy at work?
    That I'm away from home. haha my workplace is a home away from home and the headache of everything else I need to deal with on a personal level. Its nice being able to "escape" and get paid for doing so.
  • What are some of the best things about your team?
    They are all there for each other! No matter what we have each others back and try to help one another as best as we can.

Provident Credit Union Company Information

Provident Credit Union Mission, Vision & Values

Provident Credit Union Mission & Values

Provident Credit Union is member-owned, trusted, financially sound, technologically advanced, and provides world class value, convenience, products and services to all members.

HeadquarterUnited States of America
Websitewww.providentcu.org

Provident Credit Union Competitors

Provident Credit Union competitors include Wells Fargo. Provident Credit Union ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Provident Credit Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Provident Credit Union's Logo
    Provident Credit Union
    4.3/5
  2. #2
    Wells Fargo's Logo
    Wells Fargo
    3.9/5
  • Culture Video

Provident Credit Union Employees

18 employees at Provident Credit Union have reviewed Provident Credit Union across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 18 Provident Credit Union employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Provident Credit Union are extremely happy with their total compensation at Provident Credit Union, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Provident Credit Union are extremely happy with their team. 18 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Provident Credit Union are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Provident Credit Union believe the environment at Provident Credit Union is positive. Most Participants believe the pace of work at Provident Credit Union is comfortably fast. About 80% of the employees at Provident Credit Union work 8 hours or less.

Overall, the employees at Provident Credit Union are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Provident Credit Union - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Provident Credit Union KPIs and OKRs

Employees’ understanding of Provident Credit Union's KPIs and OKRs is essential for its success. Out of 2 Provident Credit Union employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Provident Credit Union CEO & Leadership

Provident Credit Union CEO - Jim Ernest

Jim Ernest Provident Credit Union's CEO
79 /100

Jim’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably. Provident Credit Union’s CEO is highly regarded especially by employees in the HR department, Asian or Pacific Islander employees, and employees with 1 to 3 Years experience. However, Caucasian employees, employees with Over 10 Years experience, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Provident Credit Union’s competitors, Jim Ernest ranks right above Wells Fargo CEO Charles Scharf. Under Ernest’s leadership, Provident Credit Union employee respondents are most happy about their Compensation and the company’s Happiness. Professional Development and Office Culture are two areas, according to respondents, where Provident Credit Union could stand to see real improvement.

Provident Credit Union Leadership

The Provident Credit Union Executive Team is rated a “B+” and led by CEO Jim Ernest, Sr. Vice President/Chief Financial Officer Fred Gomes, and Vice President Information Technology Connie Finch

  • Jim Ernest  CEO / President

    Jim Ernest CEO / President

    Jim Ernest serves as the CEO / President of Provident Credit Union.

  • Fred Gomes Sr. Vice President/Chief Financial Officer

    Fred Gomes serves as the Sr. Vice President/Chief Financial Officer of Provident Credit Union. Fred started at Provident... read more

  • Connie Finch Vice President Information Technology

    Connie Finch serves as the Vice President Information Technology of Provident Credit Union. Connie started at Provident... read more

  • John Haggarty VP Marketing

    John Haggarty serves as the VP Marketing of Provident Credit Union. John started at Provident Credit Union in Jul of... read more

  • Heidi Parks SVP, Marketing & HR

    Heidi Parks serves as the SVP, Marketing & HR of Provident Credit Union.

  • Patty Dowd Vice President

    Patty Dowd serves as the Vice President of Provident Credit Union.

  • Shalini Narayan Vice President, Service Quality and Training

    Shalini Narayan serves as the Vice President, Service Quality and Training of Provident Credit Union. Shalini started at... read more

  • Gregory McCurdy AVP Real Estate Lending

    Gregory McCurdy serves as the AVP Real Estate Lending of Provident Credit Union. Gregory started at Provident Credit... read more

  • Dave Green AVP Card Services

    Dave Green serves as the AVP Card Services of Provident Credit Union.

Provident Credit Union Salaries

How much does Provident Credit Union pay?

How much do people at Provident Credit Union get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Provident Credit Union is $87,804, or $42 per hour, while the estimated median salary is $104,868, or $50 per hour.

At Provident Credit Union, the highest paid job is a Sales Manager at $114,413 annually and the lowest is a Bookkeeper at $42,479 annually. Average Provident Credit Union salaries by department include: Finance at $73,405, Admin at $54,209, IT at $103,852, and Marketing at $81,229. Half of Provident Credit Union salaries are above $104,868.

10 employees at Provident Credit Union rank their Compensation in the Top 5% of similar sized companies in the US (based on 32 ratings) while 10 employees at Provident Credit Union rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 11 ratings).

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$103k
$103k33rd Percentile
50th Percentile
$167k
$167k50th Percentile
67th Percentile
$259k
$259k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$346k
$346k100th Percentile
$87,804*
Average Compensation
$104,868*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Provident Credit Union Salaries by Department

Explore Provident Credit Union Salaries

Diversity & Inclusion at Provident Credit Union

Diverse employees at Provident Credit Union score the company 92/100 across various culture categories, placing Provident Credit Union in the Top 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Provident Credit Union across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 63/100
Tenure - 5 to 10 Years
Diverse Employees 97/100
Department - HR

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Provident Credit Union Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Provident Credit Union PTO

Provident Credit Union's PTO and Vacation policy typically gives 20-30 days off a year. Provident Credit Union's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Provident Credit Union Careers

Provident Credit Union Jobs

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Frequently Asked Questions regarding Provident Credit Union

Who is the CEO of Provident Credit Union?

Provident Credit Union CEO is Jim Ernest, their score by employees is 79

What is Provident Credit Union eNPS?

The eNPS for Provident Credit Union is 54

What is the salary for Sales Manager in Provident Credit Union?

Sales Manager average salary in the US is 114k

What are the salaries in the Finance in Provident Credit Union?

The average salaries for Finance in Provident Credit Union is 73k

Who are Provident Credit Union competitors?

Provident Credit Union main competitors are Wells Fargo

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