Resource FAQs

The WebinarHD Dashboard

Your dashboard has been setup in two sections

Your Overal Stats

Choose Webinar

Overall Stats

Your "Overal Stats" Section show the total nuber of registrants that you have accumulated over all your active webinars inside your WebinarHD account. The total number of attendees shows the number of attendees that you've been able to attract to all your active webinars inside your account.

Choose Webinar

Your "Choose Webinar" Section show you the type of webinars that you can setup. You can setup:

Instant Webinar

Live Webinar

The main difference between an INSTANT and a LIVE webinar is that with a LIVE Webinar you can stream your webinar to Facebook or YouTube. For setting up live webinars, please refer to this specific tutorial section.

You can start setting up your webinar by clicking the "New Webinar" button or the relevant webinar option on the dashboard.

Slide Out Panel

The dashboard has a slide out panel that will show you the following options:

Included in the slide out panel is your account information. Here you have the option to logout of your account or check your profile. You can also check you profile setting by clicking the Settings menu on the Dashboard.

Add New Account

This option is not yet active...

NOTE: Please Click the ZAPIER Logo(in the WHD Application) to ACCEPT the Integration APP FIRST!

Your settings are split into:

Profile Settings

Accounts Settings

Billing Settings

Profile Settings

In your profile settings you can add your Avatar and change your password.

Accounts Settings

Not in use at the moment

Billing Settings

Not in use at the moment

Instant Confirmation Email

Subject: Congratulations! You Successfully Registered To [WEBINAR TITLE]

Hello "[ATTENDEE NAME]",We are pleased to confirm your registration as an attendee of the webinar [WEBINAR TITLE]

scheduled on [DATE / TIME].Your link to attend the event is unique to your registration and is given herein:

[EVENT LINK]

[CUSTOM TEXT]

How To Join The Event:

Click on the link 5-10 minutes before the scheduled time of the event.

Dont share it with anyone else. The link once used for entering the room will not allow any other entry.

Use Chrome or Firefox browsers on your PC or mobile device.

Add the event to the calendar you use so that youdon'tforget.

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL]

[DATE] [TIME] [ADD TO CALENDAR]

Kind Regards,

WebinarHD Team

You are receiving this email because [ATTENDEE EMAIL] is signed up to receive WebinarHD communications. To adjust how often you receive future WebinarHD emails, including unsubscribing, click here. Delivered by WebinarHD, Questions? Email [email protected]

24 Hours Before

Subject: Reminder to attend [WEBINAR TITLE]

Hello "[ATTENDEE NAME]",You are registered to [WEBINAR TITLE]. We are excited to see you participate during this event. Make sure youdon'tmiss it. Your event is scheduled on [DATE / TIME].Your link to attend the event is unique to your registration and is given herein:

[EVENT LINK]

[CUSTOM TEXT]

How To Join The Event:

Click on the link 5-10 minutes before the scheduled time of the event.

Dont share it with anyone else. The link once used for entering the room will not allow any other entry.

Use Chrome or Firefox browsers on your PC or mobile device.

Add the event to the calendar you use so that youdon'tforget.

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL]

[DATE] [TIME] [ADD TO CALENDAR]

Kind Regards,

WebinarHD Team

You are receiving this email because [ATTENDEE EMAIL] is signed up to receive WebinarHD communications. To adjust how often you receive future WebinarHD emails, including unsubscribing, click here. Delivered by WebinarHD, Questions? Email [email protected]

1 Hour Before

Subject: REMINDER Your Event [WEBINAR TITLE] Starts In 60 Minutes

Hello "[ATTENDEE NAME]",You are registered to [WEBINAR TITLE]. We are excited to see you participate during this event that will start in 60 minutes. Your event is scheduled on [DATE / TIME].Your link to attend the event is unique to your registration and is given herein:

[EVENT LINK]

[CUSTOM TEXT]

How To Join The Event:

Click on the link 5-10 minutes before the scheduled time of the event.

Dont share it with anyone else. The link once used for entering the room will not allow any other entry.

Use Chrome or Firefox browsers on your PC or mobile device.

Add the event to the calendar you use so that youdon'tforget.

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL]

[DATE] [TIME] [ADD TO CALENDAR]

Kind Regards,

WebinarHD Team

You are receiving this email because [ATTENDEE EMAIL] is signed up to receive WebinarHD communications. To adjust how often you receive future WebinarHD emails, including unsubscribing, click here. Delivered by WebinarHD, Questions? Email [email protected]

15 Minutes Before

Subject: STARTING In 15 Minutes [WEBINAR TITLE]

Hello "[ATTENDEE NAME]",Your event [WEBINAR TITLE] will start in 15 minutes We are excited to see you participate during this event that will start. Dont miss the start of the event!

To attend the event go here now:

[EVENT LINK]

[CUSTOM TEXT]

How To Join The Event:

Click on the link 5-10 minutes before the scheduled time of the event.

Dont share it with anyone else. The link once used for entering the room will not allow any other entry.

Use Chrome or Firefox browsers on your PC or mobile device.

Add the event to the calendar you use so that youdon'tforget.

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL]

[DATE] [TIME] [ADD TO CALENDAR]

Kind Regards,

WebinarHD Team

You are receiving this email because [ATTENDEE EMAIL] is signed up to receive WebinarHD communications. To adjust how often you receive future WebinarHD emails, including unsubscribing, click here. Delivered by WebinarHD, Questions? Email [email protected]

Replay 1 Day After (For ATTENDEES)

Subject: REPLAY Available For [WEBINAR TITLE]

Hello "[ATTENDEE NAME]",We hope you enjoyed our webinar. If you would like to check out the REPLAY, please use the following link:

[REPLAY LINK]

[CUSTOM TEXT]

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL]

Kind Regards,

WebinarHD Team

You are receiving this email because [ATTENDEE EMAIL] is signed up to receive WebinarHD communications. To adjust how often you receive future WebinarHD emails, including unsubscribing, click here. Delivered by WebinarHD, Questions? Email [email protected]

Replay 1 Day After (For ABSENTEES)

Subject: REPLAY Available For [WEBINAR TITLE]

Hello "[ATTENDEE NAME]",We noticed that you missed our webinar. If you would like to check out the REPLAY, please use the following link:

[REPLAY LINK]

[CUSTOM TEXT]

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL]

Kind Regards,

WebinarHD Team

You are receiving this email because [ATTENDEE EMAIL] is signed up to receive WebinarHD communications. To adjust how often you receive future WebinarHD emails, including unsubscribing, click here. Delivered by WebinarHD, Questions? Email [email protected]

Moderator Invite email

Subject: You Are Invited As A Co-Host For [WEBINAR TITLE]

Dear [INVITEE NAME]

You have been invited by [HOST NAME] ([HOST EMAIL]) to be moderator on the following webinar:

[WEBINAR TITLE]

How To Join The Event:

Click on the link 10 minutes before the scheduled time of the event.

Dont share it with anyone else. The link once used for entering the room will not allow any other entry.

Use Chrome or Firefox browsers on your PC or mobile device.

Add the event to the calendar you use so that youdon'tforget.

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL][DATE] [TIME] [ADD TO CALENDAR]

Please make sure to follow this link at the scheduled date and time for access to all moderator features:[MODERATOR LINK]

Kind Regards,

WebinarHD Team

Delivered by WebinarHD, Questions? Email [email protected]

Presenter Invite email

Subject: You Are Invited As A Presenter For [WEBINAR TITLE]

Dear [INVITEE NAME]

You have been invited by [HOST NAME] ([HOST EMAIL]) to be a presenter on the following webinar:

[WEBINAR TITLE]

How To Join The Event:

Click on the link 10 minutes before the scheduled time of the event.

Dont share it with anyone else. The link once used for entering the room will not allow any other entry.

Use Chrome or Firefox browsers on your PC or mobile device.

Add the event to the calendar you use so that youdon'tforget.

If you have any questions or issues with this process, you can contact the event coordinator at: [HOST EMAIL][DATE] [TIME] [ADD TO CALENDAR]

Please make sure to follow this link at the scheduled date and time for access to all presenter features:[PRESENTER LINK]

Kind Regards,

WebinarHD Team

Delivered by WebinarHD, Questions? Email [email protected]

Activate Your Account email

Subject: Activate Your WebinarHD Account!

Dear [USER NAME]

Thank you for requesting your WebinarHD Account!

To ACTIVATE your account, please click the following link to create your unique PASSWORD:

[ACTIVATION LINK]

After you have created your password, please login to your account with your email address and password here:

[LOGIN URL]

Kind Regards,

WebinarHD Team

Delivered by WebinarHD, Questions? Email [email protected]

If you have a challenge with CHROME and the external webcam/Mic, please check this out:

Open Chrome, go to SETTINGS, ADVANCED, find CONTENT SETTINGS.

From there you will see CAMERA, click on that and choose you webcam to use.

Click on MICROPHONE and choose the mic you wish to use.

With the agency license you will be able to sell sub-account to clients in your local area. Depending on what version of WebinarHD you have yourself, you can sell accounts for a monthly price of $67 or more. The agency version is an upgrade that will be offered to you after your purchase of the commercial version (during initial launch only).

Create A Client Account

To create a client account you slide out the admin panel, and click "add new account", like this:

You will arrive at this screen:

to add an sub account to your main account for your clients, you complete the form (Name, Email and Role). For sub accounts, you choose the Client role! Once you have added your client, the entry will show on the left. Should you want to change the role of a user, you simply click on the users' account and and change the role. You can also delete the client here.

A sub-account (client) has the same privileges as your own (main) account, however your client cannot make new users and cannot connect an autoresponder, as this is exclusively related to the main account. For every webinar created

The Webinar Room

To manage the webinar as a Host/Co-Host, the webinar room has two slide out panels:

Admin

Chat

The Admin Panel has 5 sections:

Admin members (Click this to see who has joined you as a cohost/presenters)

Attendees (Click this to see your attendees)

Share Screen/Stop Sharing Screen (Click this to select a screen to share with your audience)

Presentation Material (Click this to select presentation material you want to use during your webinar)

Webinar Layouts (Click the relevant Layout you need for your presentation)

The Chat Panel has 2 sections:

Public Chat (Everyone can see this chat)

Private Chat (Only selected attendees can see this chat)

The TOP MENU controls you audio and video:

Switch your microphone on/off

Switch your webcam on/off

Switch your sound on/off

Different Layouts

During your webinar you can choose different layouts.

The current WebinarHD Layouts available are:

Side-by-side

Picture-in-picture

Mastermind

Interview

Starting/Ending Your Webinar

When all co-host and presenters have arrived and you are ready to start your webinar. Before you start the webinar, you are in the so called GREEN ROOM. In this room you can speak with your co-hosts/presenter without attendees being present. When you are ready to start sharing your webinar with attendees, you click "Start Webinar" on the admin panel. This will start the webinar for your attendees and will start the live broadcast, if you have selected LIVE Webinar (to Facebook/YouTube). When you are ready with your webinar, you can press "End Webinar" on the same location. This will end the webinar for your attendees and your LIVE Stream. You are however still able to speak to your co-hosts and persenters. When you're completely done, you can click "Exit" on the top left corner of your screen.

During your webinar, you can play any video (YouTube URL) during your live broadcast. This can be a previously recorded webinar, an intro video you'ld like to play before your webinar... or any other video you'ld like to show. Please note that the video cannot be paused, only started and stopped.

To play a video, please select presentation material during your webinar.

Then enter the YouTube URL of the video you wish to play and press "Play now".

When you want to stop the video, you can press "Stop". To replay the video, you can press "Start now" again.

My Webinars

After you have setup your webinar, your webinar shows up in "My Webinars"

There are 2 section in "My Webinars":

Upcoming Events

Past Events

In "Upcoming Event" you will find all scheduled webinars. In "Past Events", you will find all webinars that have ended.

Upcoming Events

Upcoming webinars are sorted by the time they have been created. From here you can manage your webinars with the following icons:

= Start (Power on) your webinar and go to the Webinar Room

= Grab the webinar INVITE link

= Edit your webinar

= Clone Your Webinar

= Delete your Webinar

Past Events

Ended webinars are sorted by the time they were ended.

From here you can manage your past webinars with the following icons:

= Grab the webinar Registration link (for users to signup and enter the replay room)

= Enter the REPLAY Room (to watch the replay or download it)

= No Use Yet

= Check Report & Statistics of the Webinar

= Delete your Past Webinar

Download Replay

You can enter the replay room by clicking.

Here you can watch the replay and download it by clicking the 3 verticle points on the bottom-right of the video player. You can then edit the video in your favorite video editor and/or upload to a video hosting platform of your choice, like YouTube.

Reports

When you select "Reports" you will see the general statistics of your webinar. You can also export/download your registrants, for uploading to your favorite autoresponder.

Extract Your Registration Emails

You can export/download the names and email addresses by clicking the "Export Registrants" button on the replay report.

In the below overview you'll find the various access rights that the different roles have access to:

Admin

Editor

Analyst

For Client Role see HERE.

The first time you, or any of your co-hosts or presenters enter the "Green" room (the webinar room before you hit "Start Webinar" and want to share your screen, you will see this message.

https://chrome.google.com/webstore/detail/codeda-screen-sharing/hddjiolhkfkmefgibgbnknojngnpgmec

In order to share your screen you will need to install a chrome extension for your browser. Please take the following steps 3 easy steps.

In the Green Room you can click the button "Install Extension" or you can go to here:

You will be taken to the extesion in the "Chrome Web Store". Just click the "Add to Chrome" button.

The following popup appears:

Simply click "Add Extension" and you're done. You can now share your screen during your webinars.

Choose Webinar

Go to "Quick Start" menu or click the "New Webinar" button.

Your "Choose Webinar" Section show you the type of webinars that you can setup. You can setup:

Instant Webinar

Live Webinar

The main difference between an INSTANT and a LIVE webinar is that with a LIVE Webinar you can stream your webinar to Facebook or YouTube. For setting up live webinars, please refer to this specific tutorial section.

You can start setting up your webinar by clicking the "New Webinar" button or the relevant webinar option on the dashboard.

An "Instant Webinar" is a webinar that you start straight away without changing many options. If you want to customize your webinar, you can do this, but its not required.

When you choose to "Instant Webinar", you will be offered 6 steps to create it:

Basic Configuration

Webinar Presenters

Branding

Notifications

Room Configuration

Finish

You will likely want to change your basic configurations, the remaining steps are optional. We will walk through every step below.

1. Basic Configuration

With your basic configuration, you setup the title, description and start date & time of your webinar. You can also select whether you want to provide your subscribers with a access to the replay room. Every webinar you run will be recorded and placed in the replay room. You, however, control whether someone has access, or not.

Webinar Name for Your Reference: This name is used in the "My Webinars" section to identify your webinar.

Webinar Title: This webinar title will be displayed on the signup page of your webinar and mentioned in the email notification that will be sent to your subscribers. You can brand your login page in step 3 - Branding.

Start Date: This is the date on which you want to run your webinar.

Start Time: This is the time (in your local time) that you want to start your webinar.

Webinar Description: The description of the webinar will be displayed on the signup page of your webinar.

Webinar Replay: By default, your subscribers will have access to the Replay Room. If you do not want to provide a replay, you can uncheck this.

2. Adding Webinar Presenters

You can invite unlimited presenters and co-hosts to your webinar. You will always be the host.

You can add a co-host/presenter by filling in their Full Name, Email Address and a Brief Bio. Finally you select wheter the invitee is a moderator or presenter. A presenter will have more limited access to the webinar room features then a co-host.

3. Branding Your Login Page

In step 3 of your webinar configuration, you can brand your webinar registration page.

Your Logo: Upload a custom image that will show at the top of your registration page.

Color Scheme: Use any HEX code to change the dominant color on yourregistration page.

Custom Videos: Enter any YouTube Video to show on your Registration page, your Thank You page and/or your Waiting Room page.

This is an example of how your webinar funnel will look like, from signing up for the webinar to waiting for the webinar to begin.

While users are in the waiting room area and you are in the green roon area, you can already start chatting via the WebinarHD built-in chat

Adding Tracking Codes

Tracking: Here you can add tracking code from Facebook and many more to your funel pages.

Custom "Thank You" Page

Custom "Thank You" Page: If you do not want a user to show up to the default thank you page, you can enter a custom "Thank You" page here.

4. Notifications

Notifications are emails that are sent out by WebinarHD to notify your signups of upcoming and past events.

You can use the toggle switch to switch of email notifications completely or switch of certain notifications. You can also enter the email address under "reply to" (by default your email address of your account). We suggest you enter a support email address.

5. Room Configuration

The "Room" refers to the webinar room that the (co-)hosts will enter before the webinar starts. Please refer to "The Webinar Room" section.

In this window, you can upload a slide deck that you want to use during your presentation (Powerpoint or PDF (this format is preferred due to faster upload time)) You can also upload an mp4 video file, which you can run during a live webinar.

Import Registrants

For those users that have switched over from other webinar platforms, we have the ability to upload registered users that have opted in for your webinars before. IMPORTANT: Only Upload Data For Which You Have Permission From The User!!! - Abuse will result in cancellation of your account.

6. Finish

The last step of the creation process is the click on the "Create"-buttton.

The moment you click create, the system will send out invitation emails to co-hosts/presenters and sets up the funnel pages for you. At this time your presentation material is also uploaded to the system. A loading bar will appear on the buttom of your page to show the system is still uploading your material. After upload, you will see the congratulations screen.

Congratulations (Your Webinar Is Created)

Congratulations, you have now created your webinar. Your webinar is now placed in "My Webinars" where you can go to edit the webinar.

You can now click on the "Invite link", which will automatically copy the lick to your clipboard. This link can be used to invite people to register for your webinar. You can also share the link on social media, using the respective buttons.

An "LIVE Webinar" is a webinar that you connect with either Facebook or YouTube to show the video stream LIVE.

When you choose to "LIVE Webinar", you will be offered 7 steps to create it:

Basic Configuration

Webinar Presenters

Branding

Notifications

Room Configuration

Live Stream

Finish

We will walk through every step below.

1. Basic Configuration

With your basic configuration, you setup the title, description and start date & time of your webinar. You can also select whether you want to provide your subscribers with a access to the replay room. Every webinar you run will be recorded and placed in the replay room. You, however, control whether someone has access, or not.

Webinar Name for Your Reference: This name is used in the "My Webinars" section to identify your webinar.

Webinar Title: This webinar title will be displayed on the signup page of your webinar and mentioned in the email notification that will be sent to your subscribers. You can brand your login page in step 3 - Branding.

Start Date: This is the date on which you want to run your webinar.

Start Time: This is the time (in your local time) that you want to start your webinar.

Webinar Description: The description of the webinar will be displayed on the signup page of your webinar.

Webinar Replay: By default, your subscribers will have access to the Replay Room. If you do not want to provide a replay, you can uncheck this.

2. Adding Webinar Presenters

You can invite unlimited presenters and co-hosts to your webinar. You will always be the host.

You can add a co-host/presenter by filling in their Full Name, Email Address and a Brief Bio. Finally you select wheter the invitee is a moderator or presenter. A presenter will have more limited access to the webinar room features then a co-host.

3. Branding Your Login Page

In step 3 of your webinar configuration, you can brand your webinar registration page.

Your Logo: Upload a custom image that will show at the top of your registration page.

Color Scheme: Use any HEX code to change the dominant color on yourregistration page.

Custom Videos: Enter any YouTube Video to show on your Registration page, your Thank You page and/or your Waiting Room page.

This is an example of how your webinar funnel will look like, from signing up for the webinar to waiting for the webinar to begin.

While users are in the waiting room area and you are in the green roon area, you can already start chatting via the WebinarHD built-in chat

Adding Tracking Codes

Tracking: Here you can add tracking code from Facebook and many more to your funel pages.

Custom "Thank You" Page

Custom "Thank You" Page: If you do not want a user to show up to the default thank you page, you can enter a custom "Thank You" page here.

4. Notifications

Notifications are emails that are sent out by WebinarHD to notify your signups of upcoming and past events.

You can use the toggle switch to switch of email notifications completely or switch of certain notifications. You can also enter the email address under "reply to" (by default your email address of your account). We suggest you enter a support email address.

5. Room Configuration

The "Room" refers to the webinar room that the (co-)hosts will enter before the webinar starts. Please refer to "The Webinar Room" section.

In this window, you can upload a slide deck that you want to use during your presentation (Powerpoint or PDF (this format is preferred due to faster upload time)) You can also upload an mp4 video file, which you can run during a live webinar.

Import Registrants

For those users that have switched over from other webinar platforms, we have the ability to upload registered users that have opted in for your webinars before. IMPORTANT: Only Upload Data For Which You Have Permission From The User!!! - Abuse will result in cancellation of your account.

6. Live Stream

During this step we connect Facebook or YouTube to your webinar.

To connect Facebook or YouTube, We first need to obtain the Live URL from the Facebook Page/Group or YouTube Channel. Below you will see the exact steps to find these two links.

Live Stream Facebook

To grab the live stream URL's for Facebook, select "LIVE Video" when creating a post.

When you have selected a LIVE Video Post, you can choose "Camera" or "Connect". Here we choose "Connect". Now we can see the 2 URL's you need to copy and paste into your LIVE Webinar setup. Simply copy/paste it and you're done.

YouTube Live Stream

To grab the live stream URL's for YouTube, login to your account and select "Creator Studio".

After selecting "Creator Studio", you select "Live Streaming"

Now, scroll down to the bottom of the page and find "ENCODER SETUP"

Simply copy/paste these two URL's into your Webinar creation step 6. and you're done!

7. Finish

The last step of the creation process is the click on the "Create"-buttton.

The moment you click create, the system will send out invitation emails to co-hosts/presenters and sets up the funnel pages for you. At this time your presentation material is also uploaded to the system. A loading bar will appear on the buttom of your page to show the system is still uploading your material. After upload, you will see the congratulations screen.

Congratulations (Your Webinar Is Created)

Congratulations, you have now created your webinar. Your webinar is now placed in "My Webinars" where you can go to edit the webinar.

You can now click on the "Invite link", which will automatically copy the lick to your clipboard. This link can be used to invite people to register for your webinar. You can also share the link on social media, using the respective buttons.