Rev.com Freelancers Employee Reviews
Out of 195 Rev.com Freelancers employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Rev.com Freelancers improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Rev.com Freelancers compared to all other departments at the company. The Product team offered the most constructive feedback, with 34% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I have had a terrific experience with Rev and have no complaints.
Review from Communications Dept
It's been a great experience. I promoted quickly and I enjoy working with this company.
Review from Customer Support Dept
Lots of work, but rates of pay have been going steadily down.
Review from Product Dept
Review from Admin Dept
I love the people the work how it teaches me something new each day
Review from Operations Dept
What do you like best about the leadership team?
I love the way that Rev takes all of our suggestions to heart and really listens to what we as employees have to say.
Review from Communications Dept
They are very helpful, willing to answer questions
Review from Customer Support Dept
It's hard to say. They don't interact with the lower ranks and focus on cutting our pay to increase profitability.
Review from Product Dept
Professional and supportive, always available for employees
Review from Admin Dept
Everyone works together when we have alot of work to do
Review from Operations Dept
What does the leadership team need to get better at?
Style guide standards consistently based
Review from Operations Dept
They don't always pay you for your work!
Review from Operations Dept
The pay rate needs to be upped. Right now this position pays far less than minimum wage when you factor in how long it takes to find an audio file that's actually audible enough to be transcribed.
Review from Communications Dept
The metric system needs to be better.
Review from Operations Dept
I've worked at Rev for four months and there have been changes in the Style Guide, the metrics and the grading. There is no consistency in the grading and there are personal comments made in the grading section. Very unprofessional.
What is the best part about your compensation package?
I'm not sure that there is a compensation package...
Review from Customer Support Dept
That it gives me good medical insurance
Review from Operations Dept
There really is not one, but the pay is good as long as you do your work.
Review from Admin Dept
The flexibility of hours and work assignments.
Review from Operations Dept
Competitive pay and equity with top tech companies.
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not cutting our rates would be a good step.
Review from Product Dept
the amount of work needed to execute a single job does not match what it being paid to its freelancers, regardless, rev offers a great opportunity to make extra money working remotely. that said, does not allow enough time to learn the industry from the ground up. progress should be measured better
Review from Communications Dept
Expectations are unreasonable considering time and payment
Review from Operations Dept
It would be nice to have benefits.
Review from Product Dept
Pay is extremely low for some efforts
Review from Operations Dept
What are some of the best things about your team?
Everyone is very helpful and eager to take on the role of mentor to new employees.
Review from Communications Dept
Everyone is very helpful and willing to answer your questions and assist you if you need it
Review from Customer Support Dept
Our Forum is a truly mutually supportive environment for the most part.
Review from Product Dept
We all are there for each other when the work gets to be too much
Review from Operations Dept
fun and engaging team, all very knowledgeable
Review from Communications Dept
What do your coworkers need to improve and how could you work together better?
The grading system is really harsh
Review from Product Dept
Caption grading is too unpredictable. You can follow the style guide completely and still have points taken for subjective things.
Review from Communications Dept
The raters need to learn how to grade fairly.
Review from Operations Dept
There are no real coworkers or meetings.
Review from Product Dept
I like the forums, we don't really have a team.
What is most positive about the culture and environment at your company?
The environment is very friendly overall.
Review from Communications Dept
You can make your own schedule and work as much as you want.
Review from Customer Support Dept
The interaction with coworkers is definitely the best part.
Review from Product Dept
Supportive and quiet environment able to make your own hours
Review from Admin Dept
They believe in their quality of work
Review from Operations Dept
What needs to change to make the company culture better?
Rev needs to value its employees.
Review from Operations Dept
Well, it's just online. So there's not a whole lot to change it.
Review from Product Dept
What did you like most about the interview process?
It was simple, effective and quick.
Review from Communications Dept
There wasn't an actual interview. I filled out an application and took an online test
Review from Customer Support Dept
It does require people to exhibit skills they will need for the job.
Review from Product Dept
They get to know you on an one on one basis
Review from Operations Dept
interview process gave me the opportunity to prove my ability prove my ability to perform
Review from Communications Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Rev.com Freelancers yet.
Be the first to contribute a review.
What makes you most happy at work?
Knowing that I am helping the deaf and hard of hearing communities.
Review from Communications Dept
Being able to make my own schedule
Review from Customer Support Dept
Working with different types of material to learn new things.
Review from Product Dept
The people, my coworkers, and being productive
Review from Operations Dept
I get to work at my own pace in my own home.
Review from Operations Dept
What's going wrong and how can it be improved?
Literally pay the people that are doing your work! And pay should be an actual liveable wage.
Review from Operations Dept
the pay is bad and low
Review from Product Dept
It's all about the lack of pay, really.
Review from Communications Dept
Not paid enough, no use of artificial intelligence to produce a transcript on its own to be reviewed by Revvers. (They do have an option for using AI but it needs to be paid for by the customer. Grueling work.
Rev's metric system treats people unfairly.
Review from Operations Dept
What do you like best about your company?
Working remotely whenever I can (allows for travel)
What would you most like to see improved at your company?
More visibility for developers to help shape product