Record Doors North America Employee Reviews
Out of 255 Record Doors North America employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Record Doors North America improve their work culture. The Customer Support team, with 94% positive reviews, reports the best experience at Record Doors North America compared to all other departments at the company. The Operations team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Positive environment, Dedicated team, knowledgeable manager, Fun environment, supportive coworkers
Review from Operations Dept
What do you like best about the leadership team?
They mostly leave me be
Review from Sales Dept
I like that they offer opportunity and insight on how to progress into new roles in the future.
Review from Operations Dept
Caring for the working staff.
Review from Sales Dept
Everyone is personable and puts family first
Review from Operations Dept
Open communication, Clear objectives, Driven to grow the company
Review from Operations Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Record Doors North America yet.
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What is the best part about your compensation package?
Record has the best benefits I have seen. They offer really quality benefit options for a decently low cost. I like that they have reps that come in to talk to us on how to maximize our benefits for retirement and wealth management.
Review from Operations Dept
I am not eligible any longer.
Review from Sales Dept
Not one part sticks out specifically.
Review from Operations Dept
It is consistent with contribution.
I have no complaints about any of it, but I do like the investment of our 401K.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm here till at least 5 pm often till 5:30 - 6 pm - while many leave early, but I'm told I don't work hard enough, though I'm loaded down with work.
Review from Sales Dept
Engineering salaries are not competitive with other companies. Invest in the talented workforce the business already has instead of waiting for them to leave to offer more compensation.
Pay is not as competitive for the Charlotte area
Review from Operations Dept
Wages are low compared to other companies in Charlotte
Review from Operations Dept
A larger raise to cover the cost of living
What are some of the best things about your team?
Everyone seems to have a good grasp at their job and they do it efficiently.
Review from Operations Dept
Their committment to each other.
Review from Sales Dept
We ALWAYS have each others backs
Review from Operations Dept
Dedicated, support each other, not afraid to ask questions and challenge decisions
Review from Operations Dept
Everyone truly cares about serving our customers and doing what is best for them.
What do your coworkers need to improve and how could you work together better?
The hostility is thick, they were told not to interact with me, so now I work in solitary confinement, while I have to hear them having lively conversations. This is very stressful.
Review from Sales Dept
better communication and more accountability
Review from Operations Dept
There is workplace drama amongst my peers. There tends to be cliques, but upper management is making an effort to address and fix the issue
Review from Operations Dept
What is most positive about the culture and environment at your company?
While I have problems with people in my office, everyone else is great.
Review from Sales Dept
The company always has something planned for the employees as a thanks. For example: Ice cream trucks, holiday parties, birthday lunches, engagement activities, raffles, contests, and outreach into the community.
Review from Operations Dept
Support of each other to complete our jobs.
Review from Sales Dept
Again, everyone is invested in the teams success
Review from Operations Dept
Working well together, supportive management, clear objectives
Review from Operations Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Record Doors North America yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Record Doors North America yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Record Doors North America yet.
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What makes you most happy at work?
My work. I love my job. It brings me daily challenges and keeps me busy. Its a very rewarding job, especially when you see finished product in the field that you had a hand in helping make.
Review from Operations Dept
Flexibility and accomplishment of helping all.
Review from Sales Dept
Providing solutions to problems for our customers when they arise
Review from Operations Dept
receiving a bonus or a raise
Being able to make contribution, positive improvements and support my team
Review from Operations Dept
What's going wrong and how can it be improved?
Streamline. I use 4 programs to generate a quote, it should be 2. I requested a new Estimator for about a year because the last one was retiring. they only got the new Estimator after the old one retired. This required me to do the work of 2, for months. Housekeeping isn't counted.
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Record Doors North America yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Record Doors North America yet.
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