92
out of 100
Provider of telecommunications services intended to provide internet and calling services. The company's telecommunication facilities provides broadband internet, residential voice, data and wireless telephony services to its clients with different services for use ranging from weather updates to market prices and even entertainment updates. read more
Safaricom Competitors
Safaricom competitors include Vodacom Group. Safaricom ranks 1st in CEO Score on Comparably vs its competitors. See below how Safaricom compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Safaricom Culture vs Competitors:
CEO Ratings Comparison
Safaricom's CEO Score Ranks 1st
5 Employees at Safaricom rate Robert Collymore a 92 out of 100, which ranks them 1st out of Safaricom's competitors. Last rating was 2 days ago.
Product Quality Score Comparison
Safaricom Ranks 1st in Product Quality Score
11 Customers rate Safaricom's Product Quality Score a 4.2/5, which ranks it 1st against its competitors.
NPS Comparison
Safaricom Ranks 1st in Net Promoter Score
13 Customers rate Safaricom's Net Promoter Score a 54, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Safaricom to a friend?”.
Pricing Score Comparison
Safaricom Ranks 1st in Pricing Score
10 Customers rate Safaricom's Pricing Score a 3.7/5, which ranks it 1st against its competitors.
Customer Service Comparison
Safaricom Ranks 1st in Customer Service
10 Customers rate Safaricom's Customer Service a 3.9/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Not Enough Ratings To Rank Safaricom
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Safaricom Ranks 2nd in Employee Net Promoter Score
4 Employees rate Safaricom's Employee Net Promoter Score a 25, which ranks it 2nd against its competitors, below Vodacom Group. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Safaricom to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Safaricom
Anonymously rate my experience at SafaricomDiversity Score Comparison
Not Enough Ratings To Rank Safaricom
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