RealScout FAQs

New View (slowly rolling out a new view):

Downloadable document link below.

Agents love RealScout because it works!

Our collaborative search platform features technology that putsyouback in the center of the conversation with your customer.

Watch one of our 45-minute"RealScout 101" Training Webinarsto learn more about the platform, how to get started right away, and even get some tips & tricks!

Simple and Easy to Use

The new homebuyer experience simplifies and organizes the home search process by introducing a new navigation column that keeps track of searches, listing alerts and view history all in one place.

It’s easier for homebuyers to view and make decisions about listings via the new ‘list view’ and our powerful search and map views have been redesigned for clarity.

Your Homebuyers will Give You Better Feedback!

BONUS: Compare just got better!

On the new Property Detail Page, homebuyers have easy access to the compare feature, share what characteristics they like about the property, view their daily commutes, and contact their agent. These interactive features help you learn more about your clients and enables you to provide even more personalized customer service.

Please Change your Property Class and Listing Service at the start of each Listing Alert (search) and choose either Residential Rentals and/or Residential Leases as the Property Class.

Here are quick tips of how to accomplish this:

Click on the ADD ALERT button on the upper right corner (or click on the left SEARCH tab).

At the start of your search change the Listing Service & Property Class to Residential Rental and/or Residential Lease (if available).

Photo Examples:

You will see that the Search fields may appear different or may not be available.

Photo Examples:

Please Note:SomeMLS/Listing Services may NOT provide the same search options and may appear different.

For more info, you can reach our Member Success Team directly on your RealScout account via the Support tab on the left of your account or email us [email protected] for further assistance.

Below are the 7 steps to take to share a single listing with a client(s)!

1. On the top search bar near your photo, please enter a portion of the address of the listing.

Example: 6856 Maplewood Rd

2. Click on the address that appears in the drop down menu.

Example:

The agent listing details page will appear.

3. Scroll down and locate the section named Share With Buyers on the right side.

Example:

4. Click on the search bar to Select Client. You can scroll through clients

or quickly search by typing their name.

5. Click on your client's name from the drop down. Once you do this, they'll be in the top in a Grey bubble.

6. Type your message in the box.

7. Click on Send this listing button.

Example:

Agent Listing Details Page Overview

Related Video Tutorial:

No. RealScout is primarily an agent-branded search platform and property alert system into which you put your leads, prospects & clients - anyone who wants to search & browse property listings!

The client organizer feature of the Agent portal does allow you to keep track of basic client information such as:

Name, Address, City, State & Zip

Secondary contact (Email & Phone)

Source

Client Type

Notes

Featurepreferences

Financial information (pre-approval status, amount)

In addition to basic contact details, RealScout keeps track of the user activity for your clients, including:

Emails received & opened

Properties Viewed / Saved / Hidden

Messages sent

Showings requested

Signup and last login dates

What do you do with this information in RealScout? Send them property alerts based upon their home buying wants and needs. Collaborate with them using messages and showing requests. Contact them to move them along in the home buying process.

Our objective is for you to be able to effectively use the information RealScoutto close more transactions by providing an engaging search platform that helps match the right home to your buyer quicker.

However, we DO integrate with a CRM called Contactually. If you happen to use that, when you enter a client in Contactually they will automatically be synchronized to RealScout. Learn how to set it up by clicking here.

You can export your clients from you RealScout account by going to the CLIENTS tab on your left hand side grey bar, scrolling to the bottom, and clicking the "EXPORT ALL CLIENTS (CSV)" link:

In certain cases yes, however it depends on your MLS. Please see this article for more information.

Yes! We have iPhone and Android mobile apps for Agents and a separate one for Homebuyers. Below are the App names, their purpose and quick links!

RealScout Agent Dashboard - for Agents to keep track of their clients and messages

LIVE FEED- Similar to the desktop Dashboard Live Feed section to track ALL client activity

INBOX- Messages/Feedback from clients about specific listings, agent can type a response (chat)

FIND- Enter an address or MLS Number to locate a listing

MY CLIENTS- List of clients and can ADD CLIENTS whenever (such as at an open house or coffee shop)

SETTINGS- Terms and Conditions, Feedback etc...

The app name: RealScout Agent Dashboard

The iOS (iPhone) app link:

(https://itunes.apple.com/us/app/realscout-agent-dashboard/id1158016728?mt=8)

The Android app link: ( https://play.google.com/store/apps/details?id=org.realscout.RSProApp )

RealScout Home Search for Homebuyers- to search for homes and collaborate with their real estate agents

NEW- View their saved search listing results

SAVED- View their saved listings

SEARCH- Search new criteria (but not save it)

FIND- Enter an address or MLS Number to locate a listing

MY AGENT - Contact agent info

Our IOS app is available as well and has a couple new updates, download the iPhone app here

( https://apps.apple.com/us/app/realscout-home-search/id1281304485 ).

Check out the Android app here ( https://play.google.com/store/apps/details?id=org.realscout.RSHomebuyerApp ).

Have a question? Let our Member Success team help!

1: Open the app store from within your mobile device

2: Type in RealScout Agent Dashboard in the search bar.

3: Download the app and log in as you normally would on your computer or laptop.

Description

This video tutorial was created using Bright MLS.

Search fields may vary depending on the MLS membership.

Description:

On the left side bar you will find the EXTRAS tab, this can be used to locate the SOCIAL MEDIA feature!

Using the Social Media tab create a quick search link by settingthe following:

Enter a City, Neighborhood or Zip Code (one of these per search link at a time)

Min/Max Price or both to search your MLS

Min/Max Beds

Min/Max Baths

Property Type(s)

For Sale

For Rent

Check the box to select only Open Houses for the upcoming weekend

Next, you can either copy the link or use the Facebook share link to share on your social media sites.

You can click the preview link to view what it will look like for your potential leads!

Here are some social media post ideas you can now explore via ourSocial Media Tab:

Post Open Houses in a specific neighborhood at the end of each week

Share rentals in a new up-and-coming area (if available via your MLS)

Select a specific property type to highlight (choose between the property types in your areas)

Share properties with specific bed/bath and pricing for your target leads

Share a list of homes that fall within a particular school boundary

Description

When you add a client into RealScout, you may also want to add feature Preferences to their account to help remind you of what they are looking for in a home. Although your client has access to adding Preferences, it's also a helpful section for you to use to keep track of the features your clients want to see in their forever home when you are creating Listing Alerts (searches) for them.

Description

All of your clients all have a Recent Activity section in their accounts. That is where you can keep track of all of their email alerts delivered, emails that were opened by your client, homes viewed and homes your client is interested in.

Step-by-Step:

Click on the CLIENTS tab

Click on clients name (their account will open up)

Click on Recent Activity

Description

Step-By-Step how to add an Additional Contact (emails) to an existing client:

On the left navigation bar, click on CLIENTS tab

Click on your client's name (their account will open)

You will see 5 tabs, click on the one labeled CLIENT DETAILS

In the Additional Contacts section type the additional email(s) separated by a comma

Click on the blue checkmark to Save

All emails associated with this account will receive all email alerts you send out and be notified on all saved property info as well.

Description

This video tutorial was created using a Residential search page using Bayeast MLS.

Description

This tutorial was created using REColorado MLS. The Locations search fields may vary depending on the MLS Membership in your account. Please contact The Member Success Team with any questions.

RealScout offers a variety of ways to get clients into your account, though several new integrations we now have. Here is the current list of 3rd party tools we support:

Zillow

Trulia

Realtor.com

Spacio

Contactually

Facebook

And Zapier, to connect with many other 3rd party tools.

Be sure to visit the Integrations page on your RealScout agent dashboard to view and connect the tools we integrate with.

Description

Here are the recommended steps to Disable (pause) or Delete Listing Alerts:

Click on theClientstab

Locate and click on the client’s name

Their account will open

(Optional) To Delete click onthe RedTrash icon next to the Listing Alert

To Disable (pause) a Listing Alert click onCLIENT DETAILS

Under the sectionMANAGE CLIENT

Click onDISABLE ALL ALERTS

And bonus, uncheck the box next toNotify your clients of changes to properties they've saved

(Optional) you can Delete Client if needed underMANAGE CLIENT

And that's it, the homebuyer will no longer receive email alerts until the alert setting is manually changed.

Description

Written steps as shown in the video tutorial:

Click on the CLIENTS tab (on the left side of your account)

Your client list will open, please click on your client's name

Their account will open, please locate and click on the Listing Alert View/Edit link

A page with the map on the left side and the properties on the right will open

Please click on the Blue button EDIT FILTERS

Make your adjustments (remove or add criteria)

Then click on the SAVE button on the top right corner

A pop-up box will appear asking you to send listings now (with or without a custom message)

Description

By using the map shapes you can create a radius search from the location they wish to live near.

If you have a client in the system already, find their name in the CLIENTS tab and click on their name to go into their account then select ADD ALERT on the upper right of the screen. The SEARCH page will open, a map on the left and filters on the right.

You can add addresses or company names in the SEARCH BAR inside the map. A black pin will drop. Make sure your map is ZOOMED IN/OUT enough to create the search.

To create a radius around the specific location select the CIRCLE shape. Without letting go of the mouse, click on the black pin & drag it out. As you drag out the shape you will see the distance and can let go and SAVE.

Description

Below are steps to take to resend previously sent listings alerts as shown in the video tutorial:

Click on your CLIENTS tab (on the left side of your screen)

Your Clients List will open, please click on your clients name

Their account will open up, please click on the Listing Alert (View/Edit)

The page with a map on the left side and the properties on the right will open

Please click on the SENT section

Click on the ALL link or check the box next to all the properties you want to RESEND

Then click on the RESEND # button

A pop-up box will appear, please write in your custom message (or send as is)

After those steps, you'll notice in your clients RECENT ACTIVITY tab that this email alert has been delivered and when opened.

Description:

If you want to quickly edit the Settings of an existing alert, you’ll need to go to your client’s account.

Click on the CLIENTS tab, find your client’s name and click on it. Their account will open and you will land on their LISTING ALERTS tab. Here you can quickly edit the Frequency of all of their searches if needed.

The Frequency section has a drop down menu for you to choose the new preferred alert schedule:

ASAP - Immediately

HAND - PICKED - Manually sent out by you

DAILY - Everyday or uncheck days as needed

MONTHLY - Once a Month

DISABLED - Stop/Pause a search from sending email alerts

Disabled is like pausing a search, so you would keep the client and their alert in RealScout, without them receiving any additional emails.

You can also Delete an alert or Copy an alert to the same client or a different client, and get into the alert itself.

Click on View/Edit if you'd like to edit the filters or for more Alert Settings & Schedule options.

Video Tutorial Details:

RealScout organizes/separates each search page per MLS and Property Class

This is a general overview of how to choose a search page when adding an alert (search)

The MLS options used in this video are: BAYEAST, MLSLISTINGS, SFAR, BAREIS MLS

The Listing Services and Property Classes shown in this video may vary depending on the MLS Memberships in each agent’s individual account

Description:

If you start creating a property alert using the Orange “Add Alert” button at the top right of the page OR within a specific clients account by clicking the blue “Add Another Listing Alert” button in the center of the page, there will be a pop up prompting you to select the property class and MLS simply click that drop down menu to select which Property Class and MLS you want to search with. Then select your client and click START SEARCHING.

Description:

To edit your account settings such as your password & email notifications, click on “My Account” at the top left corner of your screen. Then, click on “Settings” from the drop down. Detailed information covering all General Settings is available in the video.

Description:

On the navigation bar you will see a Dashboard tab.Your Agent Dashboard is where you are able to view your client activity and can manage messages sent from clients.

At the top of the dashboard you will see 3 key metrics - how many of your clients have been active this week, how many homes have been viewed today, and how many emails have been opened today.

On the right of the page, you will see your messages, showing requests and can reply back.

On the center of your Dashboard you will see a live feed of each action your clients have taken on RealScout such as which properties they have viewed and how many times they have viewed a property, the homes they are interested in and have saved (this includes the tracking of STAR RATINGS), and what emails they have opened as well as how many times they’ve viewed each email. You can also see if an email has been rejected. If you put your mouse over the email address, we will give you a reason for the rejected email.

From the dashboard, you can also search for a client or property using the search bar at the top of the page. To the right, you can use the orange buttons to quickly add a client or set up an alert. And lastly, you can edit your profile, settings, and get help by clicking on the “My Account” link at the top left of the page.

Written Overview:

Your clients will now receive Exclusive listings that haven’t hit the MLS. In this video tutorial we’ll cover how to turn this feature off. There are 2 options. The first is located under MY ACCOUNT - SETTINGS in the General section. To turn OFF the email check the box next to Suppress “Exclusives You May Like” emails for ALL clients. And IF you like this alert but a homebuyer asks to receive less emails, here’s the second option. While leaving the general setting unchecked, search your client’s name and open their account. Scroll down the Listing Alert tab to the NEW AUTO EMAILS section. Here you can control two additional alerts for the specific homebuyer. To turn off the “Exclusives You May Like” Alerting UNCHECK the box. Otherwise, we’ll periodically send alerts about exclusive listings that are similar to the price/location of homes your homebuyer is receiving from their existing listing alerts. And to turn OFF Price/Status Change Alerts for Interested Homes UNCHECK the box. Otherwise, we’ll alert your client of any price/status changes for homes they’ve marked as ‘Interested’.

If you have any questions please click on the Support tab and contact a Member Success Coach.

The Exclusive alerts can be turned OFF 2 ways:

Per-client under their My Listings section.

Globally in the agent’s My Account - Settings section.

Your homebuyers will receive Auto Exclusive Email Alerts!

When the homebuyer clicks on a listing to view the listings details page from your email, they'll see info such asComing Soonand Your agent has access to exclusive listings.

Homebuyers now have a NEW Exclusives tab to browse for Exclusive listings on their accounts! It's located on the left navigation bar.

Listing description and criteria will be limited to Area and Price.

More details about how your homebuyers can create a search and start browsing!

If you have any questions, please contact Member Success directly from your RealScout account's Support tab.

Hi Members!

This video tutorial was created using Bright MLS.

Please note the following:

Filter names and options vary depending on the MLS feed being used

The Add/Remove Search Option is not available in all search pages

The search fields are provided to us by the MLS/Listing Service and they may have different names than the ones shown in this video tutorial (the reason is because not all MLS/Listing Services use the same filter names)

Have questions or can't find a specific search field? Please send us an MLS Printout example of the field you are looking for and our Member Success Team will be happy to help!

Are you experiencing trouble with the RealScout Agent Dashboard app and/or theRealScout Home Search for Homebuyers app?

Here are some steps to take:

Make sure to have the latest version of the app

Check for Updates in the iPhone App Store and/or Android Google Play Store

Uninstall the app (delete it from your phone)

Re-install the same app from the App Store/Google Play Store

If after completing these steps the issue continues, please message our Member Success team the following details:

1. Your name /email as it appears in RealScout

2. What is the app name you have downloaded?

3. What cellphone make/model are you using (Android or iPhone)?

4. What Version Number does the app state?

If the Agent app, please go to the SETTINGS section. There you will see the Version #.#.##.

If the Homebuyer app, please go to the MY AGENT section. There you will see theVersion #.#.##.

5. Are you on a particular section when it crashes?

6. Have you updated the app today and/or re-installed it?

If not, please do so to ensure you are using the latest version.

With those details our team can successfully provide additional support.

You can contact us via the SUPPORT - Submit a Request tab within your RealScout account.

Video Tutorial - RealScout Agent Mobile App

RealScout Agent Dashboard- Agents can keep track of their clients and messages on the go!

LIVE FEED- Similar to the desktop Dashboard Live Feed section to track ALL client activity

INBOX- Messages/Feedback from clients about specific listings, agent can type a response (chat), attach multiple listings

FIND- Enter an address or MLS Number to locate a listing

MY CLIENTS- List of clients and can ADD CLIENTS whenever (such as at an open house or coffee shop)

SETTINGS- Terms and Conditions, Feedback etc...

Yes! RealScout has both an Android and Iphone version of our RealScout Homebuyer App.

Send your clients these links to download:

Android Version - https://play.google.com/store/apps/details?id=org.realscout.RSHomebuyerApp&hl=en_US

Iphone Version - https://itunes.apple.com/us/app/realscout-home-search/id1281304485

Yes. The mobile app acts a a quick reference for agents and allows you to see real time updates in regards to your clients activity within RealScout. You can see homes your client is viewing, if the client has opened emails, saved or hidden a properties or requested a showing.

Here's how to use the My Listings dashboard. Please note some features may not be available in all Markets/Areas.

There are many ways to utilize RealScout in your everyday Social Media posts, we'd like to highlight a few here that are asked for from our Member Success coaches often.

Creating a search to share on social media:

1. Here's a video to help you learn to do this: https://support.realscout.com/hc/en-us/articles/360016702971-How-to-create-a-search-to-share-on-Social-Media

Quick tip: Use an Excel or Google Sheet to keep track of the searches you create, our url's update based on your Listing Service data, so no need to constantly recreate! Just reuse!

I've created one you can download here: My RealScout URL List

3. Use RealScout links on your Website

Lots of agents use our shareable links on their website. You can hyperlink these urls to images or text. Either way its a great way to highlight specific areas you specialize in on your website. Your clients will be taken to your RealScout account and if you enable Forced Sign Ups, they'll need to sign up to search with you!

Here's a great example of what one realtor did on her site, each neighborhood to the left of the map is hyperlinked to her RealScout social searches:

[email protected]

4. Use Zapier to make your life easier!

RealScout offers lots of great Integrations you can use to bring in leads, create alerts or track your users. Zapier however has changed the game in what you can and can't do with RealScout and a plethora of other sites you use. Here's a great article about how one agent used Zapier to save 4 hours every day: https://zapier.com/blog/matt-keller-williams/

Zapier does offer free accounts, but as any site you may have to upgrade to use their more advanced Zaps. If you use lots of tools on a daily basis it would certainly be a great option for you.

Check out which apps you can connect to RealScout here: https://zapier.com/apps/realscout/integrations

Have another question or want to take a deeper dive into Social Media and RealScout? Email us or call us 650-397-6500 ext 2

We have 2 options for team functionality:

Multiple individual RealScout accounts can be linked together. While you maintain separate databases, you will have a new button to assign clients back and forth to a team member.

To use this option, you'll need to email [email protected] so we can take care of the setup. Please provide our Member Success team withthe following:

Full Name & Email (as shown in RealScout) for all agents wished to be linked.

Two people can share a single RealScout account, meaning you'll use the same login, database and all listing alerts and messages will come from the both of you. You can set individual options for notifications. To set up this option, see the instructions below.

To set up a Single RealScout Account with two people you will need to add a secondary email address to your existing account.First select "Profile" from the "My Account" menu in the upper right of the screen:

On the Settings page, enter Secondary Email address. When you do some options will appear below it. Here you will specify who gets which notifications from the RealScout system:

You will also need to have a team photo. You can upload your team photo from the profile page. If you do not have a team photo you can use your team logo if you have one or you may be able to have an outside party photoshop your multiple head shots together. RealScout does not provide photoshop help.

Once all of your team material is together you will go to your RealScout Profile page and update your name, photo, email, phone number and biography if needed.

Example Single Agent Account

Example Team Account

The new messaging system provides a single messaging interface where you can start conversations, respond to messages, and send multiple listings at once.

A Messages tab is now available on the left navigation bar of your RealScout account.

[email protected].

Click on the + icon to start a new Conversation. Otherwise, scroll down to view all existing messages. You can click on any convo on the left to open the thread on the right.

The + icon will load the new message page. At the top you will see a search bar where you can type your client's name to either start a new convo or quickly locate the existing message thread.

A drop down menu will appear with your client's name, click on it to view the thread.

Once your client's message thread (if any) opens, you can start typing your unique message

then click the Send Message button on the bottom right corner to send.

You can also click on the icon that looks like a home with a + sign to attach listings onto your message.

(The View Profile link takes you directly into the clients account)

To attach listings, click on the icon that looks like a home with a + sign on the bottom right corner.

A small search bar will open where you can enter an address or MLS ID # (one at a time).

Once an address or MLS # is entered, click the listing from the drop down menu to attach.

You can repeat this to attach more listings.

Once all listings are attached, click on the SEND MESSAGE button or type an additional message.

Multiple listings will be grouped together, click directly on the message to view all.

A scrolling option will open on the right side of the message thread.

In every homebuyer's account, there is now a Message button to access the message thread.

Before this was in a Conversations tab but it is now accessible via the Message button.

Our RealScout support team is here to help you along the way via the two SUPPORT tabs directly on your RealScout account or reach out via

RealScout will officially discontinue all Word Press Websites Powered by RealScout onJuly 31st, 2019.

Prior to this change, email notifications and reminders were sent to members with activeWord Press Websites Powered by RealScout.

Members have been notified their billing will end for Word Press Websites Powered by RealScoutthis July 2019 based on the members unique renewal dates. Starting August 2019, members will no longer be billed for the website hosting.

This means going forward, members will only be invoiced for their RealScout property alert platform on their current billing cycle. If RealScout is provided to members by their brokerage, members will not be charged for the RealScout property alert system.

A Reminder: The Word Press Websites Powered by RealScout is separate from the RealScout Pro property alert platform.

Have questions about the shut down that were not already answered above or in the email reminders? Please email: [email protected] for any website related support.

Please don’t hesitate to email if you have any questions. We appreciate your understanding, and your continued partnership with RealScout!

Step by Step:

1) Login to your Agent profile on Zillow.com

2) Click the profile photo in the top right corner of the page and then select "Settings" in the drop down menu

3) Click "Connect to My CRM" in the menu on the left side of the page

4) Click "Continue to Connect to My CRM"

5) Click the blue "Add Partner" button

6) Select "RealScout" in the drop down menu

7) Enter your RealScout email address

8) Save

Note: If you manage a team on Zillow, please have each team member follow steps 1-7 above and in step 7, they'll need to enter their own RealScout email address, not the team leads.

If you would like to cancel your subscription, please contact our Member Success Team at [email protected] or (650) 397-6500 ext.1

If completing your cancelation request by email, please also include a reason for the cancelation in the body of your email.

These Single Page Websitesare intended to be a nice entry point for your leads, prospects and clients to learn about you and start searching for homes in your RealScout search portal.

Step by Step:

1) Login to your Agent profile on Zillow.com

2) Click the profile photo in the top right corner of the page and then select "Settings" in the drop down menu

3) Click "Connect to My CRM" in the menu on the left side of the page

4) Click "Continue to Connect to My CRM"

5) Click the blue "Add Partner" button

6) Select "RealScout" in the drop down menu

7) Enter your RealScout email address

8) Save

Note: If you manage a team on Zillow, please have each team member follow steps 1-7 above and in step 7, they'll need to enter their own RealScout email address, not the team leads.

RealScout currently offers service in the following MLS areas:

Ann Arbor Area MLS

Austin MLS (ACTRIS)

Albemarle MLS

Arizona Regional MLS

BAREIS MLS

Bay East / CCAR / BridgeMLS

BeachesMLS

SW Florida Bonita Springs MLS

Binghamton NY MLS

New York State MLS Alliance

Bright MLS

CAAR/GAAR/HRAR

Cape Cod & Islands

Columbus Board of Realtors

VCRDS/i-Tech/CRISNet (CARETS)

Cape May MLS

Carolina MLS

California Regional MLS (CRMLS)

Commonwealth MLS

Daytona Beach MLS

Elmira MLS

Eastern New York MLS

Firelands MLS

First Multiple Listing Service (FMLS)

Fresno Association of Realtors

Greater Erie MLS

Greater Las Vegas Association of Realtors (GLVAR)

Greater Lehigh Valley

Greater Northwest Indiana MLS (GNIAR)

Greenwich MLS

Garden State MLS

Houston MLS

High Country MLS

Hudson County MLS

Heartland Multiple Listing Service

Hudson Gateway MLS

IRES MLS

Ithaca MLS

Incline Village MLS

Jackson Area MLS

Mid America Regional Info Systems (MARIS)

MetroList

Multiple Listing Service, Inc.

My Florida Regional MLS

Marco Island Area MLS

Michigan Regional Information Center (MichRIC)

MiRealSource

McKean County MLS

Long Island MLS

MLSListings

MLS PIN

Monmouth-Ocean MLS

Moreland Properties, Inc.

MRED

SW Florida Naples MLS

North Central Penn MLS

NEOHREX / Yes MLS

New England Real Estate Network

New Jersey MLS

Northern Nevada MLS

NORIS

New Smyrna Beach MLS

North Texas Real Estate Information Systems

NWMLS

Outer Banks MLS

Ostego Delaware MLS

Park City MLS

Plumas MLS

Pikes Peak MLS

Fort Lauderdale MLS

Realcomp

RealPlus

reSOURCE (Brown Harris Stevens)

reSOURCE (Halstead)

REColorado

Real Estate Information Network (REIN)

Residential Listing Service (REBNY)

RMLS - Oregon & Washington State

Southern Adirondack MLS

Sanibel & Captiva Islands MLS

San Diego MLS (SANDICOR)

Santa Barbara MLS

Southeast Florida MLS (MIAMI)

San Francisco MLS

Shasta Association of Realtors

South Jersey Shore MLS

SmartMLS

Greater Scranton MLS

South Tahoe MLS (STAR)

SW Florida Gulf Coast MLS

TheMLS (CLAW)

TriadMLS

Triangle MLS

Tahoe Sierra MLS

Ulster County MLS

Wasatch Front Regional (WFRMLS)

Williamsburg MLS

West Penn Multi-List

Ifyou tag certain contacts in Contactually, they can automatically be transferred to RealScout and then kept in synch. Here's an article written by our friends at Contactually that explains how to tag contacts.

You can set up the tags onyour agent dashboard on the integrations page, located under the "Extras" menu bar item:

It is easy to crop your photo. You can crop your photo when you first upload it during the initial profile set-up flow or you can always crop it at another time from the profile page. To get to the profile page:

1: Click MY ACCOUNT on the top left hand side of your account

2: Click on MY PROFILE from the drop down menu

To the top left you will see your photo and a blue link just below it titled “Crop Photo”. Click the “Crop Photo” link.

It will take you to a larger photo view. Click at the top left corner where you want to start cropping and drag the mouse to the bottom right corner. A square will appear over the photo that will remain once you click the “save” button at the bottom right of the photo pop up. To be sure the crop saved the save button will change to say “saved” after 10-20 seconds.

Please refer to this SquareSpace support article to learn more:

https://support.squarespace.com/hc/en-us/articles/205815908-Using-Code-Injection