

Diverse employees at Redbox have rated Work Culture, CEO Rating, and Retention as the highest categories they have scored
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Anonymously Rate Your Experience & Make Work BetterRedbox employees are -25% more likely to recommend Redbox as a great place to work
| 25% | Promoters |
|---|---|
| 25% | Passives |
| 50% | Detractors |
Working at Redbox is rated below average by 29 employees, across various culture dimensions. Redbox employees rate Compensation highest among all categories, and think that CEO Rating and Outlook have the most room for improvement, putting Redbox’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Chicago. See below in detail how working at Redbox was rated by employees.
Overall Company Culture at Redbox is rated C-
Last updated months ago
Redbox ranks in the Bottom 35% of other companies on Comparably with 1-10 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterOut of 16 Redbox employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Redbox improve their work culture.
| Positive Reviews | 50% |
|---|---|
| Constructive Feedback | 50% |
What do you like best about the leadership team?We have access to the full EC team.
What makes you most happy at work?I love my team, and the people that work for this company in the field
What is the best part about your compensation package?Its reasonable for the amount I work
What's going wrong and how can it be improved?I think that the physical dvd rental space is beyond saving.
Why do you feel undervalued and what would make you feel better about your compensation?Given responsibility and not having my insecure boss take away my responsibilities.
What does the leadership team need to get better at?Developing people and Succession planning.
Redbox offers Blu-ray Disc and video game rentals through its network of self-service kiosks.
| Headquarter | Chicago, IL United States of America |
|---|---|
| Website | redbox.com |
| Founding Date | 2002 |
| Tel | (866) 733-2693 |
Redbox competitors include Netflix, Hulu, and Blockbuster. Redbox ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Redbox compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

29 employees at Redbox have reviewed Redbox across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 29 Redbox employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Redbox are pleased with their total compensation at Redbox, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Redbox are generally satisfied with their team. 29 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Redbox are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Redbox believe the environment at Redbox is positive. Most Participants believe the pace of work at Redbox is moderate. About 70% of the employees at Redbox work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Redbox are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Redbox is that the company was somewhat prepared on their first day. Redbox employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Redbox 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Redbox's KPIs and OKRs is essential for its success. Out of 5 Redbox employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Galen’s approval rate is lower compared to CEOs at similar sized companies, putting Galen in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Chicago. Galen Smith’s employees rank Redbox in the Top 25% for Compensation, in the Top 30% for Perks And Benefits, and in the Top 50% for Manager. When compared to Redbox’s competitors, Galen Smith ranks below both Blockbuster CEO Gary Warren and Hulu CEO Bob Chapek.
The Redbox Executive Team is rated a “C” and led by CEO Galen Smith, Chief Financial Officer Sonia Jain, and Chief Marketing and Customer Experience Officer Ash ElDifrawi
Galen Smith CEO / President
Galen Smith serves as the CEO / President of Redbox.
Sonia Jain Chief Financial Officer
Sonia Jain serves as the Chief Financial Officer of Redbox.
Ash ElDifrawi Chief Marketing and Customer Experience Officer
Ash ElDifrawi serves as the Chief Marketing and Customer Experience Officer of Redbox.
Jason Kwong Chief Strategy and Business Development Officer
Jason Kwong serves as the Chief Strategy and Business Development Officer of Redbox.
Stephen Lavin Chief Technology Officer
Stephen Lavin serves as the Chief Technology Officer of Redbox.
Gary Chardavoyne Director of Operations
Gary Chardavoyne serves as the Director of Operations of Redbox.
Michael Chamberlain Senior Vice President Operations
Michael Chamberlain serves as the Senior Vice President Operations of Redbox.
Robert Boxall VP Technology
Robert Boxall serves as the VP Technology of Redbox.
Michael Wokosin VP, Digital Marketing, CRM and Partnerships
Michael Wokosin serves as the VP, Digital Marketing, CRM and Partnerships of Redbox.
Diverse employees at Redbox score the company 59/100 across various culture categories, placing Redbox in the Bottom 15% of companies on Comparably with 1-10 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Redbox across various culture dimensions.
Redbox's PTO and Vacation policy typically gives 20-30 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Redbox's most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. Redbox's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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All Industries | 52% | |
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Marketing | 13% | |
IT | 9% | |
Engineering | 4% | |
Operations | 4% | |
Other | 17% |
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Chicago | 61% | |
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North Chicago | 4% | |
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Who is the CEO of Redbox?
Redbox CEO is Galen Smith, their score by employees is 58
What is Redbox eNPS?
The eNPS for Redbox is -25
Who are Redbox competitors?
Redbox main competitors are Netflix, Hulu, Blockbuster
What are the benefits at Redbox?
Redbox perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Tuition Reimbursement, Employee Stock Purchase Plan, Work From Home Policy & Unique Office Space
Who is Redbox leadership?
Sonia Jain, Ash Eldifrawi & Jason Kwong are part of Redbox leadership, Galen Smith is the CEO