Receipt Bank FAQs
Receipt Bank's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 278 most popular questions Receipt Bank receives.
Frequently Asked Questions About Receipt Bank
This feature is currently in BETA. If you are interested in learning more about Bank Fetch please contact your Account Development Consultant.
This page contains a list of all of the suppliers that are available for theBank Fetch submission method on Receipt Bank.
If the supplier you're looking for is not listed, you can use the 'Request a new supplier' button in theBrowse Supplier tab. We'll work to add your requested supplier to our list as soon as possible.
For best search results, please use cmd+f (for MacOS) or ctrl+F (for Windows).
Global
American ExpressCitibankPaypal - Monthly SummaryTransferWise
Australia & New Zealand
Australia and New Zealand Banking GroupCommonwealth BankING.com.auNAB Internet BankingWestpac - BusinessWestpac - Personal
North America
Ally BankBank of AmericaBank of the WestCapital One Credit CardsChase Bank USACIBCCitizens BankCoast Capital SavingsCompass BankDiscover BankHSBC.caHuntington National BankJPMorgan Chase BankKeyBankMARLIN BankNational Bank of CanadaPeople's United BankPNC BankRBC - Royal Bank of CanadaRegions BankScotiabankSilicon Valley BankSunTrust BankTangerine BankTD Bank GroupTD Bank Group - BusinessU.S. BankVancityWells Fargo
View ArticleTurn on Automatic Line Item Extraction and Receipt Bank will extract each of the individual purchases that are listed on your receipts, bills and invoices.
Note:Automatic Line Item Extraction is available for accountants and bookkeepers on our Streamline and Optimize plans in Australia and the United Kingdom. And currently being trialled in South Africa and North America. Contact your Account Development Consultant to activate Automatic Line Item Extraction or to join the trial. Find out more about the different Receipt Bank products here.
Youwon'thave to manually split your documents out into line items, Receipt Bank will automatically list the total, tax and description of every line on your financial documents.
Click on these headings or scroll down the page to learn more about:
How to turn on Automatic Line Item Extraction
What kind of documents can be extracted?
What happens during extraction?
Where can I find details of the extracted line items?
Who can turn on Automatic Line Item Extraction?
Does Automatic Line Item Extraction cost extra?
How to turn on Automatic Line Item Extraction
Automatic Line Item Extraction can be turned on for each of your suppliers. You can do this from:
1. The Suppliers page Account Development Consultant
2. A suppliers profile in the Suppliers page
3. In the Set Supplier Rules window in the Item Details page.
Afteryou'veturned it on, every future document issued from that supplier will be sent for Automatic Line Item Extraction. Find the line items listed in the Item Details page.
What kind ofdocuments can be extracted?Receipt Bank can extract Line Items from the following types of Costs documents:
Invoice
Receipt
Credit Note
Delivery Note
Receipt Bank cannot extract Line Items from Statement/Remittance advice or Sales Invoices. In these cases, well extract the document normally without Line Item Extraction. You can find the item in the Inbox with a note saying that the item type is not supported. Youwon'tbe charged for this.
What happens during extraction?Receipt Bank will flag all documents from that specific supplier and add them to a Line Item Extraction queue. After weve read and extracted all of the data from the document, you can find it in the Inbox of the Costs workspace. Receipt Bank extract the following information from each line on the document:
description
total value
tax value (but not tax codes or tax rates)
If parts of the document were blurry or unreadable we may leave some fields blank.
Where can I find details of the Line Items?Look at the bottom of the Item Details page to find your extracted line items. Edit any of the information from there.
Who can turn on Line Item Extraction?Any administrator on the account can activate Line Item Extraction. This could be an employee in the business, or an accountant or bookkeeper who has access to the businesss Receipt Bank account.
Does Automatic Line Item Extraction cost extra?Automatic Line Item Extraction is a paid feature and incurs an additional charge for each document thats processed. Speak to your for details on pricing. You can see how many documents have been sent through Automatic Line Item Extraction in the usage page of your account.
View ArticleSign up to a free 14-day trial of Receipt Bank for Business, and check out the basic features that can help keep your company's financial data secure, accurate and organised.
Note: this free trial is for Receipt Bank for Business accounts. If you'd like to learn more about our products designed for accountants and bookkeepers, please click this link to book a demo with a member of our sales team. Find out more about the different Receipt Bank products here.You do not have to provide any payment information in order to start or use the free trial.
The trial account will last for 14 days and has a submission limit of 50 items.
Please share any feedback you have to help us improve our trial.
View ArticleReceipt Bank Partner Accounts are built for Bookkeepers and Accountants. Theyre designed so that you can manage the financial documentation for your entire client base from one dedicated space.
this link A Receipt Bank Partner Account with 5 created Client Accounts
Create individual accounts for each of your clients' businesses. Their employees can submit receipts, invoices or other financial paperwork directly to their account using;
Their mobile phone
E-mail
A scanner
That's right: no more shoeboxes! Only real-time financial data being sent straight to a collaborative space.
A Client Account with submitted receipts and invoices
Each Client Account can be fully customised and tailored to work with their Accounting Software. Code each transaction according to their existing Chart of Accounts and publish processed transactions directly to their General Ledger.
A submitted receipt with all of its associated, extracted data
Depending on what youre looking to get out of Receipt Bank, there are a three different Partner-specific products available. These each have different feature sets, capabilities and pricing:
Receipt Bank Extract :Our foundational platform is designed for the collection, extraction and processing of financial documentation. Click here to see a full Extract feature set.
Receipt Bank Streamline :Streamline is designed to add more customisability and automation to the processing of submitted items. Click here to see a full Streamline feature set.
Receipt Bank Optimize :Optimize is designed for direct client communication and high-level insights into how you and your clients are using Receipt Bank. Click here to see a full Optimize feature set.
If youre interested in becoming a Receipt Bank Partner, click and book a demo with us.
View ArticleReceipt Bank Extract is our foundational Accounting and Bookkeeping platform designed for the collection, extraction and processing of multiple businesses financial documentation.
If youre interested in becoming a Receipt Bank Partner, click this link and book a demo with us.
what each user can access, see and do Multiple Receipt Bank Client Accounts, seen on a Receipt Bank Extract Partner Account.
By subscribing to Receipt Bank Extract, you have access to:
Your own Receipt Bank Partner Account.
Client Accounts, that you create and customize for each of your clients' businesses.
Integrations, which seamlessly sync data between Receipt Bank and;
Xero
QuickBooks Online
Sage Business Cloud Accounting
MYOB AccountRight
MYOB Essentials
KashFlow
FreeAgent
Receipt Banks Data Extraction and OCR technology, which automatically reads and extracts written information from paper and digital documents.
Invoice Fetch, an automated way to collect invoices and bills from supplier websites.
The Receipt Bank Submission Methods, which allow any Receipt Bank user to submit their financial paperwork using;
Their mobile phone
E-mail
A scanner
Expense management for any employee in your, or your clients businesses.
A space to manage the financial documentation for your own business.
Total control over on Receipt Bank.
Total control and visibility of submitted paperwork and how its coded and described.
Individual logins for each employee in your practice.
Individual logins for each employee in your clients' businesses.
View ArticleReceipt Bank Streamline is our intermediate Accounting and Bookkeeping platform. It provides more customisability and control for each of your Client Accounts, and more options to automate the document collection and reviewal processes.
If youre interested in becoming a Receipt Bank Partner, click this link and book a demo with us.
set new defaults for all new Client Accounts Multiple Receipt Bank Client Accounts, seen on a Receipt Bank Streamline Partner Account.
By subscribing to Receipt Bank Streamline, you get access to:
Your own Receipt Bank Partner Account.
Client Accounts, that you create and customize for each of your clients' businesses.
Integrations, which seamlessly sync data between Receipt Bank and;
Xero
QuickBooks Online
Sage Business Cloud Accounting
MYOB AccountRight
MYOB Essentials
KashFlow
FreeAgent
IrisOpenBooks
Twinfield
Dual Integrations for Xero- and QBO- integrated accounts with;
WorkFlowMax
Gusto
Bill.com
Additional Publishing Locations for all integrations.
Auto-publishing to integrated accounting softwares.
Instant Matching from the Receipt Bank Inbox to Xero- and Sage- Integrated Bank Feeds.
Receipt Banks Data Extraction and OCR technology, which automatically reads and extracts written information from paper and digital documents.
The ability to Boost processing documentation and speed up the rate of document upload.
Line Items on all submitted paperwork.
Smart Split rules that automatically split new paperwork into pre-built line items.
Supplier rules that automatically add context to supplier-specific paperwork.
Additional fields on submitted items to describe;
Customer
Suppliers
Projects
Payment Methods
Invoice Fetch, an automated way to collect invoices and bills from supplier websites.
The Receipt Bank Submission Methods, which allow any Receipt Bank user to submit their financial paperwork using;
Their mobile phone
E-mail
A scanner
PayPal
Dropbox
Expense management for any employee in your, or your clients businesses.
A space to manage the financial documentation for your own business.
Total control over what each user can access, see and do on Receipt Bank.
Total control and visibility of submitted paperwork and how its coded and described.
Control over Client Account preset settings, and the ability to .
Individual logins for each employee in your practice.
Individual logins for each employee in your clients' businesses.
View ArticleReceipt Bank Optimize is our advanced Accounting and Bookkeeping platform. It provides high-level insights into performance of your Client Base and Practice and dedicated communication tools to interact directly with your clients.
If youre interested in becoming a Receipt Bank Partner, click this link and book a demo with us.
set new defaults for all new Client Accounts Multiple Receipt Bank Client Accounts, seen on a Receipt Bank Optimize Client View Dashboard.
By subscribing to Receipt Bank Optimize, you get access to:
Your own Receipt Bank Partner Account
Client Accounts, that you create and customize for each of your clients' businesses
A Client View dashboard, which provides detailed metrics about each of your clients' submission patterns
A Practice View dashboard, which provides detailed metrics about the performance of your practice as a whole
Targeted Communication ; tools which allow for seamless messaging between you and your client base from within the Receipt Bank Web and Mobile apps
Integrations, which seamlessly sync data between Receipt Bank and;
Xero
QuickBooks Online
Sage Business Cloud Accounting
MYOB AccountRight
MYOB Essentials
KashFlow
FreeAgent
IrisOpenBooks
Twinfield
Dual Integrations for Xero- and QBO- integrated accounts with;
WorkFlowMax
Gusto
Bill.com
Additional Publishing Locations for all integrations
Auto-publishing to integrated accounting softwares
Instant Matching from the Receipt Bank Inbox to Xero- and Sage- Integrated Bank Feeds
Receipt Banks Data Extraction and OCR technology, which automatically reads and extracts written information from paper and digital documents
The ability to Boost processing documentation and speed up the rate of document upload
Line Items on all submitted paperwork
Smart Split rules that automatically split new paperwork into pre-built line items
Supplier rules that automatically add context to supplier-specific paperwork
Additional fields on submitted items to describe;
Customer
Suppliers
Projects
Payment Methods
Invoice Fetch, an automated way to collect invoices and bills from supplier websites.
The Receipt Bank Submission Methods, which allow any Receipt Bank user to submit their financial paperwork using;
Their mobile phone
E-mail
A scanner
PayPal
Dropbox
Reports that detail payments in your Bank Feed that don't have corresponding paperwork
Expense management for any employee in your, or your clients businesses
Expense Approvals and automated Expense Report creation and population
A space to manage the financial documentation for your own business
Total control over what each user can access, see and do on Receipt Bank
Total control and visibility of submitted paperwork and how its coded and described
Control over Client Account preset settings, and the ability to
Individual logins for each employee in your practice
Individual logins for each employee in your clients' businesses
View ArticleReceipt Bank Business is our foundational platform for business owners and professionals. Its designed to make the collection, organisation and storage of your business financial documents as instant and effortless as possible.
Expense Report Inbox and uploaded paperwork in a Receipt Bank Business Account
With a Receipt Bank Business account, you get access to;
Your own Receipt Bank Inbox: a space to store your financial paperwork
Data Extraction, which automatically reads and extracts written information from paper and digital documents, for 50 receipts, invoices or other pieces of financial paperwork per month
Integrations, which sync data between Receipt Bank and;
Xero
QuickBooks Online
Sage Business Cloud Accounting
MYOB AccountRight
MYOB Essentials
KashFlow
FreeAgent
Instant data transfer between Receipt Bank and a set location in your Integrated Accounting Software.
Invoice Fetch, an automated way to collect invoices and bills from supplier websites.
The Receipt Bank Submission Methods, which allow you to upload financial paperwork using;
Your mobile phone
E-mail
A scanner
creation and management for your business
View ArticleReceipt Bank Business Plus is our intermediate platform for business owners and professionals. It supports multiple user logins, more customisability and control of your account, and options to automate the document collection and reviewal process.
what each user can access, see and do Inbox and uploaded paperwork in a Receipt Bank Business Plus Account
With a Receipt Bank Business Plus account, you get access to;
Your own Receipt Bank Inbox: a space to store your financial paperwork
5 separate logins for users on your Receipt Bank account
Data Extraction, which automatically reads and extracts written information from paper and digital documents, for 300 receipts, invoices or other pieces of financial paperwork per month
Extraction from Costs (accounts payable) and Sales (accounts receivable) paperwork
Integrations, which seamlessly sync data between Receipt Bank and;
Xero
QuickBooks Online
Sage Business Cloud Accounting
MYOB AccountRight
MYOB Essentials
KashFlow
FreeAgent
IrisOpenBooks
Twinfield
Dual Integrations for Xero- and QBO- integrated accounts with;
WorkFlowMax
Gusto
Bill.com
Instant data transfer between Receipt Bank and a choice of different publishing locations in your Integrated Accounting Software.
Auto-publishing to integrated accounting softwares
Instant Matching from the Receipt Bank Inbox to Xero- and Sage- Integrated Bank Feeds
Line Items on all submitted paperwork
Smart Split rules that automatically split new paperwork into pre-built line items
Supplier rules that automatically add context to supplier-specific paperwork
Additional fields on submitted items to describe;
Customer
Suppliers
Projects
Payment Methods
Invoice Fetch, an automated way to collect invoices and bills from supplier websites.
The Receipt Bank Submission Methods, which allow any Receipt Bank user to submit their financial paperwork using;
Their mobile phone
E-mail
A scanner
PayPal
Dropbox
Expense management for any employee in your businesses
Total control over on Receipt Bank.
Total control and visibility of submitted paperwork and how its coded and described.
View ArticleReceipt Bank Premium is our advanced platform for business owners and professionals. It supports up to 20 logins, up to 3,000 submitted documents per month, advanced expense reporting and direct communication tools with your Receipt Bank user base.
what each user can access, see and do Inbox and uploaded paperwork in a Receipt Bank Premium Account
By subscribing to Receipt Bank Premium, you get access to:
Your own Receipt Bank Inbox: a space to store your financial paperwork
20 separate logins for users on your Receipt Bank account
Data Extraction, which automatically reads and extracts written information from paper and digital documents, for 3,000 receipts, invoices or other pieces of financial paperwork per month
Extraction from Costs (accounts payable) and Sales (accounts receivable) paperwork
Integrations, which seamlessly sync data between Receipt Bank and;
Xero
QuickBooks Online
Sage Business Cloud Accounting
MYOB AccountRight
MYOB Essentials
KashFlow
FreeAgent
IrisOpenBooks
Twinfield
Dual Integrations for Xero- and QBO- integrated accounts with;
WorkFlowMax
Gusto
Bill.com
Additional Publishing Locations for all integrations
Auto-publishing to integrated accounting softwares
Instant Matching from the Receipt Bank Inbox to Xero- and Sage- Integrated Bank Feeds
Line Items on all submitted paperwork
Smart Split rules that automatically split new paperwork into pre-built line items
Supplier rules that automatically add context to supplier-specific paperwork
Additional fields on submitted items to describe;
Customer
Suppliers
Projects
Payment Methods
Invoice Fetch, an automated way to collect invoices and bills from supplier websites.
The Receipt Bank Submission Methods, which allow any Receipt Bank user to submit their financial paperwork using;
Their mobile phone
E-mail
A scanner
PayPal
Dropbox
Expense management for any employee in your, or your clients businesses
Expense Approvals and automated Expense Report creation and population
Total control over on Receipt Bank
Total control and visibility of submitted paperwork and how its coded and described
View ArticleReceipt Bank for Business Accounts are built for employees of a small- to medium- companies. Theyre designed so that you can manage the financial documentation for your business from one dedicated space.
here A Receipt Bank Account with submitted receipts and invoices
Manage each transaction that your company and employees make. Each Account User can submit receipts, invoices or other financial paperwork directly to their account using;
Their mobile phone
E-mail
A scanner
Thats right: you can throw away all of your old receipts! Just take a quick picture and your purchases will be securely stored in Receipt Bank.
Your Account can be fully customised to work alongside any other Accounting Software you use. Code each transaction according to your existing records and publish processed transactions straight to your integration.
A submitted receipt with all of its associated, extracted data
Depending on what youre looking to get out of Receipt Bank, there are a three different business-specific products available. These each have different feature sets, usage limits and pricing:
Receipt Bank Business :Our foundational platform is designed for the collection, extraction and processing of financial documentation. It supports 1 user and 50 uploaded documents per month. Click here to see a full Business feature set.
Receipt Bank Business Plus :Business Plus is designed to add more customisability and automation to the processing of submitted items. It supports 5 users and 300 uploaded documents per month. Click here to see a full Business Plus feature set.
Receipt Bank Premium :Optimize is designed for direct user communication and advanced Expense Management. It supports 20 users and 3,000 uploaded documents per month. Click here to see a full Premium feature set.
If youre interested in signing up for Receipt Bank, click and take out a free trial of the service.
View ArticleReceipt Bank offer a branded Visa Credit Card. You can use this to make purchases with any merchant that accepts Visa, to make withdrawals from cash machines, or to record your transactions directly to your integrated Xero account.
The Receipt Bank Visa is provided through our partners Capital on Tap. Capital on Tap are responsible for all card operations, including the application, processing of cards and repayments. Contact them to apply for the Receipt Bank Visa Corporate Card, or to ask any questions which aren't covered in this FAQ.
Capital on Tap:
Phone:020 8962 7401
Email: [email protected]
Online web support and FAQs: https://www.capitalontap.com/en/faq
Xero integration Support articles: https://support.capitalontap.com/en/support/solutions/folders/26000056347
FAQ:
Who is this card for?
The card is available for any business registered in the UK, where all business owners are UK residents. Limited companies and Limited Partnerships registered with Companies House and sole traders and partnerships can be eligible to receive the card.
The initial application for the card must be made by a director of the business. Consumers and individuals cannot apply. Due to possible risks of fraud, charities and trusts cannot apply.
Do I need a Receipt Bank account to apply?
No, any business can apply for this card
How much does it cost to sign-up?
There are no activation, monthly or yearly fees attached to your Capital on Tap account. You can choose to upgrade to a Premium account which offers 0.5% cashback on all card purchases. This is free for the first year, and then costs 99 for each year after.
Note:0.5%cashback only applies to Credit accounts.
Where can I use my card?
You can use your card to make purchases at any merchant worldwide that accepts Visa. You can also use your card to make withdrawals from cash machines (subject to a maximum of 400 every 24 hours).
Can I have multiple cards on my account?
As a Receipt Bank customer you can have an unlimited amount of cards. Each card does not have its own credit limit: all cards are subject to the total credit limit on the account. For example; if you have 4000 credit limit and spend 500 on one card, there will only be 3500 available for use by the other cards.
Note: Additional cardholders can be added after the initial application has been completed by a director.
What features does this card have?
Use your Capital on Tap portal to set limits on each of your cards, or to freeze/unfreeze individual cards. Read below to find out more about the Receipt Bank Visa & Xero integration.
How can I link my card to Xero?
Log on to your Capital on Tap portal and follow these steps:
Log into your online portal
Go to the Connections tab
Click on connect next to the Xero icon
You will be redirected to login to your Xero account
Select the business you wish to connect to
You will be redirected back to the Connections page which will now show Xero as ConnectedIf connecting from your Xero account you can search for the Capital on Tap bank feed and set it up that way.
How often will Capital on Tap post my transactions to Xero?
Once your connection is set up, Capital on Tap will post all of your completed financial activity in Xero every 6 hours. This will include all financial activity (i.e. bank withdrawals, ATM withdrawals, interest charges, card payments, chargebacks, refunds and reward redemptions).
What are the costs for the Xero integration?
There are no charges for this integration. Please note the card holder needs to have an active account with Xero.
Does Capital on Tap integrate with other General Ledgers?
No, at the moment Capital on Tap only integrates with Xero.
If you have a question that's not addressed in this FAQ or would like more details, please contact
View ArticleSign up to a free 14-day trial of Receipt Bank Business Plus, and check out the advanced features that can help keep your company's financial data secure, accurate and organised.
Note: this free trial is for Receipt Bank Business Plus accounts. If you'd like to learn more about our products designed for accountants and bookkeepers, please click this link to book a demo with a member of our sales team. Find out more about the different Receipt Bank products here.
You do not have to provide any payment information in order to start or use the free trial.
The trial account will last for 14 days and has a submission limit of 300 items.
Please share any feedback you have to help us improve our trial.
View ArticleAny documents on Receipt Bank can be downloaded as a CSV or PDF file, so you can easily share, store or upload your financial data to an Accounting Software.
To download document data in a CSV format:
Log in to your Receipt Bank account.
Select the files you want to download using the checkboxes down the left-hand side of the page
Click 'Export'
A window will open. Use it to choose how you'd like your CSV file to be formatted, and if you'd like exported items to be sent to the Archive on Receipt Bank.
Click 'Generate' and 'Download'
View ArticleTransactions that you publish from Receipt Bank to QuickBooks Online Simple Start will be sent to the 'Expenses' section of QBO.
In order for a transaction to successfully published, you need to complete two pieces of information on the Item Details page of the item in Receipt Bank:
Category
Payment Method* (which is linked to a Bank Account )
here
After you've completed these two fields of data, set a 'Publish to' destination and press the 'Publish' button.
Cash and Credit Card transactions will be published to the Expenses section of QBO as an Expense.Check transactions will be published to the Expenses section of QBO as a Check.
Note: Payment Method is not required for those using Receipt Bank Business or Extract. Those using Streamline, Optimise, Business Plus or Business Premium are able to change the payment method as required. Find out more about the different Receipt Bank products .
View ArticleThe Item Details page presents an in-depth view of all the data associated with a submitted document.
You can access the Item Details page for a specific item by pressing the blue hyperlink in the Type column of the Client Inbox or Archive. subscription The Receipt Details page consists of the document image and the associated details, history and messages associated with the document to the right. You can click on any detail to change it. Any changes you make will be saved automatically and immediately.
For Business Plus, Premium, Streamline & Optimize products only: Line Items, Smart Split and Supplier Rules are also available from this screen.Find out more about the different Receipt Bank products here.
Next to the Item details tab are the Advanced and Messages tabs. These are used for the following:
Advanced: see any notes and a detailed history of who submitted this document and all the changes that have been made to it its associated data in Receipt Bank
Messages: see the messages between you and the client relating to this item [Only available to Optimize account owners or those who have purchased the Targeted communication package]
The document image can also be manipulated using the buttons at the bottom of the picture. These allow you to [from left to right]:
Zoom in
Reset zoom
Zoom out
Rotate left
Rotate right
Rotate 180
Download image
View in full screen
In the top right of the page you can Report a mistake for the item, if you find something incorrect in the extraction process (i.e. total amount, supplier name, etc.)
Towards the bottom of the screen are the Split, Un-merge ' or Merge, Add to expense report, Archive, Flag, Delete buttons. (Availability depends on user privileges and .)
View ArticleItem History describes each instance of an item being edited or moved within Receipt Bank. You can view the Item History by navigating to the Receipt Details page and clicking on the Advanced tab. For more information about the Receipt Details page click here.
The Item History is updated when any of the following actions take place:
The item is submitted
The item is edited
The item is published, archived or unarchived.
Hover your mouse over entries in the 'Action' or 'User' column for more details about how the item has been changed, or who uploaded it.
View ArticleAfter you've submitted a document to Receipt Bank, our automated extraction engine will identify all of the key information and present it in an easily-manageable format, perfect for downloading or processing onwards to a connectedaccounting software.
Receipt Bank extracts the:
Original document image
Type of document; whether it's a receipt, invoice, credit note, etc.
Document Date
Supplier
Currency
Total
Tax Amount
Invoice Number
Payment Method*
*for Business Plus, Premium, Streamline and Optimize accounts only.Find out more about the different Receipt Bank products here.
View ArticleJump to New Layout
Continue with old layout:
Use the Sales Workspace to upload and extract documents used to record the goods and services you've sold to your customers.
Receipt Bank can read and extract the visible information on your accounts receivable documents.
Click Add Items and Add Sales to access the the Direct Upload platform for Sales Invoices. Select the file(s) youd like to upload using the green space on this page.
customer list
After you upload a Sales Item, it will be moved to the In Processing section of the Sales Workspace. All of the visible information on the document(s) will be extracted. This includes:
Currency
Total Amount
Tax Amount
Customer
Invoice date
Invoice number
In the Sales Workspace, you can manage all of your uploaded documents and their data. View and edit any of the associated information, and move your records across to an integrated accounting software, or your dedicated Sales Archive.
We import your customer list from Xero or QuickBooks. If you're not using these softwares, edit your customer list from the 'Account Settings'>'Maintain Lists'>'Customers' page.
New Layout:
Use the Sales Workspace to upload documents used to record the goods and services sold to your customers and extract the data.
Receipt Bank will read and extract the visible information on your accounts receivable documents.
Click into your Sales Workspace and then click the green Add Items button in the top right corner. and Add Sales to access the the Direct Upload platform for Sales Invoices. Select the file(s) youd like to upload using the green space on this page.
After you upload an Item, it will be moved to the In Processing section of the Sales Workspace.
All of the visible information on the document(s) will be extracted. This includes:
Currency
Total Amount
Tax Amount
Customer
Invoice date
Invoice number
In the Sales Workspace, you can manage all of your uploaded documents and their data. View and edit any of the associated information, and move your records across to an integrated accounting software, or your dedicated Sales Archive.
We import your from Xero or QuickBooks. If you're not using these softwares, edit your customer list from the 'Account Settings'>'Maintain Lists'>'Customers' page.
View ArticleReceipt Bank is a platform used to manage the receipts, invoices, and other documents that businesses depend on to keep accurate, useful financial records.
You can capture and upload your bills and receipts using:
The camera on your mobile phone
Email
Scans on your computer
Automatically fetching them from online platforms
this link
After you've sent in a document, Receipt Bank's automated extraction engine will read all of the key information and display it in an easily-manageable format, perfect for downloading or processing onwards to a connectedaccounting software.
An image of the document and its associated data will be kept on file for a minimum of 10 years. Feel free to throw that receipt: Receipt Bank will always have you covered for compliance and keep your financial documents securely stored online, where they can be shared with your colleagues, accountant or bookkeeper. Learn more about the products Receipt Bank offers for small businesses here.
If you're an accountant or bookkeeper, use Receipt Bank to manage the finances of multiple businesses from a single dashboard. Learn more about the products Receipt Bank offers for accountants and bookkeepers here.
If youre interested in becoming a Receipt Bank Partner, clickand book a demo with us.
View ArticleThere are three different camera modes on the Receipt Bank Mobile App. This means that you can capture single, multiple, or multi-page documents easily.
You can change the camera mode by swiping left & right while on the camera screen of the mobile app.
The three camera modes available are:
Single ModeTake a picture and submit a single document
Multi ModeEach picture will be uploaded as a separate document
Combine ModeTake multiple pictures to capture one document that spreads over 2 - 30 pages.
Currently Multi Modeand Combine Modehave a maximumof 30 pictures per capture.In addition, you can upload images from your Camera Roll by pressing the image icon in the bottom-left of the screen when in Single mode
You also have the options to turn the flash on/off and add/remove grid to your screen
View ArticleChange your billing details to update the information Receipt Bank uses to pay for your subscription.
Find out how to change your billing details if you're a:
Business Owner using a Receipt Bank for Business Product
Accountant or Bookkeeper using a Receipt Bank Partner Product (paying by card)
Accountant or Bookkeeper using a Receipt Bank Partner Product (paying by direct debit)
Learn more about the different Receipt Bank Products here.
Business Owner using a Receipt Bank for Business Product
Change your billing details using the 'Account Settings'>'Subscription'>'Billing' page of your account. Click 'Update billing details' or 'Update card details'. This will open a window where you can change how you pay for Receipt Bank. Each field will save automatically when you click elsewhere on the page.
Accountant or Bookkeeper using a Receipt Bank Partner Product (paying by card)
Change your billing details using the Account Settings page and clicking into the 'Account details' and 'Subscription' tabs.Click 'Update billing details' or 'Update card details'. This will open a window where you can change how you pay for Receipt Bank. Each field will save automatically when you click elsewhere on the page.
Accountant or Bookkeeper using a Receipt Bank Partner Product (paying by direct debit)
Change your billing details using the 'Account Settings'>'Account Details' page of your account. Click 'Show billing details' and then 'To stop auto-renew of your subscription please click here'.
A window titled 'Can we help?' will open. Click 'I'm happy with Receipt Bank but...' and either of the two options that open below. Here you are cancelling your Receipt Bank subscription with current billing details, so that you cancanre-open your account with your new details. This will not lead to any loss of data in your account.
Click 'Modify' in the 'Current Subscription' option. Click 'Pay Now' and enter your new billing details. You will not be charged anything outside of the normal payment of your plan.
View ArticlePublished items in Receipt Bank can be sent different areas of Xero and as different types of item.
For items in the Costs workspace they are published by default to the 'Purchases' area in Xero. They are also able to be published to the 'Classic Expense Claims' and 'Bank Accounts' areas in Xero by changing the integration settings in Receipt Bank:
Archive
Before publishing items in the Costs workspace to Xero you are also able to change what type of item it will appear as in Xero. By changing the integration settings in Receipt Bank you can select 'Draft' 'Awaiting Approval, 'Awaiting Payment', and' Paid' (where possible):
For items such as sales invoices in the Salesworkspace they are published by default to the 'Sales' area in Xero. They are also able to be published to the 'Bank Accounts' area in Xero by changing the integration settings in Receipt Bank:
Before publishing items in the Salesworkspace to Xero you are also able to change what type of item it will appear as in Xero. By changing the integration settings in Receipt Bank you can select 'Draft' 'Awaiting Approval, and 'Awaiting Payment':
Please Note - you can only publish to 'Bank Accounts' and 'Classic Expense Claims' if you're using a Streamline, Optimize, Business Plus or Premium Receipt Bank account, Find out more about the different Receipt Bank products here.
Cant find your item in Xero? Use the Receipt Bank to locate it! Find your published item and click the Open in Xero button.
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Upload up to 50 documents at once using the Upload, Email or Mobile submission methods.
Learn how to upload multiple documents using:
Upload
Email
Mobile
Upload
Click Add Items and select whether youre uploading a Costs or Sales document.
Select the person who owns the documents using the Owner dropdown.
Choose how the file(s) youre uploading are formatted
Single item files and ZIP files Use this option if you have multiple files, and each of the files shows only one transaction.
Multiple item PDFs Use this option if you have one file, but there are multiple transactions spread across the pages of the file. These will be split per page break, and every page will be considered its own separate item.
Use the green platform to select the file(s) you would like to upload
here
Email
Log in to the email account thats you use to log in to Receipt Bank (the email address you use as your login username)
Open a new email and attach the file(s) youd like to upload.
If you're uploading single item files (where each file contains one document), send the email to your personal @receiptbank.me email address.
If you're uploading one file (where the file contains multiple documents over multiple pages, send the email to [email protected]. Your file will be split per page break, and every page will be considered its own separate item.
Mobile
Log in to the Receipt Bank mobile app.
Open the camera to upload a document.
Use the Multiple camera mode to upload multiple documents to Receipt Bank at once. Find out more about the different camera modes here.
New Layout:
Upload up to 50 documents at once using the Upload, Email or Mobile submission methods.
Learn how to upload multiple documents to the costs workspace using:
Upload
Email
Mobile
Upload
Click Add Costs
Select the person who owns the documents using the Owner dropdown.
Choose how the file(s) youre uploading are formatted
Single item files and ZIP files Use this option if you have multiple files, and each of the files shows only one transaction.
Multiple item PDFs Use this option if you have one file, but there are multiple transactions spread across the pages of the file. These will be split per page break, and every page will be considered its own separate item.
Use the green platform to select the file(s) you would like to upload
Email
Log in to the email account thats you use to log in to Receipt Bank (the email address you use as your login username)
Open a new email and attach the file(s) youd like to upload.
If you're uploading single item files (where each file contains one document), send the email to your personal @receiptbank.me email address.
If you're uploading one file (where the file contains multiple documents over multiple pages, send the email to [email protected]. Your file will be split per page break, and every page will be considered its own separate item.
Mobile
Log in to the Receipt Bank mobile app.
Open the camera to upload a document.
Use the Multiple camera mode to upload multiple documents to Receipt Bank at once. Find out more about the different camera modes .
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Continue with old layout:
Rather than manually copying each line of your clients Bank Statements into their accounting software, you can use Receipt Bank to automatically extract Bank Statement data and present it in a spreadsheet or .CSV download format.
How to Submit Bank Statements for Processing:
1.Make sure that you've set up a Bank Account for the statement that you want to upload
2.Click 'Add Items' and select 'Add Bank Statements'.
3.Select your files by clicking on the Click here to select files button or drag-and-dropping your file onto the green platform.
here
NOTE:
Bank Statements from multiple accounts should not be appended together in a single upload file.
The file should not contain statement images captured with a camera. Scans or original digital copies only.
The file should not be made out of data from multiple sources (e.g. half the pages are scans of postal copies and half are online downloads. Or the pattern of data is not consistent).
The statement should not have an excessive amount of handwriting in the numerical columns. Ticks and infrequent annotations are generally accepted.
A list of supported banks can be found here
4.Onceyou'veuploaded a Bank Statement, it will be available to view in the Collected Statements tab of the Bank page. Uploaded Bank Statements are automatically added to the processing queue, during which all of the associated Bank Statement data will be extracted. This process can take up to 2 working days to complete.
How to Download Bank Statement Data:
1. When uploaded Bank Statements have finished the extraction process, they will be moved to the Processed tab of the Bank page.
2. You can download the Bank Statement data by pressing the Download button. You can download the original bank statement that was uploaded to Receipt Bank by clicking the hyperlink in the Item ID column.
NOTE: You can choose the download format for Bank Statements by navigating to the General tab of the Account Settings and choosing between the three available formats:
Standard Receipt Bank Excel: Default .xlsx file with all extracted data
Xero CSV: File format optimised for upload into Xero
QuickBooks Online CSV: File format optimised for upload into Quickbooks Online
Sage 50 UK CSV:File format optimised for uploading to Sage 50 (UK Only)
NOTE:If you notice errors in the data extraction of a bank statement, click 'Report Mistake'. This will resubmit the bank statement for extraction.
Rather than manually copying each line of your clients Bank Statements into their accounting software, you can use Receipt Bank to automatically extract Bank Statement data and present it in a spreadsheet or .CSV download format.
How to Submit Bank Statements for Processing:
1.Make sure that set up a Bank Account for the statement that you want to upload
2.Click on the Banksection of the menu
3. The Bank section is split into 3 pages, Collected Statements, Processed Statements, and Transactions. You are able to Add Bank Statements in both the Collected Statements or Processed Statements pages.
4. Click on the green Add Bank Statements button and follow the instructions
NOTE:
Bank Statements from multiple accounts should not be appended together in a single upload file.
The file should not contain statement images captured with a camera. Scans or original digital copies only.
The file should not be made out of data from multiple sources (e.g. half the pages are scans of postal copies and half are online downloads. Or the pattern of data is not consistent)
The statement should not have an excessive amount of handwriting in the numerical columns. Ticks and infrequent annotations are generally accepted.
A list of supported banks can be found
4.Onceyou'veuploaded a Bank Statement, it will be available to view in the Collected Statements tab of the Bank page. Uploaded Bank Statements are automatically added to the processing queue, during which all of the associated Bank Statement data will be extracted. This process can take up to 2 working days to complete.
How to Download Bank Statement Data:
1. When uploaded Bank Statements have finished the extraction process, they will be moved to the Processed tab of the Bank page.
2. You can download the Bank Statement data by pressing the Download button. You can download the original bank statement that was uploaded to Receipt Bank by clicking the hyperlink in the Source ID column.
NOTE: You can choose the download format for Bank Statements by navigating to the Profile section of the Managemenuand clicking on System Settingsthen you have the option of choosing between the four available formats:
Standard Receipt Bank Excel: Default .xlsx file with all extracted data
Xero CSV: File format optimised for upload into Xero
QuickBooks Online CSV: File format optimised for upload into Quickbooks Online
Sage 50 UK CSV:File format optimised for uploading to Sage 50 (UK Only)
NOTE:If you notice errors in the data extraction of a bank statement, click 'Report Mistake'. This will resubmit the bank statement for extraction.
View ArticlePLEASE NOTE: The new layout is being gradually released for early access throughout December 2019. If you cannot opt-in to see it yet, please sit tight!
Receipt Bank has a new layout, designed in conjunction with feedback from our users, and with the goal of making Receipt Bank even easier to use.
TheCosts,Sales,Bank, andExpense Reports workspaces have been moved to thesidebar menu.
Your Account Settings have been moved into theProfile section, which can be accessed at the bottom of the sidebar menu.
Help and other training materials have been moved to a newResources section at the top of the screen.
Add Items has been moved to each workspace.
Advanced Search has been moved to theFilters in each workspace.
Integrations andFetch connections have been moved to theConnections section in the sidebar.
If you are unable to find what you are looking for, you can switch back to the old layout so that you can continue your work in Receipt Bank.
How to switch between the New and Old Layouts
Access the new layout by clicking the Switch to New Layout buttonin the top-right corner of the screen:
Grant access to the other users on your account (or, if you're a Receipt Bank Partner, your clients) by navigating to theMaintain Users page and clickingMaintain. Then click theSwitch to New Layoutbutton:
Return to the old layout by clicking theSwitch to Old Layout button in the top-right corner of the screen:
View ArticleUse the Inbox and Archive of each of your client accounts to review, edit and publish their financial documents.There are three main spaces that you can use to review your financial data in Receipt Bank:
The inbox
The item details page
The archive
Watch this video for a step-by-step guide in reviewing and exporting your Receipt Bank data:
Need to break down a document into more detail? Learn how to create Line Items to describe transactions:
Once youre comfortable with how Receipt Bank works, consider if you can start automating some of the repeat, predictable patterns in your clients paperwork. Watch this video for a brief introduction:
Learn more about processing Receipt Bank documents by reading through the Using Receipt Bank section of this Help Centre. Learn more about automation in Receipt Bank with these dedicated resources for Supplier Rules, Smart Split and automatic line item extraction.
View ArticleBoost is a tool used to speed up the processing of all submitted items currently in the 'In Processing' section of the Receipt Bank inbox.
When paperwork is uploaded to Receipt Bank, it's added to a processing queue. Processing can vary in time, according to the amount of items that have been uploaded to Receipt Bank.
Speed up the processing time by pressing the 'Boost my items' button in the 'In Processing' tab. This will move all items currently processing in this account to the top of the processing queue. Each of the items will be extracted within a few minutes.
Note:Boost is included in Streamline and Optimize Partner Accounts, Premium Direct accounts and available as an add-on for Extract Partner Accounts.Find out more about the different Receipt Bank products here.
help request
You can use Boost 5 times per month for free. After this, you will be charged for each time you use Boost. Prices are quoted at the bottom of this page.
If you'd like to have access to Boost, or monitor how many times you've used Boost, please get in touch with your Account Development Consultant orsend a .
Boost Pricing
First 5 uses of Boost per month: Free
Following uses of Boost:
0.50 GBP
0.69 USD
0.69 EUR
0.79 CAD
0.89 AUD & NZD
8.90 ZAR
View ArticleIf you regularly receive receipts or invoices from suppliers through email, consider setting these emails to automatically forward to Receipt Bank. This will save you from having to process the document at all!
The method of setting up email-forwarding might look slightly different depending on which email provider you use. Some guides to popular email providers are linked below:
Gmail
Outlook/Office365
Yahoo Mail
AOL Mail
mail.com
Zoho
Apple Mail If you use a different email provider, check their help guides for more information on setting up email-forwarding rules.
When you set up your email-forwarding rules, ensure that youre sending receipts and invoices on to your @receiptbank.me address. Otherwise, documents will not be received by Receipt Bank.
View ArticleIf the same receipt or invoices is uploaded more than once, Receipt Bank will automatically detect and merge the duplicated items.
Bills and Receipts will be merged if the supplier, date, total amount and submitter are the same.
Invoices andCredit Noteswill be merged if the supplier, total amount and reference number are the same.
Receipt Bank will indicate merged items with a note.
Use the unmerge tool to split merged items back into separate entries on Receipt Bank.
View ArticleRecording mileage to submit to Receipt Bank canbedone using a hand build document template that you could fill in for each journey (*Please find attached at the bottom).
The key information should include"Supplier name", "Date", "Total",etc.You can submit this using any of the known submission ways.
We would suggest sending it via email, as this is the most streamlined way to get this information into the system.
View ArticleUse the To Review and Ready sections of your Inbox to mark which transactionsyou'vefinished editing, and which ones need more review.
After you start uploading receipts, bills and other financial documents to your Receipt Bank account, youll see thatthey'resorted into two sections: To Review and Ready.
Use these sections to organise your Inbox, and to more easily see which documents need editing and which documents are ready to export.
CSV
After a document had been uploaded to Receipt Bank, itll be displayed in the Inbox with a default status of To Review.
Onceyou'veedited the document and are happy to export it, click Move to Ready. You can do this for a single item in the Item Detail page, or for a lot of items using the check-boxes in the Inbox page.
Now, when youre ready to export your data as a PDF or file, use the 'Ready' tab to quickly find all of the itemsyou'vefinished editing and export them all at once.
View ArticleYou can create additional users on your Receipt Bank account. Each user will have the ability to submit, view and edit paperwork with Receipt Bank
You can add a new user by:
Clicking on Account Settings menu
Clicking into the Maintain Users tab
Clicking Add a new user
Completing the details for the person you want to invite to Receipt Bank.
Choose whether to send an invitation to the new user
Choose what level of User Privilege the user should have
Click Create. The new user will be added to the account.
here
Note: there may be a limit on the amount of users your account can have depending on which Receipt Bank product you use. Learn more about the different account types .
If you're using one of Receipt Bank's products made for Accountants and Bookkeepers, you can add two different types of users:
Partner account users
Client account users
Partner account users will be able to view and manage specific client accounts. They can be added by accessing the 'Account Settings'>'Maintain Colleagues' section of your account, and clicking 'add new colleague'. Quickly identify that you're adding someone to your partner account by looking at the blue background of the webpage.
Client account users will only be able to view and manage their own account. They can be added by accessing the specific client inbox, and then clicking into the 'Account Settings'>'Maintain Users' section of that account. Quickly identify that you're adding someone to a client account by looking at the orange background of the webpage and the name of the business in the top-left corner.
View ArticleThe Inbox of your account is sorted into two sections:
To Review
Ready
Publish
Ready means that all of the required information has been completed and this item is ready to be published or export as a CSV or PDF.
To Review means that the document is missing some information (usually the 'Category' field), which you will need to complete before the item can be published or exported as a CSV or PDF.
Hover your mouse over a Not Ready icon to learn what details you need to add to publish the item.
You can move an item from To Review to Ready in two ways: If your account is integrated : Complete the category field. The document will automatically move to Ready, and the button will appear. If your account is not integrated: From the To Review section of your inbox, select each of the itemsyou'vefinished editing and click Move to Ready. Its a good way to keep track of the items thatyou'veworked on and to indicate the transactions that are ready to export.
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In order to publish an item from Receipt Bank to a Bank Account in your integrated accounting software, you may need to link your Payment Methods in Receipt Bank to the corresponding Bank Account in the integrated accounting software. This is used to indicate which Bank Account the item should be published to.
Note:this functionality is only available for Business Plus, Premium, Streamline and Optimize accounts. Find out more about the different Receipt Bank products here.
To link a Payment Method to a Bank Account:
Access the 'Account Settings' page
Click on the 'Maintain Lists' tab
Click on the 'Payment Methods' tab.
Complete the 'Bank Account' dropdown for each Payment Method you'd like to link to a Bank Account.
this instructional video
View this instructional video for a step-by-step walkthrough of linking a Payment Method to a Bank Account:
In order to publish an item from Receipt Bank to a Bank Account in your integrated accounting software, you may need to link your Payment Methods in Receipt Bank to the corresponding Bank Account in the integrated accounting software. This is used to indicate which Bank Account the item should be published to.
Note:this functionality is only available for Business Plus, Premium, Streamline and Optimize accounts. Find out more about the different Receipt Bank products here.
To link a Payment Method to a Bank Account:
Expand the Lists section of the menu
Click on the 'Payment Methods' tab
Complete the 'Bank Account' dropdown for each Payment Method you'd like to link to a Bank Account.
View for a step-by-step walkthrough of linking a Payment Method to a Bank Account:
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Use Bank Accounts to store and organise your bank statements on Receipt Bank.
Note: this functionality is only available for Business Plus and Premium Receipt Bank Accounts, or Streamline and Optimize partner accounts. Find out more about the different Receipt Bank products here.
Create these bank accounts in your account settings. Navigate to the 'Maintain Lists' tab on the left-hand side of the Account Settings and click 'Bank Accounts.' here
To add a new bank account:
Select the relevant bank from the 'Bank' dropdown menu;
Enter the name or reference of the bank account in the 'Account Name' field;
Enter the last 4 digits of the bank account number in the 'Account No.' field;
Select the currency of the bank account from the 'Currency' dropdown menu.
The new bank account will be included on the 'Bank' list, and can be edited as necessary.
You can filter all submitted statements and extracted transactions by your added bank accounts. To do so, select the desired account from the'Bank Account' dropdown on the Bank inbox tab:
Use Bank Accounts to store and organise your bank statements on Receipt Bank.
Note: this functionality is only available for Business Plus and Premium Receipt Bank Accounts, or Streamline and Optimize partner accounts. Find out more about the different Receipt Bank products .
Navigate to the Listssection on the left-hand menu and click on Bank Accounts.
This is where you can new bank account:
Select the relevant bank from the 'Bank' dropdown menu
Enter the name or reference of the bank account in the 'Account Name' field
Enter the last 4 digits of the bank account number in the 'Account No.' field
Select the currency of the bank account from the 'Currency' dropdown menu
Click the green Add button
The new bank account will be included on the 'Bank' list, and can be edited as necessary.
You can filter all submitted statements and extracted transactions by your added bank accounts. To do so, select the desired account from the'Bank Account' dropdown on the Bank inbox tab:
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Expense Reports provide a space to collate an individual's reimbursable payments.
Create an Expense Report from the Receipt Bank Inbox:
Select the item(s) you want to add to your new expense report using the checkboxes down the left-hand side of the page.
Click 'Add to expense report' in the black toolbar.
Specify
The Account User who submitted these transactions
The date the report should close
The name of the Expense Report
Click 'Add'
The new report will be available to view, edit and publish from the 'Expense Reports' section of the account. Any items that have been added to an Expense Report will be available to view from inside the report, or from the Archive.
You can add additional transactions to an Expense Report by selecting the items, clicking 'Add to Existing Report' and choosing the report.
Expense Reports provide a space to collate an individual's reimbursable payments.
Create an Expense Report from the Receipt Bank Costs Workspace:
Click on the Inbox
Select the item(s) you want to add to your new expense report using the checkboxes down the left-hand side of the page.
Click the Add to expense reportbutton in the toolbar.
Specify your settings
The Account User who submitted these transaction(s)
The name of the Expense Report
Click Add
The new report will be available to view, edit and publish from the 'Expense Reports' section of the account. Any items that have been added to an Expense Report will be available to view from inside the report, or from the Archive.
You can add additional transactions to an Expense Report by selecting the items, clicking 'Add to Existing Report' and choosing the report.
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The Costs Workspace contains all of the receipts, invoices and other financial documents that your business uses to purchase goods and services.
This is separate to the Sales Workspace, where financial documents for your businesses accounts receivable are extracted and stored.
transfer documents between the Costs and Sales Workspaces
Each time a user on the account adds a new Cost document to Receipt Bank, we'll extract the visible data and present the item in the Inbox of the Costs section.
You can transfer documents between the Costs and Sales Workspaces by selecting the item using the checkboxes down the left-hand side of the page and clicking Tools and Convert to Sales.
New Layout:
The Costs Workspace contains all of the receipts, invoices and other financial documents that your business uses to purchase goods and services.
This is separate to the Sales Workspace, where financial documents for your businesses accounts receivable are extracted and stored.
Each time a user on the account adds a new Cost document to Receipt Bank, we'll extract the visible data and present the item in the Inbox of the Costs section.
Your Costs Workspace is split into five sections:
Inbox
In Processing
To Review
Ready
Archive
The Inbox displays all your items that are in the Ready or To Review sections.
In Processing displays the items that are currently being processed and an estimate on the time remaining.
Readymeans that all of the required information has been completed and this item is ready to be published or export as a CSV or PDF.
To Reviewmeans that the document is missing some information (usually the 'Category' field), which you will need to complete before the item can be published or exported as a CSV or PDF.
The Archive is where your items are kept after they have been published or manually archived.
The columns in each section indicate the following:
User Field: Indicates which Client User submitted the item.
Type Field: Indicates the Type of document has been submitted. (E.G: Invoice, Receipt, Credit Note). Clicking on the Type field for a single item will navigate you to the Receipt Details page, which provides a more in-depth view of the item.
Date Field: Indicates the date that the document was issued. If Receipt Bank cannot detect a date on the document image, it will use the date that the item was submitted instead.
Supplier Field: Indicates the supplier who issued the document.
Total Field: Indicates the currency and total value of the item, including the tax amount.
Tax Field: Indicates the tax amount of the item.
'Payment Field': Indicates the method of payment.
'Match Field': Indicates whether a Bank Match or a Paperwork Match is present.
Category Field: Indicates which section of your Chart of Accounts this item will be recorded under. You can quickly edit this using the dropdown menu in each row.
Note Field: Receipt Bank will leave Notes next to items that require attention. These will let you know important information about an item that may not be immediately visible. (E.G: duplicate items that have been submitted and automatically merged).
Status Field: This indicates whether an item has; been viewed, is ready to be published, or has been edited.
You can click on each of these fields to organise your inbox according to their criteria.
You can by selecting the item using the checkboxes down the left-hand side of the page and clicking Tools and Convert to Sales.
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The Partner Dashboard is a section of Receipt Bank where Accountants & Bookkeepers can take a holistic view of each of the Client Accounts that they have on Receipt Bank.
Note: this functionality is only available for Accountant/Bookkeeper partner accounts. Find out more about the different Receipt Bank products here.
The Client Management tab is used to view and manage your entire list of clients. Clicking on a clients name on this page will navigate you to their Inbox. You can Filter or Search your clients using the tools at the top-right of the page.
here
The Practice Management tab is used to view and manage the colleagues set up on your Receipt Bank account. You can also use this space to manage your internal documentation if youre using Receipt Bank for your own practices bookkeeping.
The Bookkeeping Analysis tab (Only available on Optimize - find out more about the different Receipt Bank products here ) is used to monitor productivity within your practice. You can view the amount of outstanding work, missing paperwork and efficiency of each of your Client Accounts from this screen.
New Layout:
The Dashboard is where Accountants & Bookkeepers can take a holistic view of each of the Client Accounts that they have on Receipt Bank and their own Practice Account.
Note: this functionality is only available for Accountant/Bookkeeper partner accounts. Find out more about the different Receipt Bank products here.
The Client Viewis used to view and manage your entire list of clients. Displayed are key metrics that give you an overview of each client's performance including the amount of outstanding work, missing paperwork and overall efficiency. Clicking on a clients name on this page will navigate you to their Sales Workspace. You can Filter or Search your clients using the tools at the top-right of the page.
The Practice View(Only available on Optimize - find out more about the different Receipt Bank products ) is used to monitor productivity within your practice, identify blocked workflows and overall submission volume.
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Applying the correct nominal code to your purchases and expenses is an essential part of accounting. Receipt Bank makes it easy to set up your Chart of Accounts, whether youre working with a cloud or desktop accounting solution.
In Receipt Bank, we refer to each section of your Chart of Accounts as 'Categories'. You can set them up differently depending on if you're using Receipt Bank with an integrated accounting software.
Learn how to set up your Category Lists:
with an integration
without an integration
To set up your Chart of Accounts:
With an Integration
When you integrate a Receipt Bank account with cloud accounting software, well automatically pull across your Chart of Accounts. View your full list of categories by navigating to Account Settings> Maintain Lists> Categories
Any edits you make to your Chart of Accounts within your accounting package will also take affect within Receipt Bank. We check and renew your Chart of Accounts every 24 hours, but you can also manually update these lists by pressing 'Reload List' withinAccount Settings> Maintain Lists> Categories.
If you don't want a certain nominal code to be available to view or assign to transactions, you can hide specific Categories by turning the toggle in the Visible column to OFF.
without an integration
Without an integration
Navigate toAccount Settings> Maintain Lists> Categories. You'll see a pre-built, default list of nominal codes. Now import or create your own Chart of Accounts:
Import your Chart of Accounts
Download your Chart of Accounts from your accounting software as a .CSV file. Click the 'Via CSV' button in Receipt Bank and upload this to automatically build your Chart of Accounts.
Manually Create your Chart of Accounts
Click 'Manual Creation'. Give your Chart of Accounts a name and input each Category name and code individually.
New Layout:
Applying the correct nominal code to your purchases and expenses is an essential part of accounting. Receipt Bank makes it easy to set up your Chart of Accounts, whether youre working with a cloud or desktop accounting solution.
In Receipt Bank, we refer to each section of your Chart of Accounts as 'Categories'. You can set them up differently depending on if you're using Receipt Bank with an integrated accounting software.
Learn how to set up your Category Lists:
with an integration
To set up your Chart of Accounts:
With an Integration
When you integrate a Receipt Bank account with cloud accounting software, well automatically pull across your Chart of Accounts. To view these click on 'Lists' then 'Categories'.
Any edits you make to your Chart of Accounts within your accounting package will also take affect within Receipt Bank. We check and renew your Chart of Accounts every 24 hours, but you can also manually update these lists by pressing the green 'Reload List' button.
If you don't want a certain nominal code to be available to view or assign to transactions, you can hide specific Categories by turning the toggle in the Visible column to OFF.
Without an integration
There are two default lists of nominal codes; simple and comprehensive. You can use these and chose to import or create your own Chart of Accounts:
Import your Chart of Accounts
Download your Chart of Accounts from your accounting software as a .CSV file. Click the 'Via CSV' button in Receipt Bank and upload this to automatically build your Chart of Accounts.
Manually Create your Chart of Accounts
Click 'Manual Creation'. Give your Chart of Accounts a name and input each Category name and code individually.
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Your Customer List is used to record the people who have previously purchased from your business.
When you upload a Sales Invoice, Receipt Bank will check your Customer List to find the customer whos named on the document. If wecan'tfind an existing customer from your list, the Customer field of the Sales Invoice will be left blank.
View your Customer List by clicking into the Account Settings page and then clicking on Maintain Lists and Customers.
My account is not integrated with any software
Depending on whether youre using Receipt Bank alongside another accounting software, the customer list can populate and update differently:
My account is integrated with Xero or QuickBooks Online
My account is integrated with a different software
My account is not integrated with any software
My account is integrated with Xero or QuickBooks Online
Receipt Bank automatically imports and updates your existing Customer List from your integration. When you publish new customers from Receipt Bank, theyll be created in your integrated software.
My account is integrated with a different software
Receipt Bank automatically imports your existing Customer List from your integration. You cannot create new customers in Receipt Bank. Add new customers in the integrated software and theyll be updated in Receipt Bank when data is next synced between the two platforms. You can trigger this re-sync to happen immediately by clicking the Reload List button in the Customer section of the Account Settings page of Receipt Bank.
My account is not integrated with any software
Add your Customer List from the Customer section of the Account Settings page. You can do this by manually typing out your Customer List, or by uploading a CSV document listing each of your customers.
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Your Customer List is used to record the people who have previously purchased from your business.
When you upload a Sales Invoice, Receipt Bank will check your Customer List to find the customer whos named on the document. If wecan'tfind an existing customer from your list, the Customer field of the Sales Invoice will be left blank.
View your Customer List by clicking on Lists and then Customers.
Depending on whether youre using Receipt Bank alongside another accounting software, the customer list can populate and update differently:
My account is integrated with Xero or QuickBooks Online
My account is integrated with a different software
My account is integrated with Xero or QuickBooks Online
Receipt Bank automatically imports and updates your existing Customer List from your integration. When you publish new customers from Receipt Bank, theyll be created in your integrated software.
My account is integrated with a different software
Receipt Bank automatically imports your existing Customer List from your integration. You cannot create new customers in Receipt Bank. Add new customers in the integrated software and theyll be updated in Receipt Bank when data is next synced between the two platforms. You can trigger this re-sync to happen immediately by clicking the Reload List button in the Customer section of the Account Settings page of Receipt Bank.
My account is not integrated with any software
Add your Customer List from the Customer section of the Account Settings page. You can do this by manually typing out your Customer List, or by uploading a CSV document listing each of your customers.
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Creating a Client Account will add a dedicated space to receive review and manage the financial documentation for one of your clients' businesses.
Note: this functionality is only available for Bookkeeper and Accountant Partner Accounts. Find out more about the differentReceipt Bank products here.
To create a client account:
Log in to your Receipt Bank account.
Click the 'Add Client' button
Email-in Submission method
Fill in the following details:
Account Name: the name of your clients business
Base Currency: the currency that your client typically works with
Account Country: the country that your clients business is based in
First Name: the first name of the Receipt Bank account owner for your clients business
Last Name: the surname of the Receipt Bank account owner for your clients business
Email: The email address your client should use to log in to Receipt Bank and receive their account information.
Password: Enter a password for the user to log in with. They will be prompted to change this the first time that they log in.
Mobile Number: The mobile number for your client. We will only ever use this to send an SMS invitation to use the Receipt Bank app.
Notify via Email: choose whether to send an email to the client inviting them to use Receipt Bank
Notify via SMS: choose whether to send a text message to the client inviting them to use the Receipt Bank mobile app
Email-in Address: Specify the email address that the client can use with the Email-in Submission method.
Onceyou'vefilled in all of the required details, scroll to the bottom of the menu and press Next.
Ifyou'vealready set up your colleagues as users on your Receipt Bank Partner Account, you can now select which people will be given access to view, edit and manage the client account.
Click "Create". Your client will now be added to your Partner Dashboard.
New Layout:
Creating a Client Account will add a dedicated space to receive review and manage the financial documentation for one of your clients' businesses.
Note: this functionality is only available for Bookkeeper and Accountant Partner Accounts. Find out more about the differentReceipt Bank products here.
To create a client account:
Log in to your Receipt Bank account.
Scroll down and click on 'My Clients' under the 'Manage' section.
Click the green +Add Client button at the top of the page.
Fill in the following details:
Account Name: the name of your clients business
Base Currency: the currency that your client typically works with
Account Country: the country that your clients business is based in
First Name: the first name of the Receipt Bank account owner for your clients business
Last Name: the surname of the Receipt Bank account owner for your clients business
Email: The email address your client should use to log in to Receipt Bank and receive their account information.
Password: Enter a password for the user to log in with. They will be prompted to change this the first time that they log in.
Mobile Number: The mobile number for your client. We will only ever use this to send an SMS invitation to use the Receipt Bank app.
Notify via Email: choose whether to send an email to the client inviting them to use Receipt Bank
Notify via SMS: choose whether to send a text message to the client inviting them to use the Receipt Bank mobile app
Email-in Address: Specify the email address that the client can use with the .
Onceyou'vefilled in all of the required details, scroll to the bottom of the menu and press Next.
Ifyou'vealready set up your colleagues as users on your Receipt Bank Partner Account, you can now select which people will be given access to view, edit and manage the client account.
Click "Create". Your client will now be added to your Partner Dashboard.
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The Sales Workspace contains all of the invoices and other financial documents that your business issues to its customers for payment.
This is separate to the Costs Workspace, where financial documents for your businesses accounts payable are extracted and stored.
transfer documents between the Costs and Sales Workspaces
Each time a user on the account adds a new Sales document to Receipt Bank, we'll extract the visible data and present the item in the Inbox of the Sales section.
You can transfer documents between the Costs and Sales Workspaces by selecting the item using the checkboxes down the left-hand side of the page and clicking Tools and Convert to Costs.
New Layout:
The Sales Workspace contains all of the invoices and other financial documents that your business issues to its customers for payment.
This is separate to the Costs Workspace, where financial documents for your businesses accounts payable are extracted and stored.
Each time a user on the account adds a new Sales document to Receipt Bank, we'll extract the visible data and present the item in the Inbox of the Sales section.
Your Sales Workspace is split into five sections:
Inbox
In Processing
To Review
Ready
Archive
The Inbox displays all your items that are in the Ready or To Review sections.
In Processing displays the items that are currently being processed and an estimate on the time remaining.
Readymeans that all of the required information has been completed and this item is ready to be published or export as a CSV or PDF.
To Reviewmeans that the document is missing some information (usually the 'Category' field), which you will need to complete before the item can be published or exported as a CSV or PDF.
The Archive is where your items are kept after they have been published or manually archived.
The columns in each section indicate the following:
User Field: Indicates which Client User submitted the item.
'Invoice No': Displays the invoice number of the item.
Type Field: Indicates the Type of document has been submitted. (E.G: Invoice, Receipt, Credit Note). Clicking on the Type field for a single item will navigate you to the Receipt Details page, which provides a more in-depth view of the item.
Date Field: Indicates the date that the document was issued. If Receipt Bank cannot detect a date on the document image, it will use the date that the item was submitted instead.
Customer Field: Indicates the customer who associated with the document.
Total Field: Indicates the currency and total value of the item, including the tax amount.
Tax Field: Indicates the tax amount of the item.
Category Field: Indicates which section of your Chart of Accounts this item will be recorded under. You can quickly edit this using the dropdown menu in each row.
Note Field: Receipt Bank will leave Notes next to items that require attention. These will let you know important information about an item that may not be immediately visible. (E.G: duplicate items that have been submitted and automatically merged).
Status Field: This indicates whether an item has; been viewed, is ready to be published, or has been edited.
You can click on each of these fields to organise your inbox according to their criteria.
You can by selecting the item using the checkboxes down the left-hand side of the page and clicking Tools and Convert to Costs.
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The Add Items page displays each of the ways you can submit documents to Receipt Bank
To access this page, click the Add Items button on the top navigation bar, and choose whether youre uploading a Costs or Sales document.
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Use the different sections of the Add Items page to set up an Invoice Fetch connection, upload documentation from your computer, or view the details associated with the Mobile or Email-in submission methods.
The ways you can Add Items to Receipt Bank are:
Direct Upload : Upload files from your computer
Email-in : Email digital documents to a personal Email-in Address to submit items to Receipt Bank
Mobile App : Take pictures on the Receipt Bank iOS or Android *Mobile App* and submit documents directly to the *Client Inbox*
Invoice Fetch : Connect your account to suppliers online portals and have Receipt Bank automatically search and download documents at weekly intervals.
Tripcatcher : Connect your Receipt Bank account to a Tripcatcher account and have your mileage automatically submitted to Receipt Bank [UK only]
Paypal *: Connect your Receipt Bank account to a Paypal account have have your purchases automatically submitted to Receipt Bank
DropBox *: Connect your Receipt Bank account to a DropBox account and submit items by adding documents to pre-made DropBox folders
*-Only available on Receipt Bank Business Plus, Streamline, Streamline and Optimize. Find out more about the different Receipt Bank products here.
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There are many ways you can submit documents to Receipt Bank
First, access the workspace you are submitting to by selecting it on the sidebar menuthen click the green Add button in the top-right of the screen.
Accounts payable receipts, bills, and invoices are submitted to the Costs workspace, while sales invoices are submitted to the Sales workspace, and bank statements are submitted to the Bank workspace.
For the Costs workspace the following submission methods are available:
Direct Upload : Upload files from your computer
Email-in : Email digital documents to a personal Email-in Address to submit items to Receipt Bank
Mobile App : Take pictures on the Receipt Bank iOS or Android Mobile App and submit documents directly to the inbox
Connections allow you to connect to extra services like:
Invoice Fetch
DropBox*
Paypal*
Tripcatcher (UK Only)
For the Salesand Bank workspaces there is one submission method available:
Direct Upload : Upload files from your computer
Whichever methods fit best with your workflow, Receipt Bank will always extract all of the available bookkeeping data from any submitted items
*-Only available on Receipt Bank Business Plus, Streamline, Streamline and Optimize. Find out more about the different Receipt Bank products.
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The Account Settings page is used to tailor the way your Receipt Bank account works, and how it handles documents wheneverthey'resubmitted, downloaded or published to an integrated accounting software.
You can access the Account Settings by clicking the Account Settings button in the top-right of the screen.
here Note: The specific options contained within the Account Settings menu are dependent on the account type and the integrated accounting platform
The Account Settings page is split into multiple tabs. You can navigate between these using the grey taskbar to the left of the page. The available tabs are:
General Set the default rules for your items from within this tab. This includes Payment Status, Due Dates, Categorisation and Archiving.
Integration Link your Receipt Bank account to Cloud Accounting Software here. This also allows you to alter publishing location, tax settings and auto-publish. [Only available on Receipt Bank Business Plus, Streamline, Streamline and Optimize. On Receipt Bank Business and Extract, Integrations are controlled from the General tab. Find out more about the different Receipt Bank products ].
Account details Change the basic details of your account here. This includes account country, base currency, language and mobile permissions. You will also find a Subscription tab where you can alter your billing & payment details.
Maintain lists Change the details associated with your Categories, Projects, Clients and payment methods
Maintain users Add, suspend or alter the details of all users on the Client Account here. Click Add a new user to create a profile for someone to access the Client Account. Click Manage to change the details associated with an existing client account, including user privilege, email subscription, or update a password.
Submission History This displays a list of the items that have been previously submitted, the user who submitted them, and the submission method that was used.
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The Account Settings are now found in the Left Navigation panel and can be found under the Manage menu. This is where you can make changes to your Connections, My Profile, My Team and My Clients. These settings areused to tailor the way your Receipt Bank account works, help you manage your team and your clients, create connections with other accounting software and data sources that feed directly into your workspaces.
Note: The specific options contained within the menus are dependent on the account type and the integrated accounting platform
The Connections Menu is split into multiple sub-sections. This is where you can integrate your Cloud Accounting software and create connections that feed into your Costs and Bank workspaces.
Integration Link your Receipt Bank account to Cloud Accounting Software here. This also allows you to alter publishing location, tax settings and auto-publish.
Costs Create and edit connections with Invoice Fetch, DropBox, Paypal, and Tripcatcher (UK Only).
Bank Data Create and edit connections with Bank Fetch and Bank Feeds.
The My Profile menu is where you can change and view all the settings for your own account, including how Receipt Bank is set up, your account details, and your submission history.
System Settings Set up how your documents are identified, add due dates for invoices, edit categories, and manage how your items are archived and downloaded.
My Details Update your contact information, change your password or add two-factor authentication. Customise your unique email address, change your email notification settings, and enable practice view.
Account Details Set your base currency, language, country, and select your Extract Tax setting. Also in this sub-section is where you can enable item messaging, image sharing, and add your own logo to display when your clients are using the mobile app.
Subscription View and modify your current subscription plan, update your billing details, see your current payment status, payment history, usage of Bank Statement Extraction and accelerated extractions with Boost.
The My Teammenu is where you can manage your colleagues using Receipt Bank. Add new colleagues, update current colleagues access to client accounts, and update their user details.
The My Clientsmenu is where you can manage your clients. Edit Receipt Bank settings and access for your clients, look at the submission history, and add or suspend clients.
Note: The specific options contained within the menus are dependent on the account type and the integrated accounting platform
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After you've published or downloaded items, or added them to an expense report, they'll be moved to the 'Archive'. This is where we permanently store your processed documents.
Access the Archive by pressing the Archive button on the orange banner of the Costs or Sales page.
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If youd like to move an item back to the Inbox, select the item using the checkboxes down the left-hand side of the page and click Unarchive. Youll be asked if you want to clear the publishing data for the item. Youll need to clear the publishing data if you plan on republishing the item to your Integrated Accounting Software.
If you wish to export archived items, select the item(s) using the check box on the left of each item and then click download - You can download your items as a spreadsheet or PDF file.
You can use the Archive tab to store all of your documentation. Theyll be stored for 10 years and searchable using the filter and search features.
New Layout:
After you've published items, downloaded items, or added them to an expense report, they'll be moved to the 'Archive'. This is where we permanently store your processed documents.
Access the Archive by clicking on the Archive sub-section of the Costs or Sales page.
If youd like to move an item back to the Inbox, select the item using the checkboxes down the left-hand side of the page and click Unarchive. Youll be asked if you want to clear the publishing data for the item. Youll need to clear the publishing data if you plan on republishing the item to your Integrated Accounting Software.
If you wish to archived items, select the item(s) using the check box on the left of each item and then click download - You can download your items as a spreadsheet or PDF file.
You can use the Archive tab to store all of your documentation. Theyll be stored for 10 years and searchable using the filter and search features.
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The Suppliers page lists all of the businesses thatyou'vepreviously purchased from.
Note: this functionality is only available for Business Plus and Premium Receipt Bank Accounts, or Streamline and Optimize partner accounts. Find out more about the different Receipt Bank products here.
You can access the Suppliers page by pressing the Suppliers button on the white toolbar.
Smart Split
If you submit a receipt or invoice from a new supplier, theyll be added to your Supplier list.
Suppliers are also imported from your integrated accounting software. Press the Reload button to perform an immediate check for recently added or deleted suppliers.
To Merge Suppliers
From the Suppliers page, use selection checkboxes and Merge buttons to combine or delete vendors from your list.
Click the name of the Supplier, and youll access the Supplier Rules menu. Here, you can set Autopublish, Supplier Rules or Smart Split actions for this supplier. This will create automated behaviours for whenever a document from this supplier is submitted to Receipt Bank.
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The Suppliers section lists all of the businesses thatyou'vepreviously purchased from.
Note: this functionality is only available for Business Plus and Premium Receipt Bank Accounts, or Streamline and Optimize partner accounts. Find out more about the different Receipt Bank products here.
You can access the Suppliers page by pressing the Suppliers button on the left navigation toolbar under the Lists heading.
If you submit a receipt or invoice from a new supplier, theyll be added to your Supplier list.
Suppliers are also imported from your integrated accounting software. Press the Reload button to perform an immediate check for recently added or deleted suppliers.
To Merge Suppliers
From the Suppliers page, use selection checkboxes and click the Merge button at the top of the page to combine or delete vendors from your list.
Click the name of the Supplier, and youll access the Supplier Rulessub-section. Here, you can set Autopublish, Supplier Rules or actions for this supplier. This will create automated behaviours for whenever a document from this supplier is submitted to Receipt Bank.
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The Client View page gives an overview of each of your Client Accounts. It details statistics and patterns in how users are submitting to Receipt Bank.
Note: this functionality is only available for Optimize Partner accounts. Find out more about the different Receipt Bank products here.
It can indicate when your clients are submitting documents regularly, and help you anticipate any backlogs or delays in your process.
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You can find out more about the statistics on the page here.
New Layout:
The Client View page gives an overview of each of your Client Accounts. It details statistics and patterns in how users are submitting to Receipt Bank.
Note: this functionality is only available for Optimize Partner accounts. Find out more about the different Receipt Bank products here.
It can indicate when your clients are submitting documents regularly, and help you anticipate any backlogs or delays in your process.
You can find out more about the statistics on the page .
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The Practice View page gives an overview of the efficiency of your practice and client base.
Note: this functionality is only available for Optimize Partner accounts. Find out more about the different Receipt Bank products here.
It can indicate which submission methods your clients are using, submission patterns and delays, and onboarding progress.
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You can find out more about the statistics on the page here.
New Layout:
The Practice View page gives an overview of the efficiency of your practice and client base.
Note: this functionality is only available for Optimize Partner accounts. Find out more about the different Receipt Bank products here.
It can indicate which submission methods your clients are using, submission patterns and delays, and onboarding progress.
You can find out more about the statistics on the page .
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If your Receipt Bank account is integrated with an Accounting Software, we'll check every 24h for any updated information in the Accounting Software and sync these to Receipt Bank.
However, you might like to speed up this process, especially after creating new categories or adding new clients to your chart of accounts. Follow the below instructions to trigger an immediate sync.
Navigate to the 'Account Settings' page
Click on the 'Maintain Lists' tab (or 'Categories' tab, if you're using Receipt Bank Extract)
Click 'Reload all lists' in the top-right of the page.
Wait a few moments, your categories will be synced.
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Note: for Business Plus, Premium, Streamline and Optimize accounts, the 'Reload all Lists' button will also resync the Payment Methods, Customers and Projects Lists. Find out more about the different Receipt Bank products here.
New Layout:
If your Receipt Bank account is integrated with any Accounting Software, we will check every 24 hours for any updated information and sync these to Receipt Bank.
However, you might like to speed up this process, especially after creating new categories or adding new clients to your chart of accounts. Follow the below instructions to trigger an immediate sync.
Scroll down to the Lists section of the left-hand navigation bar
Click on Categories
Click the green Reload list button
Wait a few moments, and your categories will be synced.
Note: for Business Plus, Premium, Streamline and Optimize accounts, the Reload List button will also re-sync the Payment Methods, Customers and Projects Lists. Find out more about the different Receipt Bank products .
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