Out of 27 RSI employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping RSI improve their work culture.
Handling customers when they are angry and do not want to continue speaking with regular reps of the bank. Also being knowledgeable and knowing more than I do to even hold a management position.
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Putting people that can handleALL aspects of their position should be placed in management. Any person in management should know what I know and more regardless of if they do it everyday.They shouldbe the firstpeople happily addressing a difficult customerwhenthey see one of the employees struggling
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