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RepairPal Company Culture
RepairPal Culture
This score is derived from employee ratings & reviews3.9/5
RepairPal's Overall Culture is rated B
Top Rated Culture Dimensions
Team
A-Compensation
B+Meetings
B+Happiness
BOutlook
BRepairPal CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Art Shaw
72 /100
See More
Diversity at RepairPal
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at RepairPal
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterRepairPal eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-20
RepairPal employees are -20% more likely to recommend RepairPal as a great place to work
| 20% | Promoters |
|---|---|
| 40% | Passives |
| 40% | Detractors |
Working at RepairPal
Working at RepairPal is rated average by 6 employees, across various culture dimensions. RepairPal employees are most satisfied about Team, Compensation, and Meetings categories, putting RepairPal’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at RepairPal was rated by employees.
Overall Company Culture at RepairPal
B
Overall Company Culture at RepairPal is rated B
Last updated months ago
Top
30%
RepairPal ranks in the Top 30% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterRepairPal Employee Reviews
Out of 13 RepairPal employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping RepairPal improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
Positive Reviews From RepairPal Employees
- What makes you most happy at work?Flexibility, proximity to executives, enthusiasm of my team mates
- What is most positive about the culture and environment at your company?Authentic; everyone is driven to be the best they can be and MGMT supports this 100%
- What are some of the best things about your team?All team members are enthusiastic and super engaged.
Constructive Feedback From RepairPal Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Top managers does not listen
- What does the leadership team need to get better at?Be more aware and engaging
- What does the leadership team need to get better at?Just keep getting better and better
RepairPal Company Information
RepairPal Company Overview
RepairPal is a hybrid platform that provides auto maintenance and repair information to consumers.
RepairPal Mission, Vision & Values
RepairPal Mission & Values
RepairPal ensures you receive quality car repair work done at a fair price
| Headquarter | San Francisco, CA United States of America |
|---|---|
| Website | www.repairpal.com/ |
| Founding Date | 2007 |
| Company Status | Private |
RepairPal Employees
6 employees at RepairPal have reviewed RepairPal across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 RepairPal employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at RepairPal are pleased with their total compensation at RepairPal, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at RepairPal are extremely happy with their team. 6 Participants grade the quality of their coworkers an A-. The majority believe the meetings at RepairPal are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at RepairPal believe the environment at RepairPal is positive. Most Participants believe the pace of work at RepairPal is comfortably fast. About 33% of the employees at RepairPal work 8 hours or less.
Overall, the employees at RepairPal are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining RepairPal - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
RepairPal KPIs and OKRs
At this moment no RepairPal employees have provided insight into whether or not they clearly understand RepairPal's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
RepairPal CEO & Leadership
RepairPal CEO - Art Shaw
72 /100
Art’s approval rate is just above average, putting Art in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in San Francisco. Art Shaw is well regarded by employees for the Team RepairPal offers, and ranks among the Top 15% of CEOs by employees in that category. With Art’s leadership, RepairPal employee respondents are most happy about their Team and Compensation. Art was rated slightly below average for eNPS.
RepairPal Leadership
The RepairPal Executive Team is rated a “C-” and led by CEO Art Shaw, Vice President Of Engineering Jim Castillo, and VP/GM RepairPal Express Bret Bodas
Art Shaw CEO / President
Art Shaw serves as the CEO / President of RepairPal.
Jim Castillo Vice President Of Engineering
Jim Castillo serves as the Vice President Of Engineering of RepairPal. Jim started at RepairPal in September of 2018.... read more
Bret Bodas VP/GM RepairPal Express
Bret Bodas serves as the VP/GM RepairPal Express of RepairPal. Bret started at RepairPal in September of 2018. Bret... read more
Kathleen Long VP/ GM, Operations (Customers, Partners, Network)
Kathleen Long serves as the VP/ GM, Operations (Customers, Partners, Network) of RepairPal.
Steve Moretti VP & GM, Business Development
Steve Moretti serves as the VP & GM, Business Development of RepairPal.
Jennifer Steeves-Kiss Chief Product and Marketing Officer
Jennifer Steeves-Kiss serves as the Chief Product and Marketing Officer of RepairPal.
Jill Trotta Vice President, Marketing, Industry, and Sales
Jill Trotta serves as the Vice President, Marketing, Industry, and Sales of RepairPal.
RepairPal Salaries
How much does RepairPal pay?
How much do people at RepairPal get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at RepairPal is $124,355, or $59 per hour, while the estimated median salary is $151,041, or $72 per hour.
At RepairPal, the highest paid job is a Director of Engineering at $192,445 annually and the lowest is a CS Rep at $55,114 annually. Average RepairPal salaries by department include: Admin at $76,529, Operations at $97,976, IT at $106,689, and Engineering at $139,601. Half of RepairPal salaries are above $151,041.
4 employees at RepairPal rank their Compensation in the Top 20% of similar sized companies in the US (based on 14 ratings) while 5 employees at RepairPal rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $82k | $82k | 1st Percentile |
20th Percentile $117k | $117k | 20th Percentile |
40th Percentile $149k | $149k | 40th Percentile |
60th Percentile $219k | $219k | 60th Percentile |
80th Percentile $249k | $249k | 80th Percentile |
100th Percentile $355k | $355k | 100th Percentile |
$124,355*
Average Compensation
$151,041*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
RepairPal Salaries by Department
Diversity & Inclusion at RepairPal
The Diversity score provides insights into how diverse employees feel and rate their work experience at RepairPal across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
RepairPal PTO
RepairPal PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
RepairPal Careers
RepairPal Jobs
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Frequently Asked Questions regarding RepairPal
Who is the CEO of RepairPal?
RepairPal CEO is Art Shaw, their score by employees is 72
What is RepairPal eNPS?
The eNPS for RepairPal is -20
What is the salary for DevOps in RepairPal?
DevOps average salary in the US is 143k
What are the salaries in the Customer Support in RepairPal?
The average salaries for Customer Support in RepairPal is 71k
Who is RepairPal leadership?
Jim Castillo, Bret Bodas & Kathleen Long are part of RepairPal leadership, Art Shaw is the CEO
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