Rentokil Employee Reviews
Out of 139 Rentokil employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Rentokil improve their work culture. The Operations team, with 30% positive reviews, reports the best experience at Rentokil compared to all other departments at the company.
What does the leadership team need to get better at?
Rewarding staff, show more trust and faith in staff.
Review from Customer Success Dept
Listen and actually take care of your employees. We are the ones on the ground making the money for your salary
Listening to service specialists, they are the ones bringing in the money.
Review from Operations Dept
Compensation to the OMs and even the specialists. The idea that an OM is salarized and they choose to give massive unrwalistic work loads without a pay raise.
A better district manager asap
Why do you feel undervalued and what would make you feel better about your compensation?
I feel that they didnt value me from the beginning. They cut my pay and position upon hiring me. This is after moving 800 milestotake the job. I would be happy with a $5000 raise...
Sales commission has been cut which has offset this year's renumeration. Quarterly bonuses are in decline.
Review from Customer Success Dept
I am a long time with the company and I am still on the same salary as I was when I started if not less
Higher hourly rate,being compensated for not using the companies health care benefits, compensated better for vacation pay!
Review from Operations Dept
You sell the most you should make the most
What do your coworkers need to improve and how could you work together better?
Some are simply better than others
Review from Customer Success Dept
We are not allowed to meet in person, front line technicians do not always do their jobs, management turns a blind eye.
Fire a few of them
We don't interact, it's all remote
Review from Operations Dept
What needs to change to make the company culture better?
Better role out of computer based programs. Better pay. Its tough asking someone to work for 15.50 an hr while yes incentive is there but many places here are hiring at 20 plus an hr. Tough to get good quility folks for that price. Then OMs also dont make enough. Inflation has had no effect on pay
Fairness and no personal agenda
L e a d s
Listen to the challenges on ground level
What would you improve about your company's interview process?
In person interviews not computer
Review from Customer Success Dept
One interview should be enough
Interview was 2+ hours, lot of information about commission rates prior to even being hired.
Stop asking cliche questions and be more conversational
Review from Operations Dept
What's going wrong and how can it be improved?
Software system as well as communication
Review from Customer Success Dept
Pay, better scheduling, general help at the local level
Implementing actual processes that are customer driven! Stopping yearly price increases! Pay your employees better! Never seen customer retention and satisfaction so low! Also employee retention and morale has never been worse!
Review from Operations Dept
Treat them like people and not a number
It's a lot of ideation with zero execution as the gap between managers who think and staff that execute is never bridged or even addressed
What would you most like to see improved at your company?
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